Fairmont St Andrews - Scotland 5 stars

Customer review rating (ALL Rating) 4.4/5 2,681 reviews

Fairmont St Andrews - Scotland - Image 1
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Description

Hotel extras

  • Two world-class 18-hole championship golf courses with stunning sea views

  • Top dining including the two AA Rosette St Andrews Bar & Grill for Scottish steaks and seafood

  • Full-service spa featuring an indoor pool and a fully equipped gym with personal training

  • 23 meeting and event spaces, including an elegant ballroom accommodating up to 800 guests

Our accommodation(s)

Hotel location

Fairmont St Andrews - Scotland

ST ANDREWS
KY16 8PN ST ANDREWS
United Kingdom

GPS:56.3203, -2.7308

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,681 reviews

TripAdvisor Rating  4.5/5  5,184 reviews

Certificate of excellence 2023

Wrong charge on my credit card

Customer review rating 1.0/5

Giovanni Families - Confirmed reviews ALL

I was charged the wrong room fee on my credit card on arrival. After my complain they said that the amount will be reversed but it never happened. The second day I was charged again another amount without any reason. After my complain it was in this case immediately reversed. The 3rd day another amount equal to the first day was charged for the second time on my credit card. I had to escalate the problem to the hotel manager. In the room I was charged for something on the mini bar that I have not consumed. They reversed the amount saying that was consumed by the previous customer. A lot of mistakes happened and the personnel were not able to manage it in the right way providing explanation. All in all not a 5 stars service.

Good stay.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

We arrived for the first time last week, hotel is lovely, drinks and food were delicious. Room wasn’t the best a bit old and carpets a little Grubby. Overall we had a lovely night.

Good Stay

Customer review rating 3.5/5

Heather M. Families - Confirmed reviews ALL

We booked for a four day stay to bring our young child who is 5 on the basis there were lots of activities for the Easter holidays. We have stayed before and it’s a lovely hotel.

First time stay

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

This was my first visit staying at the Fairmont. The staff were friendly and very helpful at reception. The furnishings were old and tired looking at reception and bar area. Bar staff need to be more informed about wine varieties, not very knowledgeable. The room drinks and snacks were very expensive and lacked variety. Room was dusty and furnishings old and tired.

Enjoyable one night break

Customer review rating 4.5/5

Phil Couples - Confirmed reviews ALL

Short break to celebrate a birthday. Another enjoyable stay with an excellent dinner at La Cucina.

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Other web-users rate our hotel

  • 395 reviews 9/10 Location
  • 1,224 reviews 7.7/10 Room
  • 1,615 reviews 7.7/10 Service
  • 777 reviews 5.8/10 Food
  • 564 reviews 8.4/10 Breakfast
  • 381 reviews 7.6/10 Comfort
  • 347 reviews 5.4/10 Cleanliness
  • 283 reviews 4.5/10 Bar

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