Swissôtel Le Plaza Basel 4 つ星

お客さまの声 4.5/5 2,569 件のレビュー
Swissôtel Le Plaza Basel
地図で見る
+ 17 サービス
このホテルを予約

客室 1

人数
子供の年齢

ALL - Accor Live Limitless

入会は無料です

このホテルを予約する際:

  • ステータスポイントとリワードポイントが貯まります

  • リワードポイントを使うことができます

  • 特典を利用します

  • メンバー限定料金が利用可能

ホテルのその他の情報

  • 238 elegant and comfortable rooms

  • 9 spacious meeting rooms with natural daylight

  • Directly connected to the Congress Center

  • Pürovel Sport with sauna and steambath

  • Inhouse restaurant Grill25 and Lobby Bar

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは14h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • Wi-Fi/インターネットアクセス
  • 駐車場
  • バリアフリーバスルーム
  • ペット同伴可有料サービス
  • お子様向けサービス
  • 完全禁煙ホテル
  • エアコン
  • ポーター
ケータリング
  • レストラン1軒
  • バー1軒
  • ルームサービス
レジャーとアクティビティ
  • フィットネスセンター
  • 快適なご滞在
  • お子様向けサービス
  • 自転車のレンタル (周辺)
ビジネスサービス
  • 会議室10室
  • コンベンションホテル

ホテル所在地

Swissôtel Le Plaza Basel

Messeplatz 25
4058
basel
スイス

電話番号: +41615553333

ファックス: (+41)615553970

Eメール

チェックインは14h00からです

チェックアウトは12h00です

  • 飛行機で

    EUROAPT BASEL-MUL-FREIBURG   12km / 7.46 マイル

  • 飛行機で

    GENEVA COINTRIN INTL APT 250km / 155.34 マイル

  • 飛行機で

    ZÜRICH AIRPORT 120km / 74.56 マイル

GPS:47.562987, 7.599255

当ホテルの客室

Discerning business travellers will be most comfortable in our 238 elegant rooms and suites with various amenities.

Classic Room Queen

  • 最大人数: 2
  • 面積: 最低価格 25
  • ビュー: 街側 *

* ホテルの空室状況に応じる

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Classic Room Twin

  • 最大人数: 2
  • 面積: 最低価格 25
  • ビュー: 街側 *

* ホテルの空室状況に応じる

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Advantage Room Queen

  • 最大人数: 2
  • 面積: 最低価格 25
  • ビュー: 街側 *

* ホテルの空室状況に応じる

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Advantage Room Twin

  • 最大人数: 2
  • 面積: 最低価格 25
  • ビュー: 街側 *

* ホテルの空室状況に応じる

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Premier Room

  • 最大人数: 3
  • 面積: 最低価格 35
  • ビュー: 街側 *

* ホテルの空室状況に応じる

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Moderate Room

  • 最大人数: 1
  • 面積: 最低価格 25
  • ビュー: 街側 *

* ホテルの空室状況に応じる

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Junior Suite

  • 最大人数: 3
  • 面積: 最低価格 55
  • ビュー: 街側 *

* ホテルの空室状況に応じる

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Plaza Suite

  • 最大人数: 3
  • 面積: 最低価格 80
  • ビュー: 街側 *

* ホテルの空室状況に応じる

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Presidential Suite

  • 最大人数: 3
  • 面積: 最低価格 95
  • ビュー: 街側 *

* ホテルの空室状況に応じる

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

レストランとバー

RESTAURANT GRILL25

お料理の種類: 郷土料理

Grill25 is the perfect venue for every meal. Our chefs ensure the highest quality of ingredients and fresh products. All dishes are homemade with products sourced and produced locally. Don't just take our word for it, come inside and see for yourself.

LOBBY BAR

Photo non contractuelle / Strictly non binding

Our Lobby Bar creates a casual but stylish atmosphere with floor-to-ceiling windows, vibrant lighting and contemporary furnishing. In addition to the usual international cocktails, our Lobby Bar offers an exclusive wine selection and delicious snacks.

ミーティングとイベント

会議室

  • 会議室の数:10

  • 最大サイズ:107 m²

  • 最大ご利用人数:100 人

  • パーティの最大ご利用人数:56 人

詳細

お客さまの口コミ
Swissôtel Le Plaza Basel

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.5/5

2,569 件のレビュー

お客さまの声 4.5/5

匿名 ビジネス - 08/12/2019 確認済みレビュー すべて

初めての国、都市滞在であったが、コンシェルジュの方が丁寧に交通手段、レストラン、お土産などについてアドバイスをくれた。

Hirotaka S. 様 I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

すごくいいホテル!

