Customer review rating (ALL Rating) 4.3/5 6,797 reviews
Misty mountain, limpid lake, snow-capped glacier or landscaped garden: every room and suite has a revitalizing view here. Unwind surrounded by elegant furnishings, modern décor, contemporary comforts and heartfelt service at our 5-star Lake Louise hotel. Unwind where the luxury of a bygone era has been perfectly preserved. In a guestroom or luxury hotel suite with a heightened level of modern accommodation, heartfelt welcome and genuine service.
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Fairmont Château Lake Louise
111 Lake Louise Drive, NA, NA
T0L 1E0 LAKE LOUISE
Canada
GPS:51.416787, -116.212386
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Tourist attraction
Access: 1 km / 0.62 mi 10 min walk
Tourist attraction
Access: 1.61 km / 1 mi 45 min drive
Tourist attraction
Access: 6.5 km / 4.04 mi 11 min drive
Shuttle
Golf course
Access: 30 km / 18.64 mi 45 min drive
Tourist attraction
Access: 50 km / 31.07 mi 30 min drive
Tourist attraction
Access: 55 km / 34.18 mi 45 min drive
Tourist attraction
Access: 120 km / 74.56 mi 1 hrs 30 min drive
Tourist attraction
Access: 125 km / 77.67 mi 45 min drive
Tourist attraction
Access: 150 km / 93.21 mi 1 hrs 30 min drive
Tourist attraction
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Featuring an assortment of Fairmont signature teas accompanied by delectable pastries and traditional North American and European style finger sandwiches, Afternoon Tea at the Fairmont Chateau Lake Louise, is a delightful way to spend the afternoon.
Overlooking wondrous Lake Louise, Fairview Bar and Restaurant offers a reflection of the world beyond its windows. Bounty and botanicals from the surrounding Rocky Mountains inspire the seasonal menus, served in an elegant setting in Canada's Rockies.
Innovative European alpine cuisine is featured at the intimate Walliser Stube restaurant and wine bar. Choose from a tempting variety of classic Swiss, German and Alpine dishes influenced by regional styles, or experience our authentic Swiss Fondue.
Celebrating the birthplace of mountaineering in the Canadian Rockies, this hot spot is the social hub of Lake Louise. If you're looking for hearty, gourmet comfort food, you've found it. Claim your seat at the bar or gather friends and family together
This Mediterranean-inspired tapas-style restaurant invites you to explore its elegantly designed dining space, and an evolving menu featuring local ingredients that will change with the mountain seasons.
Offering an assortment of freshly made sandwiches, decadent pastries, seasonal salads and gourmet snacks, your take out selections have been sustainably crafted to take on your next adventure!
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Featuring seasonally inspired lunch fare and a delicious evening dinner menu menu, the Lakeview Lounge offers guests a one-of-a-kind dining experience surrounded by architectural and natural beauty.
Overlooking wondrous Lake Louise, Fairview Bar and Restaurant offers a reflection of the world beyond its windows. Take comfort and indulge in our seasonal inspired menu, served in an elegant setting in the heart of Banff National Park.
Health club facilities include: Whirlpool Steam Room Hot/Cold shower Change rooms for men and women Fitness Center with; Elliptical Trainers Free Weights Stationary Bikes Treadmills Weight machines Universal Cable Machine Stretching Room, with yoga mats
Pamper yourself after a day in the great outdoors and take the time to relax in soothing surroundings at The Spa. Services include: massage, body wraps, facials, body polish treatments, manicures, pedicures, and Aveda hair salon services.
Repeatedly named on the prestigious Conde Nast Traveler "Gold List" for hospitality excellence, The Fairmont Chateau Lake Louise is committed to making your marriage proposal or wedding celebration perfect in every way.
A bit dissapointed.
