Fairmont Kea Lani, Maui 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 2,665 件のレビュー

Fairmont Kea Lani, Maui - Image 1
Fairmont Kea Lani, Maui - Image 2
Fairmont Kea Lani, Maui - Image 3
Fairmont Kea Lani, Maui - Image 4

説明

ホテルのその他の情報

  • Rejuvenate your mind, body and spirit at Fairmont Kea Lani's award-winning spa.

  • Immerse yourself in Hawaiian culture within Hale Kukuna.

  • Indulge in the finest cocktail craftsmanship served with an ocean view at Pilina.

  • Signature restaurant, Kō, serving island-inspired cuisine.

  • Soak up the sun from any of our three main swimming pools.

当ホテルの客室

ホテル所在地

Fairmont Kea Lani, Maui

4100 Wailea Alanui Drive
96753 MAUI
アメリカ合衆国

GPS:20.675896, -156.440422

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  2,665 件のレビュー

トリップアドバイザーの評価  4.6/5  6,291 件のレビュー

2025エクセレンス認証

お客さまの声 4.5/5

Yoshi A. ビジネス - 確認済みレビュー すべて

ホテルスタッフが親切で、フレンドリーで滞在していて楽しい雰囲気を味わう事が出来ました。部屋、バスともに、清潔で安心して過ごす事が出来ました。

Dear A., Thank you very much for staying at Fairmont Kea Lani. We are very pleased to hear your compliments regarding the atmosphere of the lobby and bar, the responsiveness of our staff, and the cleanliness of your room. We sincerely look forward to your next visit. Mahalo, The Fairmont Kea Lani Team

お客さまの声 5.0/5

Kentaro N. ビジネス - 確認済みレビュー すべて

今回は学会で滞在させていただきましたが、いつかはプライベートでも着てみたい素晴らしいホテルでした。

Dear Mr. Kentaro N., Thank you very much for staying at Fairmont Kea Lani. We sincerely look forward to welcoming you back for both your conference needs and private visits. Mahalo, The Fairmont Kea Lani Team

Paradise found!

トリップアドバイザーの評価 5.0/5

Reeder32 トリップアドバイザー認証口コミ

My husband and I booked the Fairmont to celebrate our 20th anniversary. The property is absolutely spectacular and every employee we came in contact with was so kind and helpful. Our room had a gorgeous view out to the ocean and I enjoyed coffee on the lanai every morning. We ordered delicious food and cocktails poolside as well as at the swim up bar. We played basketball in the pool and rode the slide every day. Polo beach that fronts the property is perfect and we used the chaise lounge and umbrella service everyday of our trip. The ocean was warm, clear and had the perfect waves to bounce around in. We saw a pod of dolphins swim by one morning! The location of the property is perfect to walk the Wailea beach path, visit other beaches to snorkel and the on property restaurants are delicious. We enjoyed the buffet breakfast every morning and found all the selections delicious! Do yourself a favor and book this property! We can't wait to go back!

Aloha Reeder32, Mahalo for sharing such a heartfelt review — and for choosing Fairmont to celebrate your 20th anniversary. We’re truly honored to have been part of such a special milestone. It brings us great joy to know that you experienced the beauty of Polo Beach, the warmth of our team, and the many ways to relax and play throughout your stay — from morning coffee on the lanai to afternoons by the pool and evenings along the Wailea beach path. Your kind words are the highest compliment to our colleagues who take great pride in creating memorable moments for our guests. We look forward to welcoming you back for another wonderful stay soon. Warmest aloha, April Kala | Director of Front Office

Wonderful stay at a beautiful resort.