お客さまの声 4.5/5

匿名 ビジネス - 13/11/2019 確認済みレビュー すべて

お部屋もグッド、朝ごはんもロケーションもグッドでした。 一点、コンセントがもう少し使いやすくなる、若しくは部屋に延長コードがある等して頂けるとより良くなると思います。

Shumpei Y. 様 I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

居心地は最高です。

お客さまの声 4.5/5

匿名 ビジネス - 30/10/2019 確認済みレビュー すべて

永年使わせてもらってます。行き届いたサービスに感謝しています。 要望としては、綿棒を設置いただけると嬉しいです(それくらいです)。

Terutoshi M. 様 I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

快適に過ごせたバーゼル2泊

お客さまの声 4.5/5

Takeshi ビジネス - 23/10/2019 確認済みレビュー すべて

バーゼルではスイスホテル以外に宿泊することもあるが,やはり立地,サービス等を考えると,スイスホテルに宿泊することが,最も快適であることを実感出来た。

Dear Takeshi O., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

室温が高い

お客さまの声 4.5/5

匿名 ビジネス - 01/08/2019 確認済みレビュー すべて

外気温が極めて高温であったこともありますが、日本人にとってのスイスの印象を崩すような室温でした。 ロストバッゲージも、コンシエルジュで積極的に対応いただいたのかもしれませんが、残念ながら結果的に満足いくものではありませんでした。記録によると7月24日からジュネーブ空港にモノがあり、3日でバーゼルに届かないものが、2日で日本に届きました。

Kanya K. 様 I certainly do not want to miss the opportunity of thanking you so very much for your feedback. I apologize for the inconvenience caused in connection with the air conditioning, in your room. We have a computer-controlled air conditioning system, from which the rooms and public areas are fed centrally with heat or cold. In the rooms our guests can regulate individually. Our system manages a certain difference to the outside temperature. With the heat wave in the last weeks we realized that the unusual temperature for Switzerland, brings the air-condition to its limits. We have taken according actions to defence the heat and to improve the temperature in our rooms. I really hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

素晴らしいホテル。ただし部屋は灼熱地獄。

お客さまの声 4.5/5

A G. ビジネス - 01/08/2019 確認済みレビュー すべて

部屋が地獄のように暑かった点を除けば素晴らしいホテルでした。

Takeyuki T. 様 I certainly do not want to miss the opportunity of thanking you so very much for your feedback. I apologize for the inconvenience caused in connection with the air conditioning, in your room. We have a computer-controlled air conditioning system, from which the rooms and public areas are fed centrally with heat or cold. In the rooms our guests can regulate individually. Our system manages a certain difference to the outside temperature. With the heat wave in the last weeks we realized that the unusual temperature for Switzerland, brings the air-condition to its limits. We have taken according actions to defence the heat and to improve the temperature in our rooms. I really hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

きれいなホテルで、サービスも満足です。

お客さまの声 4.5/5

O. ビジネス - 31/07/2019 確認済みレビュー すべて

快適でした。室温の高さを除けば。記録的暑さですから仕方がないですね。

Satoshi O. 様 I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

照明

お客さまの声 4.5/5

匿名 ビジネス - 27/07/2019 確認済みレビュー すべて

部屋のスタンドライトとデスクのライトが切れていて使えなかった

Junichi N. 様 Thank you very much for taking your time to fill out the online questionnaire after your stay at Swissôtel Basel. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am very sorry you experienced such a poor service with your room. Only through comments like yours, we are able to continuously improve our service & product standards and anticipate the needs of our clients, because we are committed to serve our clients and to ensure that their requests are handled instantly. We appreciate your sharing your concerns. Yours sincerely, Angela Lilienthal General Manager

バスタブがなかった。ベッドのシーツが毎日交換されていなかった。

お客さまの声 4.5/5

Kko ビジネス - 18/07/2019 確認済みレビュー すべて

部屋自体は清潔で広さや収納も十分でした。トイレットペーパーの補充が十分でなかった。

Yuko O. 様 I certainly do not want to miss the opportunity of thanking you so very much for your note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and I am very happy that my staff was able to fulfill your expectations. I am sorry that our room did not meet completely your expectations; please allow me to express my apologies. At Swissôtel Le Plaza Basel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For that we also have plans to do some room renovations in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Angela Lilienthal General Manager

広くて快適。ただお願いしたものとは違ったものが…

お客さまの声 4.5/5

Asochan ご友人 - 17/07/2019 確認済みレビュー すべて

部屋は広く快適でした。ネスプレッソが自由に飲めたのもありがたかったです。 西日が強く温度が上がるためか、エアコンがあまりきかなかったです。 ボディシャンプーを持ってくるようにお願いしたのに、シャンプーが届けられた点は残念でした。

Dear Yoko S., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

お部屋が寒すぎる

お客さまの声 4.5/5

ア. ビジネス - 14/09/2018 確認済みレビュー すべて

空調が寒くなりすぎていたが、調節できないので、入り口のカードを抜いていました。ルームサービスでタイカレーを注文したが、おいしくなかった。

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Swissôtel Le Plaza Basel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brigitte Fritz General Manager

