Fairmont San Jose 4 stars

Customer review rating 4.3/5 7,909 reviews
Fairmont San Jose
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+ 22 Services
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Room 1

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Hotel extras

Located in the center of Silicon Valley's top attractions, experience one of the world's most innovative destinations at Fairmont San Jose. Luxurious accommodations offer the utmost in comfort and convenience

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Room for hearing impaired guests
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Bicycles rental
Catering
  • 5 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 23 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Fairmont San Jose

170 South Market Street
95113
san jose
united states

Tel: +14089981900

Fax: (+1)4082871648

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    METRO OAKLAND INTERNATIONAL APT At 57.94km / 36 miles

  • By plane

    NORMAN Y. MINETA S-JOSE INTL APT At 4.83km / 3 miles

  • By plane

    SAN FRANCISCO INTL AIRPORT   At 57.94km / 36 miles

GPS :37.332997, -121.88898

Our accommodations

Each guest room and suite is non-smoking and luxuriously-appointed with the best amenities, the finest bedding and the latest technology. The hotel's 728 guest rooms are the most spacious hotel rooms in San Jose, and the 77 exquisite suites offer even more space, deluxe furnishings and daily turndown service to further enhance the guest experience.

Fairmont Dbl Dbl Main Bldg

  • Max. number of persons: 4
  • Area: From 42
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Fairmont King Main Bldg

  • Max. number of persons: 3
  • Area: From 42
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Deluxe Queen Main Bldg

  • Max. number of persons: 3
  • Area: From 42
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Deluxe Dbl Dbl Main Bldg

  • Max. number of persons: 4
  • Area: From 42
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Deluxe King Main Bldg

  • Max. number of persons: 3
  • Area: From 42
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Deluxe King Tower

  • Max. number of persons: 3
  • Area: From 42
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Signature King Main Bldg

  • Max. number of persons: 3
  • Area: From 42
  • Views: Pool side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar
Accessible room

Fairmont Double Double ADA Communication

  • Max. number of persons: 4
  • Area: From 42
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Fairmont Double Double Main Building ADA Grab Bars

  • Max. number of persons: 4
  • Area: From 42
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Fairmont Double Double Tower

  • Max. number of persons: 4
  • Area: From 42
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar
Accessible room

Fairmont Double Double ADA Roll-In Shower

  • Max. number of persons: 4
  • Area: From 42
  • Views: City side, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Fairmont King ADA Communication

  • Max. number of persons: 3
  • Area: From 42
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Fairmont King ADA Grab Bars

  • Max. number of persons: 3
  • Area: From 42
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Fairmont King ADA Roll In Shower

  • Max. number of persons: 4
  • Area: From 42
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Fairmont King Tower

  • Max. number of persons: 3
  • Area: From 42
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar
Accessible room

Deluxe Double Double ADA Communication

  • Max. number of persons: 4
  • Area: From 42
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Fairmont Queen Main Building

  • Max. number of persons: 3
  • Area: From 42
  • Views: City side, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar
Accessible room

Deluxe Double Double ADA Grab Bars

  • Max. number of persons: 4
  • Area: From 42
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar
Accessible room

Deluxe Double Double ADA Roll-In Shower

  • Max. number of persons: 4
  • Area: From 42
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar
Accessible room

Deluxe King ADA Grab Bars

  • Max. number of persons: 3
  • Area: From 42
  • Views: City side, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Deluxe Queen ADA Grab Bars

  • Max. number of persons: 3
  • Area: From 42
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Deluxe Double Double Tower

  • Max. number of persons: 4
  • Area: From 42
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Luxury Suite King NS Main Building

  • Max. number of persons: 4
  • Area: From 115
  • Views: City side, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

1 Bedroom King Suite ADA Comm

  • Max. number of persons: 4
  • Area: From 84
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar
Accessible room

Fairmont Suite King ADA

  • Max. number of persons: 4
  • Area: From 84
  • Views: City side, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar
Accessible room

Deluxe DD Suite ADA Comm

  • Max. number of persons: 4
  • Area: From 84
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar
Accessible room

1 Bedroom DD Suite ADA R-I Shower

  • Max. number of persons: 4
  • Area: From 84
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar
Accessible room

Deluxe King ADA Comm

  • Max. number of persons: 3
  • Area: From 42
  • Views: Mountain view, City side *

* Subject to availability

  • Bathrobe

1 BR King Suite Tower

  • Max. number of persons: 4
  • Area: From 84
  • Views: City side, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Deluxe KG Suite Main Bldg

  • Max. number of persons: 4
  • Area: From 84
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Deluxe King Suite Tower

  • Max. number of persons: 4
  • Area: From 84
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Luxury Suite Parlor Main Building

  • Max. number of persons: 3
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Junior Suite QQ Main Building

  • Max. number of persons: 4
  • Area: From 46
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Signature Suite King NS Main Building

  • Max. number of persons: 3
  • Area: From 84
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Junior Suite DD Main Building

  • Max. number of persons: 4
  • Area: From 46
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Junior Suite KG Main Building

  • Max. number of persons: 4
  • Area: From 46
  • Views: Mountain view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Deluxe DD Suite Main Building

  • Max. number of persons: 4
  • Area: From 84
  • Views: City side, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

Fountain Restaurant

Type of cuisine: Regional

Open for breakfast and lunch daily, the Fountain Restaurant specializes in locally sourced, seasonally-inspired Californian fare in a relaxing, casual atmosphere. The Fountain's lavish Weekend Brunch is popular among both locals and guests.