トリップアドバイザーの評価 5.0/5

tlssantabarbara トリップアドバイザー認証口コミ

The Kea Lani is aesthetically captivating from the moment you pull up to the portico! The huge, open air lobby hosts an abundance of sitting nooks, adorned by colorful floral arrangements and beautiful Hawaiian inspired art pieces. Outside, the manicured grounds are no less stunning. The room/bathroom was very, very spacious. The bathtub was super comfortable, if the bed had not been so nice too, I would have slept in it. Our room had a direct ocean view...ideal for watching the sunset. I found the entire hotel (our room, elevators, public restrooms...etc, to be spotless). The things that stood out: #1 the breakfast buffet. It was pricey but, exceptional quality, both in the food and service...I highly recommend indulging at least once. #2 I don't remember roosters being "a thing" on Maui, but they are. They are everywhere...and I found that cute. The entire staff was helpful and friendly...especially the guys in charge of the beach chairs/canoe experience. I could have stayed another few days...easily!

Aloha tlssantabarbara, Mahalo nui loa for sharing such a beautifully detailed review of your recent stay with us. We’re delighted to know that from your first moments beneath the portico to your final ocean-view sunset, you felt the spirit of aloha that defines Fairmont Kea Lani. It’s wonderful to hear how much you enjoyed the spacious suite, the breakfast buffet, and the thoughtful touches throughout the resort — from the floral arrangements to the artistry that celebrates our island home. Your kind words about our beach and canoe team will be shared with them; they’ll be thrilled to know they made your visit so memorable. We’re so pleased Maui — roosters and all — left such a lasting impression, and we truly hope you’ll join us again soon for another unforgettable stay in paradise. Warmest aloha, April Kala | Director of Front Office

A little too uppity

トリップアドバイザーの評価 3.0/5

Lin67 トリップアドバイザー認証口コミ

Before coming to this hotel we stayed four nights at the Fairmont Orchid on The Big Island. The Fairmont Orchid set the bar of which this hotel is measured against. This hotel had a different pretentious vibe to it from beginning to end. Their restaurants were so overpriced we learned after day one to eat outside the resort. Front desk check in woman was snotty and made sure she wasn’t going to give us an upgrade for nothing even though they were at 40% capacity. I could tell obviously she wasn’t a native of the islands. In fact she told us where she was from in the states and I’ll just say it might account for the chilliness in her attitude. Like we were bothersome for even asking. Fairmont Orchid did give us the nicest upgrade and we didn’t ask it to be free! And they knew it was a trip celebrating our 25th anniversary! That’s ok. We didn’t pay for a room upgrade here. What was kind of crappy was she put us at the farthest building from everything. No I didn’t complain. The room was gorgeous. The view of the street below wasn’t. It just seemed like we were ignored wherever we went in the resort. Trying to order a $22 dollar drink to end the night shouldn’t take 30 minutes. I got ignored at adult pool wanting to order a drink while three of the staff talked to a very well to do couple that was very well known at the resort it seemed. No one manned the adult pool towel area. In fact there was no staff to ask anything of at the adult pool until about 11:30am every morning. The nicest people were the people that cleaned our room. We saved up for this trip and at least at the Fairmont Orchid it was a dream come true experience. I cannot say the same about this Fairmont hotel. Btw neither this hotel nor The Fairmont Orchid had smart TV’s.

Aloha Lin67, Mahalo for sharing your recent experience with us and for choosing to spend part of your anniversary celebration at our resort. We are truly sorry to learn that your stay did not meet the high expectations rightfully set by your experience at our sister property, the Fairmont Orchid. At Fairmont, we take great pride in creating warm, personalized, and memorable stays for all of our guests. It is deeply disappointing to hear that you encountered moments where this standard was not reflected — particularly during check-in and at our pool and dining venues. Please know that your comments have been shared in detail with our leadership teams, as we are committed to addressing service lapses and ensuring that all guests feel both welcomed and valued throughout their stay. While we are pleased that you found your suite beautiful and our housekeeping team attentive, it is clear that other elements of your experience did not reflect the genuine hospitality and seamless service we strive to provide. We sincerely apologize for the impression this left and hope you might allow us the opportunity to restore your confidence in a future visit. Once again, we appreciate your thoughtful feedback and extend our warmest congratulations on your 25th wedding anniversary. Should your travels bring you back to the islands, we would be honored to personally assist in crafting a stay that more fully reflects the spirit of aloha and the excellence of the Fairmont brand. Warmest aloha, April Kala | Director of Front Office

との提携 TripAdvisor

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