Fairmont Empress 4 stars

Customer review rating (ALL Rating) 4.6/5 5,212 reviews

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Description

Hotel extras

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Luxury spa treatment with first-class service at Willow Stream Spa

  • Q at the Empress: Restaurant and bar with locally sourced cuisine

  • Stunning views of Inner Harbour

Our accommodation(s)

Hotel location

Fairmont Empress

721 Government Street
V8W 1W5 VICTORIA
Canada

GPS:48.421596, -123.367422

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Q AT THE FAIRMONT EMPRESS

Q at the Empress, located in the most storied room in Victoria, is a must-visit culinary experience. The cuisine is based on regional ingredients, partnerships with local farmers and artisans, and utilizes our own chef's herb and vegetable garden.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,212 reviews

TripAdvisor Rating  4.0/5  5,395 reviews

Certificate of excellence 2023

30th Anniversary

TripAdvisor rating 5.0/5

GlobaltravelD TripAdvisor review

We went for our 30th anniversary to Victoria and we reserved a Run of House, but as they knew it was a special date they upgraded us to a room with a beautiful view to the inner Harbour, and in addition they gave us a special present, great detail from the Manager, those are the special things that make a remarkable service. All the personnel is fantastic starting with bell boys, front desk, room cleaners, waiters, and so on, thanks a lot We had a wonderful anniversary, by the way they gave us a great recommendation for dinner. Best of the best.

Bucket List

TripAdvisor rating 5.0/5

O3907OIjuliam TripAdvisor review

This was a bucket list trip. My parents brought me back a key chain from the Empress when they stayed here in the 70’s. I have always wanted to stay there and have their High Tea. It was all worth the wait. Wonderful reception, friendly staff, and nice accommodations, made for a most pleasant experience. High Tea was elegant, delicious and lots of fun. Location is perfect. Thoroughly enjoyed my visit.

Wonderful and beautiful

Customer review rating 5.0/5

Richard R. Couples - Confirmed reviews ALL

Great staff! Great room! Great experience!!!

Great customer service

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Staff were very friendly and helpful.

Great stay for a conference

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The stay at the Fairmont empress was a warm and welcoming experience. The staff were friendly and helpful and the room clean.

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Other web-users rate our hotel

  • 1,155 reviews 9.3/10 Location
  • 2,178 reviews 7/10 Room
  • 2,524 reviews 8.7/10 Service
  • 29 reviews 6.2/10 WiFi
  • 895 reviews 8.2/10 Amenities
  • 793 reviews 4.9/10 Comfort
  • 453 reviews 6.5/10 Cleanliness
  • 193 reviews 7.9/10 Breakfast

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