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Swissôtel Merchant Court, Singapore 4 stars

TripAdvisor rating 4.5/5 6,780 reviews
Swissôtel Merchant Court, Singapore
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Hotel extras

  • Ideally Located by Clarke Quay & close to Major Places of interest : Orchard Road, Chinatown

  • Resort-style Pool with Water Slides and an Outdoor Jacuzzi

  • Award-winning Restaurant serving Peranakan and International Cuisine & 24 Hour In-Room Dining

  • Award-winning Luxury Swiss Spa, Pürovel

  • Covered Parking free of charge

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
Leisure and activities
  • Swimming pool
  • Fitness Facilities 24h/24
  • Well-being
Catering
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel

Hotel location

Swissôtel Merchant Court, Singapore

20 Merchant Road
058281
singapore
singapore

Tel: +6563372288

Fax: (+65)63340606

Contact email

Check-in from 15h00

Check out up to 12h00

  • THE CENTRAL :   2,12,33,51,54,61 The Central

  • CLARKE QUAY :   North East (NE5) Clarke Quay

  • By plane

    SINGAPORE CHANGI INTL APT  At 22km / 13.67 miles

GPS :1.2883, 103.8458

Our accommodations

The hotels 476 contemporary non-smoking guest rooms and suites offer free Wi-Fi and luxury accommodation to both leisure and business travelers.

Premier king

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: River side, City side, Pool side *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Premier Twin

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: Pool side, River side, City side *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Swiss Advantage Room King

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: River side, City side, Pool side *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Swiss Advantage Room Twin

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: Pool side, River side, City side *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Swiss Executive Room King

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: River side, City side, Pool side *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Swiss Executive Room Twin

  • Max. number of persons: 3
  • Area: From 32m²
  • Views: Pool side, River side, City side *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Premier Double

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: River side, City side, Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Premier King with Balcony

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: Pool side, River side, City side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Premier Double with Balcony

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: Pool side, River side, City side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Swiss Advantage Room King Plus

  • Max. number of persons: 3
  • Area: From 38m²
  • Views: River side, City side, Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Swiss Executive Room King Plus

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: Pool side, River side, City side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Executive Suite

  • Max. number of persons: 3
  • Area: From 113m²
  • Views: River side, City side, Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Swiss Select Clarke Quay

  • Max. number of persons: 3
  • Area: From 42m²
  • Views: River side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Swiss Select Studio

  • Max. number of persons: 3
  • Area: From 43m²
  • Views: River side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

BLUE POTATO

Type of cuisine: Thematic cuisine

The Blue Potato restaurant has a Western a la Carte menu with a selection of fine wines and beverages. It features an open grill kitchen by the pool deck providing an outdoor setting with a picturesque view of Clarke Quay and the Singapore River.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ELLENBOROUGH MARKET CAFE

Type of cuisine: International

Delight in Peranakan favourites, local delights and international cuisine at Ellenborough Market Café in the restaurant or outdoors along the banks of the historic Singapore River.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CROSSROADS BAR

Photo non contractuelle / Strictly non binding

Crossroads Bar at the lobby is ideal for a relaxing drink or a less formal get-together. Relax and unwind with a selection of Asian-inspired cocktails, wines, beers and juices.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 680 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Swissôtel Merchant Court, Singapore

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

13,536 reviews

tripadvisor

TripAdvisor Rating 4.5/5

6,780 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Hotel

Customer review rating 4.6/5

Lech, M. A. Friends - 22/01/2020 Confirmed reviews ALL

Location, facilities and quality of the service is hard to beat! We love the Hotel and will recommend it to family and friends.

Dear Mr. Z., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team, especially Jia Yan, Nayani, Gobi and Max have met your expectations. I have happily shared your praise with them. Also, thank you for recommending our hotel to your friends and family. My team and I are looking forward, dear Mr. Z. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

nice

Customer review rating 4.6/5

Theeraphat Friends - 22/01/2020 Confirmed reviews ALL

nice hotel and breakfast.

Dear Mr. K., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us. My team and I are looking forward, dear Mr. K. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

excellent stay

Customer review rating 4.6/5

Dan Couples - 22/01/2020 Confirmed reviews ALL

Comfortable bed, clean room and toilet. Excellent experience

Dear Mr. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Well located

Customer review rating 4.6/5

Anonymous Couples - 22/01/2020 Confirmed reviews ALL

Clean well located on Riverside Walk and helpful staff

Dear Ms. W., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. W. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Nice property

Customer review rating 4.6/5

Kon Couples - 21/01/2020 Confirmed reviews ALL

Very friendly and helpful staff. Nicely decorated and spacious room with high ceiling. Though no decent view from the room window. Good selection of food for buffet breakfast.

Dear Mr. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I have taken note of your comment on the room view. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Friendly staff

Customer review rating 4.6/5

Steven L. Couples - 21/01/2020 Confirmed reviews ALL

Upgraded to executive level, 11, with good breakfast and enjoyable happy hour. Good size room and stay enhanced by the friendliness and competence of the staff.

Dear Mr. L., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. L. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Great position

Customer review rating 4.6/5

Robert A. Couples - 21/01/2020 Confirmed reviews ALL

Very happy client. A very good position.

Dear Mr. A., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. A. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Location Location

Customer review rating 4.6/5

H B. Couples - 21/01/2020 Confirmed reviews ALL

Well situated on Clarke Quay Lovely pool Club rooms very good with canapés and drinks from 6 until 8.

Dear Mr. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I have taken note of your comment on the service and coffee quality with our Food & Beverage Manager for review and improvement. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our Swiss Executive Lounge team have met your expectations. I have happily shared your praise with them. My team and I are looking forward, dear Mr. B. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Excellent stay.

