Mercure Mandalay Hill Resort

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Mercure Mandalay Hill Resort 4 звезды

Примечание: Tripadvisor 4.0/5 Отзывов: 1 784

сертифицированный отель ALLSAFE

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Описание

Особенности отеля

  • 51 % Discount for Spa

  • Short distance to tourist attractions & 18-hole Golf Course

  • Private outdoor Car & Coach parking spaces

  • Hi - Speed Wi-Fi internet

  • Executive Lounge Access (For some room types)

Расположение отеля

Mercure Mandalay Hill Resort

9 Kwin 416 B 10th Street, At The Foot Of Mandalay, Aungmyaythazan Township
100101 MANDALAY
Myanmar

Телефон +95 2 403 5638

Факс +95 2 403 5639

Контактный адрес электронной почты

  • На самолете

    MANDALAY AIRPORT На расстоянии 36 км / 22 миль - Шаттл к оплате

  • На корабле

    MANDALAY JETTY На расстоянии 3 км / 1 миль

  • На поезде

    MANDALAY CENTRAL На расстоянии 5 км / 3 миль

GPS:22.006731, 96.102218

Гостиничные услуги

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Обзор
При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Отель, оборудованный для доступа на инвалидных креслах
  • Оздоровительные процедуры
  • Кондиционер
  • Wi-Fi
  • Бар
  • Помещения для деловых встреч

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Mercure Mandalay Hill Resort

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг TripAdvisor  4.0/5  Отзывов: 1 784

Coloial Decadence

Примечание: Tripadvisor 5.0/5

haymacVancouver Реальные отзывы TripAdvisor

Superior service, accommodation, the attention to detail was fantastic, the restaurant selection within the hotel was outstanding. The food was great. We would definitely stay at this property again. Highly recommended

Dear Guest, Greetings from Mandalay. We are very much appreciate your comments regarding your stay at the Mercure Mandalay Hill Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience with us and other travelers, we hope your next visit will be as pleasant as the previous one. We look forward to welcome you back to our resort again in the future. Sincerely, Chotsittisak Chitsanupongthorn Rooms Division Manager

It's my home in Mandalay

Примечание: Tripadvisor 5.0/5

Wendy D Деловые путешественники - Реальные отзывы TripAdvisor

Cannot say enough good things about this place. Majority of the team there have been working there as long as I have been going like over 10 years and each stay never fails me! Everyone always makes you feel special.

Dear Guest, Mingalabar from Mandalay. Thank you for the detailed and positive feedback. We are delighted that you have given us the chance to show our hospitality and the high quality of service. It is wonderful to read how much you enjoyed your stay. It is our highest goal to provide our guests magnifique and memorable moments! We hope to welcome you back again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Mercure mandalay hill resort is the best hotel

Примечание: Tripadvisor 5.0/5

mohithvvek Семьи - Реальные отзывы TripAdvisor

The service is very prompt. The staff are very friendly. The rooms and beds are big and are clean. The swimming pool is also good. The view from my room is of mandalay hill which is very good during night time. I would recommend this hotel

Dear Guest, Mingalabar from Mandalay. Thank you for the detailed and positive feedback. We are delighted that you have given us the chance to show our hospitality and the nature friendly service. It is wonderful to read how much your enjoyable stay with us. At Mercure Mandalay Hill Resort, we do take pride to provide the quality service to our guests as the best way we can. It is our highest goal to provide our guests magnifique and memorable moments! Thank you once again for being our guest. We hope to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Nice Stay but lacks Accor Standards

Примечание: Tripadvisor 3.0/5

Avra1969 Семьи - Реальные отзывы TripAdvisor

The hotels has seen better days. Rooms are outdated. Our room was smelly and very gold. I didn't like that there was a smokers place in our floor. The whole floor smelled like ashtray. Personnel did their best. They are extremely polite and nice but hotel was lacking Accors standards by far

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review of your recent stay at our hotel. We are delighted that you have given us the chance to show our hospitality and the service. Meanwhile, we sincerely regret if any facilities and the service provided did not meet your fully expectations. Thank you for your comments about hotel that a bit to be modernize, Improvement on this matter will be part of our future renovation plan. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Thank you once again for your choosing our hotel for your stay in Mandalay at this time. We hope to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Great location helpful staff

Примечание: Tripadvisor 4.0/5

jyotin338 Friends getaway - Реальные отзывы TripAdvisor

We were upgraded to the top floor and our room had a stunning view of the Mandalay hill. The hotel needs renovation but was extremely comfortable. The bar had a great lively atmosphere. The staff was very helpful in recommending restaurants outside the hotel. The quality of the food for breakfast and the quality of the a la carte food in the coffee shop was below our expectations.

