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Fairmont Château Lake Louise 5 stars

Customer review rating 4.5/5 12,260 reviews

ALLSAFE approved hotel

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Room 1

Fairmont Château Lake Louise
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+ 22 Services

Hotel extras

  • Labeled ALLSAFE

  • A wellness retreat cradled in the Canadian Roc kies on the shores of Lake Louise

  • Banff National Park and the Beehive at your do orstep. outdoor activities at your fingertips

  • A heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

Hotel location

Fairmont Château Lake Louise

111 Lake Louise Drive
NA
NA
T0L 1E0 lake louise
canada

Tel: +14035223511

Fax: (+1)4035223834

Check-in from 16h00

Check out up to 12h00

  • By plane

    CALGARY INTERNATIONAL AIRPORT   At 205km / 127.38 miles

GPS :51.416787, -116.212386

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 7 Restaurants
  • No Bar
  • Breakfast
    • Breakfast à la carte
    • Buffet
    • Express
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
Hotel Services And Equipments
  • Hotel informations
    • 539 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 8 floors
  • Languages spoken at the hotel
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet Additional charge
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Porter
    • Porter
Access to property
  • Parkade Additional charge
    • On site
    • Private
    • Parking opened 24/7
Well-being
  • Pool, Hot Tub & Steam Room
    • Covered
    • On site
  • Wellness Retreats Additional charge
    • On site
  • Fitness Centre
    • On site
  • Wellness Rooms
    • On site
Boutiques/shopping
  • Art gallery
  • Gift shop/newspaper shop
  • Bookstore
  • Hairdresser/barber
  • Clothing store
Family
  • Services for children
    • Board games available
    • Indoor playground for children
    • Childrens Club for 6 to 12 years

Our accommodation(s)

Misty mountain, limpid lake, snow-capped glacier or landscaped garden: every room and suite has a revitalizing view here. Unwind surrounded by elegant furnishings, modern décor, contemporary comforts and heartfelt service at our 5-star Lake Louise hotel. Unwind where the luxury of a bygone era has been perfectly preserved. In a guestroom or luxury hotel suite with a heightened level of modern accommodation, heartfelt welcome and genuine service.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 21

  • Maximum size: 823

  • Maximum capacity: 850 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Fairmont Château Lake Louise

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

12,260 reviews

TripAdvisor Rating 4.5/5

9,190 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Overall nice experience

Customer review rating 4.0/5

Mark Couples - 18/10/2021 Confirmed reviews ALL

Fairmont properties are reliable luxury with impeccable service. This applies here with the following caveats: the rooms could use a freshening, the restaurants need better food. We initially had a cramped 8th floor room that we were able to upgrade to a larger, corner room on a lower floor. Both had incredible lake views. Personnel were accommodating and professional. For a grand hotel each restaurant’s food is subpar. All in all we enjoyed our stay, used the spa amenities and the hiking trails straight out the back door.

Amazing Stay

Customer review rating 5.0/5

Vanessa H. Couples - 18/10/2021 Confirmed reviews ALL

It was an amazing 3 day stay I had at the Fairmount! Staff was kind and sweet. My husband and I had an amazing massage at the spa. The hotel grounds were amazing, the view never gets old. Location was perfect, easy access for the lake and hikes.

Not our best stay

Customer review rating 3.0/5

Cristina B. Families - 18/10/2021 Confirmed reviews ALL

It was not one of our best stays at this hotel. From the room to dinner at the Walliser Stube and smaller details. We have stayed at the Chateau Lake Louise many times in the past 11 years. A couple of comments: 1. Room. We decided to use one of our upgrades but the room we stayed in did not feel like an upgrade. Room was divided in two, a small living area and a small bedroom area, and had two bathrooms both of which were very small. The room felt dated, the sofa had scratches on one of the sides. We would have preferred to stay in the room we had originally booked. 2. Restaurant. We had dinner at the Walliser Stube which until now was one of our favourite restaurants. This time, the cheese used in the fondue was rather bland and completely different from what we used to have before. Even our children made a comment about the cheese not tasting the same as usual. The chocolate fondue was very liquidy. I do have to mention that the steak was perfect. Also, when we got to the restaurant there was no one to check our reservation and take us to our table. We waited for a few minutes until someone showed up and asked us if we could wait for a few minutes as he was busy. It may have taken almost 10 minutes for us to be seated in our table. Cristina

Beautiful setting

Customer review rating 4.0/5

Cathy Couples - 18/10/2021 Confirmed reviews ALL

Our room was amazing. Lake Louise offered many outdoor activities. The staff were very helpful. I felt the right level of safety measures were in place. The couple of things that prevented me from scoring our stay higher was a lack of dining options - especially casual/more affordable and the fact that the Chateau is pretty far from any other places so you are captive to their dining room and lounge. A pub would be a great addition.