Customer review rating 4.6/5

Doug M. Business - 20/01/2020 Confirmed reviews ALL

This was my eight time staying at your hotel. The room quality was outstanding and the service was its usual excellence. I was especially appreciative of the Executive Lounge staff, who on two separate occasions went above and beyond to meet my needs. Thank you.

Dear Mr. M., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had an excellent stay with us and that the facilities and service rendered by our Swiss Executive Lounge team, especially Nayani have met your expectations. I have happily shared your praise with them. Thank you very much for your loyalty. My team and I are looking forward, dear Mr. M. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Absolutely excellent

Customer review rating 4.6/5

Sharon G. Couples - 20/01/2020 Confirmed reviews ALL

Seamless with no problems, lovely service and the most beautiful breakfast. The staff were attentive and very helpful at all times. We would stay here again.

Dear Ms. G., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. G. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Great pool, close to river entertainment area and great staff.

Customer review rating 4.6/5

Anonymous Families - 15/01/2020 Confirmed reviews ALL

Great staff, good location, great pool.

Dear Mr. M., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. M. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Great location well maintained hotel

Customer review rating 4.6/5

Clinton D. Couples - 10/01/2020 Confirmed reviews ALL

Very satisfied with the room and hotel location

Dear Mr. D., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. D. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Alexander Kandalaft Executive Assistant Manager, Rooms Swissôtel Merchant Court 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… al… | www.swissotel.com/singapore-merchantcourt

Family holiday

Customer review rating 4.6/5

Mui C. Families - 09/01/2020 Confirmed reviews ALL

Love the buffet breakfast. comfy bedding. Great staffs. Couldn't ask for more. Well done!

Dear Ms. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Alexander Kandalaft Executive Assistant Manager, Rooms Swissôtel Merchant Court 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… al… | www.swissotel.com/singapore-merchantcourt

A beautiful oasis

Customer review rating 4.6/5

Teresa P. Families - 09/01/2020 Confirmed reviews ALL

We were extremely impressed by the staff from the moment we checked in. The hotel is immaculately presented, we would recommend it to anyone travelling to Singapore.

Dear Ms. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. Thank you for recommending our hotel to your friends and family. My team and I are looking forward, dear Ms. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Alexander Kandalaft Executive Assistant Manager, Rooms Swissôtel Merchant Court 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… al… | www.swissotel.com/singapore-merchantcourt

HONESTY WITH INTEGRITY

Customer review rating 4.6/5

Anonymous Couples - 09/01/2020 Confirmed reviews ALL

Very enjoyable experience. Stayed 5 days and room was cleaned each and every morning to a very high standard. The hotel in general was very clean and staff were very cordial. Breakfast was enjoyable with a significant array of food available both Asian and European. At an extremely busy time of the year the service provided by all the staff was excellent. on the whole an extremely enjoyable experience!!!!!!

Dear Mr. R., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had an enjoyable stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. R. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Alexander Kandalaft Executive Assistant Manager, Rooms Swissôtel Merchant Court 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… al… | www.swissotel.com/singapore-merchantcourt

Efficient staff, friendly, clean, pleasant room.

Customer review rating 4.6/5

Anonymous Couples - 08/01/2020 Confirmed reviews ALL

Generally great but would have liked an alternate restaurant other than a buffet

Dear Ms. D., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. D. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Alexander Kandalaft Executive Assistant Manager, Rooms Swissôtel Merchant Court 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… al… | www.swissotel.com/singapore-merchantcourt

Mrs Terell S.

Customer review rating 4.6/5

Mrs T. S. Couples - 08/01/2020 Confirmed reviews ALL

Until our Room deposit of $200.00 is repaid I am reluctant to comment. It is now eight days since we returned to NZ after a two day stayover in Singapore.

Dear Ms. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with your stay. As for your feedback pertaining to the S$200 pre-authorization as deposit upon check-in, this is meant to cover incidental charges during your stay with us. We have advised the bank to release the pre-authorized amount upon your check-out on 31 December 2019. This process can take a little time, as the local bank will liaise with the credit card issuing bank. I am very sorry for the delay. Thank you for your understanding and I sincerely apologize for the inconvenience. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Ms. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Alexander Kandalaft Executive Assistant Manager, Rooms Swissôtel Merchant Court 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… al… | www.swissotel.com/singapore-merchantcourt
Customer review rating 4.6/5

Anonymous Couples - 08/01/2020 Confirmed reviews ALL

The hotel was everything that we expected for its class and location.

Dear Mr. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. B. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Alexander Kandalaft Executive Assistant Manager, Rooms Swissôtel Merchant Court 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… al… | www.swissotel.com/singapore-merchantcourt

My stay was extremely comfortable.

Customer review rating 4.6/5

Micron G. Business - 07/01/2020 Confirmed reviews ALL

The hotel is in great shape. My room was clean, and the staff were extremely friendly and helpful. Thank you!

Dear Ms. C., Thank you very much for taking the time to participate in our online G. satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Fantastic location and amazing hospitality

Customer review rating 4.6/5

Avijeet B. Families - 07/01/2020 Confirmed reviews ALL

Situated just beside Clark Quay and Singapore River, the most vibrant area of the town. I stayed there for three nights with my family during Christmas Holidays. My family really enjoyed the Christmas dinner in the hotel. The hotel offers a plenty of amenities and staffs were very much helpful. The breakfast was also good with numbers of spreads and authentic Asian dishes. I really liked the Swimming pool. Overall, Me and family really enjoyed the stay and will definitely recommend for both family and solo travelers.

Dear Mr. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had an enjoyable stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. B. to welcoming you and your family again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com
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