Lunch

06:30 - 02:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Grill on the Alley

Type of cuisine: Regional

The Grill on the Alley is a well-renowned steakhouse with a classic American menu to suit all tastes. The lunch menu features salads, seafood, specialty dishes while dinner offers a wide selection of steaks and chops, prepared in 8 different styles.

Lunch

11:30 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

McCormick & Schmick's Seafood

Type of cuisine: Regional

Renowned as The Fresh Seafood Authority, the menu is printed twice daily and features more than 30 species of fresh fish and seafood caught daily from the Pacific Ocean as well as other regions around the world.

Lunch

11:30 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Bijan Bakery & Café

Type of cuisine: Cafe

Bijan Bakery is one of San Jose's premier European bakeries, known all over the Bay Area for the finest quality pastries, cookies, European style croissants and handmade sandwiches.

Lunch

06:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Café Express

Type of cuisine: Regional

Cafe Express is a great option for grabbing coffe and breakfast on-the-go. Pastries, whole fruit, yogurt and breakfast sandwiches available.

Lunch

06:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

The Lobby Lounge is renowned for a lively atmosphere and features creative craft cocktails, micro brews, local wines by the glass and contemporary bar bites.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 23

  • Maximum size: 1,236

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 1,000 people

Find out more

Our guest reviews for
Fairmont San Jose

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,909 reviews

Great location, comfortable bed, fast elevator TV

Customer review rating 4.3/5

Emalyn L. Business - 13/02/2020 Confirmed reviews ALL

TV wasn't working, I tr was texted Technician was there almost immediately. I love that kind of service.

Dear Emalyn L., We very much appreciate your comments regarding your stay at the Fairmont San Jose. It is always a pleasure to receive positive feedback. I will share your comments with our team. We truly hope to welcome you back once we have completed our Lobby transformation for you to enjoy the true arrival experience we want our guests to have. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nareh Torosyan Guest Experience Manager

Under construction

Customer review rating 4.3/5

Anonymous Couples - 13/02/2020 Confirmed reviews ALL

We like staying at the fairmont. But this time our room was hot as the AC wasn’t working. Maintenance eventually came and fixed it. Checking in took longer and was crowded. But all in all was fine.

Room was very nice

Customer review rating 4.3/5

David Business - 12/02/2020 Confirmed reviews ALL

I liked my room and I also like the workout room, there were plenty of options.

Dear David R., We very much appreciate your comments regarding your stay at the Fairmont San Jose. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very happy to hear you enjoyed your stay with us and hope to have you back once our Lobby transformation is complete. Thank you again for sharing your experience, and being our guest. We look forward to welcoming you back. Sincerely, Nareh Torosyan Guest Experience Manager

Awesome staff and great accommodations!

Customer review rating 4.3/5

Anthony B. Families - 12/02/2020 Confirmed reviews ALL

From the moment I valeted my car to check out, the service was consistently outstanding and would highly recommend your establishment to all my friends visiting the area.

see below

Customer review rating 4.3/5

Dick B. Business - 12/02/2020 Confirmed reviews ALL

other than construction on main floor, fantastic experience

Dear Richard B., We very much appreciate your comments regarding your stay at the Fairmont San Jose. It is always a pleasure to receive positive feedback. I will share your comments with our team.We hope to have the opportunity to welcome you back once our Lobby transformation is complete for you to enjoy the full Fairmont San Jose experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nareh Torosyan Guest Experience Manager
Customer review rating 4.3/5

N. Business - 12/02/2020 Confirmed reviews ALL

The restaurant Fountain services is poor. I order a steak asking for mid-raw, end up come with Well done cooked steak.

Dear Mr. N., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont San Jose. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies that your stay did not meet your, or our, expectation. I can certainly understand your level of disappointment based upon the Fountain Restaurant and your overall hotel experience. Rest assured, what you experienced is not the standard we commit to our guests. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Should your travels bring you back to the San Jose Area, please reach out to me directly so I can ensure you have a flawless stay. Please also let me know if you would want to share more comments with me directly, so I could share them with the team and make sure any mistakes are rectified. Your sincerely, Aleksandra - Senior Venues Manager al…

Well located; friendly, helpful staff; good amenities and services; clean rooms

Customer review rating 4.3/5

Patrick N. Business - 12/02/2020 Confirmed reviews ALL

I have stayed at the Fairmont San Jose about six times in the past two months and have no major complaints.