TripAdvisor rating 3.0/5
Denise D Couples - TripAdvisor review
Better to stay at very nearby Lodge down the road
TripAdvisor rating 1.0/5
Someonehad2 TripAdvisor review
Amazing Position
Customer review rating 4.5/5
Anonymous Couples - Confirmed reviews ALL
Dear Darren & Menca M., Thank you for choosing to return to Fairmont Château Lake Louise for your stay, and for sharing your detailed feedback with us. It's heartening to know that you appreciate the magic and beauty of our unique location, especially during the serene after-hours. We're glad that you had a luxurious stay and found value in our offerings. It's also nice to hear that our team's efforts in recognizing your special occasion contributed positively to your experience. However, we understand that there were areas where we could have done better. We regret to learn about the wait time you encountered during check-in and have shared your feedback with our Front Office Manager for immediate improvements. We also note your difficulty in finding details about our restaurants. Your suggestion for an interactive map of the hotel to aid guests is appreciated and will be considered seriously with our marketing team. Additionally, your feedback about our sustainability initiatives and your experience with the ALL Accor Live Limitless Loyalty Programme has been noted. We are always looking for ways to enhance our guests' experiences, and your input is instrumental in that process. Once again, thank you for your valuable feedback. We look forward to welcoming you back for a third visit, and we're committed to ensuring it's even better than the last. Best Regards, USAMA YAGHI GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise
Nice Hotel with great view but...
Customer review rating 0.5/5
Mr Families - Confirmed reviews ALL
Dear Manuj R., Thank you for taking the time to share your valuable feedback regarding your recent stay at Fairmont Château Lake Louise. Your feedback is an essential part of our continuous improvement process and commitment to providing an exceptional guest experience. We acknowledge your concerns about the room's air conditioning and the response of our team to your needs. Comfort and feeling as the team responsive toy your concerns are a top priority, and we deeply regret any inconvenience that you experienced during your stay. Furthermore, we regret to hear that our food did not live up to your expectations. At Château Lake Louise, we strive for culinary excellence. We take your feedback to heart and will share it with our Director of Food and Beverage and our talented team of chefs, to further enhance our offerings and to ensure the meals we serve are nothing short of exceptional. In light of these issues, please accept our sincerest apologies. We value your patronage and to show our appreciation, we've issued a full refund of all incidental charges, including your dinner at Louiza and parking fees. This refund should reflect on your Visa within the next 5-7 business days. We believe in transparent and accountable management and will use your feedback to guide our ongoing improvement efforts. At the Château , we strive to provide a superior service experience for every guest; your feedback is vital for us to achieve this goal. We sincerely hope for another opportunity to turn your experience around and exceed your expectations in the future. Once again, thank you for bringing these issues to our attention. We hope to welcome you back for a much more enjoyable and satisfying stay in the future. Best Regards, USAMA YAGHI GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise
Disappointed
Customer review rating 2.5/5
Peter B. Couples - Confirmed reviews ALL
Dear Mr. B., Thank you for taking the time to provide your valuable feedback regarding your recent stay at the Fairmont Château Lake Louise. We're sincerely disheartened to hear that your recent visit did not live up to the high standards we strive to provide, and the expectations you had from your past experiences with us. We understand your disappointment with the condition of your room, particularly regarding the air conditioning unit. Please accept our sincere apologies for any inconvenience this may have caused. We are working to fully air condition our hotel, and due to certain limitations, this upgrade is a gradual process. We provided the portable A/C unit as an interim solution for our guests' comfort, and we regret that it caused undue noise during your stay. We appreciate your patience and understanding regarding our current renovations. Our aim is to improve and update the décor, furnishings, and fittings to meet and exceed the expectations of our esteemed guests. Concerning your comment about the Rocky Mountaineer booth, we want to reassure you that our long-standing partnership with them is centered around providing a unique and high-quality experience to all of our guests. While we are proud to host a greater number of visitors to enjoy our beautiful location, we are committed to maintaining the level of luxury and personalized service that has characterized the Fairmont Château Lake Louise for many years. Your positive comments about our staff are truly appreciated, and we are delighted that they made a positive impact on your stay. They are indeed our greatest asset, and we're fortunate to have a dedicated team that goes above and beyond to ensure our guests have an exceptional experience. We deeply regret that your recent experience has led you to reconsider returning to us. Your satisfaction is our utmost priority, and we hope that despite the challenges you faced, you will give us another opportunity to serve you in the future. When that time comes, we will do everything in our power to ensure your stay is nothing short of exceptional. Thank you again for your feedback, Mr. B.. Please feel free to reach out to us if you have any further comments, concerns, or if there is anything else we can assist you with. Best Regards, USAMA YAGHI GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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