Beautiful property but service was below par

Customer review rating 3.0/5

Anonymous Families - 18/10/2021 Confirmed reviews ALL

The location and setting of this hotel is spectacular and can't be beat; however, the service and experiences we had with the hotel were far below expectations. - Housekeeping forgot to clean our rooms 3 out of the 4 days we were there and we had to call the Royal Service to get our room cleaned every day. - Room service forgot our breakfast order one day until we called back the morning of when our food had not arrived 15 minutes after our delivery time. - Dinner in the Lakeview Lounge was bad. The spaghetti could have been made better by a college kid. Meatballs were dry and sauce was watery and tasteless. Generally overpriced as well given the quality of the food. - Towels were old and had some stale smells. For a 5-star hotel and the price, our experience was mediocre at best aside from the beauty of Lake Louise.

Favorite place in Canada

Customer review rating 5.0/5

Julius W. Couples - 17/10/2021 Confirmed reviews ALL

This is a must stay for anyone visiting Alberta! Splurge and get a Lakeview room. You will be very glad you got this view. Take the hike around the lake. It is an easy stroll with breathtaking views.

Outstanding service

Customer review rating 5.0/5

Leanna Couples - 16/10/2021 Confirmed reviews ALL

Anything and everything we asked was accommodated. We had our wedding there and stayed on the gold floor. Everything was perfect. Romeo Cano, you made our stay amazing. We looked forward to breakfast every morning.

Room is upgraded to lakeview without a charge

Customer review rating 5.0/5

Minh N. Couples - 16/10/2021 Confirmed reviews ALL

Room , king bed, pillow and cover blanket are all good. Plus all hotel complements ( coffee, tea, water ) make our stay comfortably , enjoyably and relaxed. A small fridge is also good accommodating to keep fruit and milk fresh.

Beautiful and comfortable

Customer review rating 4.5/5

Anonymous Couples - 16/10/2021 Confirmed reviews ALL

The hotel manager was very helpful and diligent when there was a problem with our reservation. Appreciated her help when came in tired from packed day on the Rocky Mountaineer.

Amazing lake view and excellent services

Customer review rating 5.0/5

Nick Couples - 16/10/2021 Confirmed reviews ALL

Fairmont Gold experience is one of the best experience you can get during a hotel stay. With such nice view and almost perfect services, it makes your stay more enjoyable.

Well located, good stay. Excellent onsite restaurants.

Customer review rating 5.0/5

Rahul G. Families - 16/10/2021 Confirmed reviews ALL

Excellent location and views, great management and delicious food. We dine at Fairview, Lake View and the morning breakfast place. Food and service was excellent at all 3.

the stay was good

Customer review rating 3.0/5

Donald G. T. Couples - 15/10/2021 Confirmed reviews ALL

The service was good but the rooms are small and crowded ,the food was over priced and just okay .I would have had a better recommendation if it wasn't for the fact that I forgot my "overnight " bag in the room and I have tried for 3 days to get a hold of some one that could locate it in your lost and found and return it to me as I have some medication in it that I would like to get back.So it appears to me your service in you Htoel stops when the customer walks out the door.

Stunning view.

Customer review rating 4.0/5

Val Couples - 15/10/2021 Confirmed reviews ALL

Just disappointed as the tub/water was pouring black debris into the tub, so unable to bath. They did repair it and a free breakfast. But did have an affect on experience especially when paying that much for a room. It was my boyfriends and my first trip to Louise. Also, having handicap room was nice with extra room but being we were not handicap the door was an inconvenience having to wait to make sure it shut every time we left the room.

Great view from room

Customer review rating 5.0/5

Fred M. Families - 15/10/2021 Confirmed reviews ALL

What is our wedding anniversary and everything turned out wonderful from the food to our bedroom to the sites and the service.

No bad, no good

Customer review rating 3.0/5

Viviana P. Families - 15/10/2021 Confirmed reviews ALL

We heard everything to the room beside us.. every single conversation. Our neighbours had a dog! And bark a lot during the night. I’m very allergic to dogs and I didn’t know I needed to ask for a free pet room.. I asked for non smoking one. So, I couldn’t enjoy the room as much as I wanted.. I needed to leave the room in order to stop sneezing. I called receptionist but, they couldn’t do anything for me All the workers were very nice! But, the hotel was not clean at all.

Customer review rating 2.5/5

Anonymous Couples - 15/10/2021 Confirmed reviews ALL

The stay was pleasant and the staff was friendly but the check-in process was really bad. it took more than 30 minutes to get to the check-in counter. In all my stay I was never been informed that there are $30/ per day charges for parking, even when the front counter gave parking tickets. I Only came to know about the charges when I received the invoice for the hotel. It seems to be an unfair practice.

Unbelievable View of Lake Louise

TripAdvisor rating 5.0/5

Kelvin T Couples - 08/10/2017 TripAdvisor review

Was here for my honeymoon and got upgraded to a junior suite! Even though it wasn't facing Lake Louise, we were elated nevertheless! Best of all we got a bottle of Champagne to go along with it! The place is huge, would call it almost an integrated resort, with many shops in the hotel itself. Stayed for only 1 night but would love to spoend 2 nights here if i could afford it!

Dear hotnivlek, Thank you for choosing Fairmont Chateau Lake Louise to celebrate your honeymoon! We are happy to know that your one night stay in a Junior Suite guestroom was a memorable experience, and we hope to welcome you back for another outstanding stay in the stunning destination of Lake Louise again soon!

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