Great location, but the infrastructure

Customer review rating 4.3/5

David M. Business - 12/02/2020 Confirmed reviews ALL

Stayed with you for a corporate event. Staff was amazing, but toilets constantly not working, shower water going from scalding to ice every few seconds, etc....clearly some things need attention.

Customer review rating 4.3/5

Anonymous Friends - 12/02/2020 Confirmed reviews ALL

Enjoyed all the employees at the Fountain. Yvette was very friendly and went out of her way to make sure we were enjoying our stay. Everyone at check in were wonderful

Great staff

Customer review rating 4.3/5

A. Business - 11/02/2020 Confirmed reviews ALL

Your check in staff, especially Sushell, the bar staff, can’t remember names but two females were absolutely accommodating.

Newly renovated tower

Customer review rating 4.3/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

I enjoyed my stay but did not think there was much difference between my last stay in the main tower versus the newer renovation. Excellent choice either way. Can’t wait to see the upgrades to the new lounge areas on the Lobby level.

Dear Candice T., We very much appreciate your comments regarding your stay at the Fairmont San Jose. It is always a pleasure to receive positive feedback. I will share your comments with our team.We truly hope to have the opportunity to welcome you back once our Lobby transformation is complete for you to enjoy. Thank you again for sharing your experience, and being our guest. We look forward to welcoming you back in the future. Sincerely, Nareh Torosyan Guest Experience Manager

Great stay

Customer review rating 4.3/5

Ahs Business - 11/02/2020 Confirmed reviews ALL

Very nice place to stay at

Dear Alysia S., We very much appreciate your comments regarding your stay at the Fairmont San Jose. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and being our guest. We look forward to welcoming you back. Sincerely, Nareh Torosyan Guest Experience Manager

Well located hotel with large rooms down town

Customer review rating 4.3/5

Jesper H. S. Business - 10/02/2020 Confirmed reviews ALL

Overall this was a very nice stay. However, it would have been appreciated, if the membership status of the Accor program has been acknowledged already at check in. It was necessary to ask for welcome drink vouchers. The hotel was book through a conference, but the Accor membership number was provided, so they should know.

"Customer First" Experience

Customer review rating 4.3/5

Luke O. Business - 08/02/2020 Confirmed reviews ALL

Originally I was on the 4th floor and could hear heavy construction and hammering as I was trying to fall asleep. I called the front desk and was immediately moved to the 20th floor to a suite. From this point, my stay was absolutely excellent and I slept like a baby. The "customer first" approach was much appreciated and the hotel reacted quickly to my concerns.

Customer review rating 4.3/5

Linda A. Friends - 08/02/2020 Confirmed reviews ALL

pre-check-in very helpful and easy check-out. Room was well appointed yet lacked a magnifying mirror in bathroom.

Good enough stay.

Customer review rating 4.3/5

Matt S. Couples - 07/02/2020 Confirmed reviews ALL

This was an annual stay at the Fairmont San Jose.

Great location, good experience.

Customer review rating 4.3/5

Richard S. Couples - 07/02/2020 Confirmed reviews ALL

I had a one night stay in San Jose to attend a Sharks game. I found the price of the hotel rooms reasonable, so I booked a room. The booking came with free parking or a free breakfast, I choose the free parking. The layout of the room was really nice, very spacious. The room I stayed in had a king bed which was comfortable. If I'm ever in the area again and needing to stay in a hotel I will probably return.

Dear Richard S., We very much appreciate your comments regarding your stay at the Fairmont San Jose. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nareh Torosyan Guest Experience Manager

Good stay

Customer review rating 4.3/5

Bryan Friends - 06/02/2020 Confirmed reviews ALL

Went to the Golden Circle

Quiet, clean, prompt service

Customer review rating 4.3/5

Ivan L. Business - 06/02/2020 Confirmed reviews ALL

I arrive little early than check in, however I was assigned a nice room immediately. The room was very clean, there was a nice view to the city as I was upgraded to a high rise room

Good stay

Customer review rating 4.3/5

Sam Business - 06/02/2020 Confirmed reviews ALL

All in all, my stay at this hotel was excellent. Very comfortable rooms and very responsive and professional front desk. Construction is currently going on so it will be even nicer when that concludes.

Dear Mrs. S., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont San Jose. At Fairmont San Jose we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies with regards to your In Room Dining Experience. Your feedback is very important to us and I can assure you that we take all comments seriously and we will address these issues accordingly. This feedback will certainly allow us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to Fairmont San Jose in the near future. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly on al… Yours sincerely, Aleksandra - Senior Venues Manager
Our most recent 20 reviews

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