コーヒーメーカーがあるとなおよかった

お客さまの声 4.5/5

匿名 ビジネス - 17/07/2018 確認済みレビュー すべて

コーヒーメーカーがあるとなおよかった

Dear Mr. O. We very much appreciate your comments regarding your stay at the Swissôtel Le Plaza Basel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With best regards Brigitte Fritz General Manager

快適なホテルでした

お客さまの声 4.5/5

匿名 ビジネス - 07/06/2018 確認済みレビュー すべて

従業員の方々の対応もよい。朝食の内容にも満足です。機会があればまた滞在したいです。

Dear Mr. K. Thank you very much for sharing your positive experiences with us. We are delighted to read that you had an excellent stay and that you enjoyed the time in Basel. It is wonderful to learn that you appreciate our vitality breakfast and our dedicated staff. Such compliments are a motivation for our entire team! Further we hope that our central location was the perfect starting point for doing business and for trips out in the local area. We are sure that you gained many new impressions and had many interesting experiences, especially in the historic old-town. Once again, thank you for your kind recommendation and we await your next visit joyfully. Until then, we wish you a pleasant time! With best regards Brigitte Fritz General Manager

待ちの中心地にあり、観光に便利なホテル

お客さまの声 4.5/5

匿名 ビジネス - 17/05/2018 確認済みレビュー すべて

チェックアウト日のフライトの時間が夕方だったため、レイトチェックアウトに対応していただき、大変助かりました。部屋の方にスリッパがあると快適に過ごせると思います。

Dear Mr. F. Thank you very much for your visit and for completing our survey. We are glad that you had a pleasant stay with us. Especially that you appreciated the late check out and the responsiveness of our colleagues is delightful to read. Of course, we will share your compliments with our entire team. This is a huge reward and a motivation at the same time. Thank you very much! Further we hope that you spent an enjoyable time in Basel and that you visited the famous sights in the historical old town. There is a lot to see and to explore and we are sure that you made many new experiences. Once again, we would like to thank you for the trust you have placed in us and we are already looking forward to your next visit! Until then we wish you all the best and a pleasant time. With best regards Brigitte Fritz General Manager

客室、朝食、フロントともに快適であり、満足です。

お客さまの声 4.5/5

匿名 ビジネス - 06/11/2017 確認済みレビュー すべて

翌朝早い出発でしたが、コンシェルジュの方が丁寧にタクシーの時間を確認してくれて、とても安心できました。

Dear Mr. K. It gives us such incredible joy to be able to read such a wonderfully review about your last stay with us. We are overwhelmed by your kind words first and foremost about the absolutely fantastic team of staff here at the hotel, all of whom strive to provide a warm and genuine service to each of our guests, and it is so good to read that you have experienced this. Of course, we will share your compliments with our entire team! It was an absolute delight to have welcomed you to Swissôtel, and thank you once again for your wonderful feedback. We hope we have the immense pleasure of seeing you again in the near future. Until then, we wish you a very pleasant time and most of success. With best regards from Basel Brigitte Fritz General Manager

良好。スタッフの対応がよい。部屋も清潔。

お客さまの声 4.5/5

匿名 ビジネス - 29/08/2017 確認済みレビュー すべて

隣部屋の夜の騒音が大きく、睡眠に影響がでた。ビジネスの宿泊者の隣に、家族(子供)宿泊者を配室市内で欲しい。

Dear Mr. I. It was a pleasure to have you with us. Thank you very much for taking the time to complete our survey. We very much appreciate your comments regarding our dedicated staff and our clean, comfortable rooms as well. As a matter of course we are delighted to share your positive feedback for motivation with our entire team! With high attention we read your important words regarding the disturbed sleep. We are very sorry for that circumstance and we can fully understand that this was disturbing during the night. Please accept our sincerest apologies for any inconveniences it caused. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence, especially for the room allocation. Despite everything we hope that you spent a successful, incredible time with many valuable experiences. Thank you again for your important and honest feedback and we are looking forward to warmly welcoming you back again with us. In the meantime we wish you all the best! With best regards from Basel Brigitte Fritz gneral Manager
お客さまの声 4.5/5

匿名 ビジネス - 04/05/2017 確認済みレビュー すべて

部屋、風呂、アメニティ、Staffの対応、朝食、全てにおいて一流を感じさせるものでした。また、洗面所に体重計があり、バゲージの重量確認に諜報しました。

お客さまの声 4.5/5

匿名 ビジネス - 23/03/2017 確認済みレビュー すべて

部屋は清潔で快適。  市内でのトラム無料乗車券がたいへん便利。 朝食でのセレクションが少ない印象。 電気コンセントの形状がいまだにスイスタイプしか使えず不便。 US/日本タイプのコンセントもアダプターを取り付けずに利用できるようにしてほしい。

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