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review of your recent stay at our hotel. We are delighted that you have given us the chance to show our hospitality and the nature friendly service. We are happy to hear you like our hotel environment and services from our staff, However, we are very much regret for some facilities and the service provided did not meet your fully expectations especially the quality of the food in our restaurant. We will definitely share your comments with all concerned departments for future Improvement the guest experience. Thank you once again for your choosing our hotel for your stay in Mandalay at this time. We hope to welcome you back to our property again. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Air Condition and Bathroom

Примечание: Tripadvisor 3.0/5

kanyanakorns Деловые путешественники - Реальные отзывы TripAdvisor

Air Condition is too cold and can’t control by Remote also bathtub look dirty. Overall cleanliness and good service. But Concierge and waitress action too obvious to be persuade customer to tips for them.

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review of your stay experience at our hotel. We are delighted that you have given us the chance to show our hospitality and the service. We appreciate your valuable feedback as it helps us identify the area where we can improve the guest experience. Sincerely apologized for any facilities and services provided did not meet your fully expectation, we will ensure to share your comments to concerned departments for future improvement. Thank you once again for your choosing our hotel for your stay in Mandalay at this time. We hope to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

a stay in a hotel that i like to remember

Примечание: Tripadvisor 5.0/5

heinz-petergelbke Семьи - Реальные отзывы TripAdvisor

friendly service, helpful in every respect, very professional personell. the whole family enjoyed the stay. the front desk organized several trips for us. i forgot somemthing in the room and they sent it to the next hotel.

Dear Guest, Mingalabar from Mandalay. Thank you for the detailed and positive feedback. We are delighted that you have given us the chance to show our hospitality and the nature friendly service. It is wonderful to read how much you and your family enjoyable stay with us. At Mercure Mandalay Hill Resort, we do take pride in catering to our guests’ needs the best way we can. It is our highest goal to provide our guests magnifique and memorable moments! Thank you once again for being our guest. We hope to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Excellent

Примечание: Tripadvisor 5.0/5

claverie2019 Семьи - Реальные отзывы TripAdvisor

Superb service at this hotel, nice swimming pool and garden, good location near some of the best temples in town. Staff were helpful with all the requests we had (transportation, tours...). I recommend strongly.

Dear Guest, Mingalabar from Mandalay. Thank you for your positive feedback and recommend us to other travelers. We are very glad that you have given us the chance to show our hospitality and nature friendly service. It is wonderful to read how much you enjoyed your stay with us. It is our highest goal to provide our guests magnifique and memorable moment. We hope to welcome you back again in the near future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

A good stay great service

Примечание: Tripadvisor 4.0/5

Steve07777 Деловые путешественники - Реальные отзывы TripAdvisor

I enjoyed my stay and the service was good. The location was good and the lady providing tourist advice was great and gave us a good deal on the transport around. One comment, not a complaint, the service was so good it made us feel. A little uncomfortable as when we ate in the restaurant the stFf watch you eat and as soon as you take the last bit they pounce on the plate almost before you finish eating. That how good the service was. Really friendly staff too

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review of your recent stay at our hotel. We are delighted that you have given us the chance to show our hospitality and the nature friendly service. We appreciate your valuable feedback as it helps us identify the area where we can improve the guest experience. Sincerely apologized for the room and facilities as well as the services provided did not meet your fully expectation, we will notify to concerned department for their consideration and improvement. Thank you once again for your choosing our hotel for your stay in Mandalay at this time. We hope to welcome you back to our hotel again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Best Stay so Far

Примечание: Tripadvisor 5.0/5

herbertleong Friends getaway - Реальные отзывы TripAdvisor

This is my first visit to Mandalay or in fact Myanmar. Actually I have pre arranged my pick-up with the managers of Mercure Mandalay Hill and they have arranged it with any hitch. Before even I arrived in the Hotel, I have already started to love the Hotel because of the warm communication with the managers Ms. Yi Yi Win, Ms Yin Wai and Ms Myat Myat Tha. I didnt know Burmese are basically so warm and lovable. They never get tired and irritated even many questions and requests are placed onto them. We arrived at about 3 pm and was well received by Ms Yi Yi Win. We have such a good treatment that even Sofitel or Pullman or other 5 stars Hotels do not provide. The ladies received flowers and we were served with drinks and towels as refreshment. Obviously we were given pretty good rooms. Even though the Hotel is kind of old but it is so nostalgic and very clean too.We actually love it. Actually we were staying in Sofitel Sukhumvit's Prestige Suite just a night before, we have voted Mercure Mandalay Hill as a better Hotel especially Ms Yi Yi Win personally made sure that our rooms are at its best condition and that we will be comfortable. Thank you Ms Yi Yi Win. In Sofitel, we only have the Chief Butler.to handle us. The Housekeepers are fantastic and have good initiative. Imagine she can bother to redecorate the Swarm and flowers from the bed to the tail bench so that the mood is maintain. Breakfasts is commendable and we do enjoy the good food especially the noodle soup.They do have good Chinese restaurant which serve Peking Duck/ Very reasonable price for a duck It is cheaper than in Beijing itself.We also enjoyed the nice good massage and really value for money. The staff handling the massage center are very welcoming and friendly. Actually I celebrated my Wedding Anniversary and Birthday on this trip. It is really the best so far. as compare to the previous we did it in Japan, Manila and China. Thank you for all the snacks you have sent to our rooms and also the birthday cake. You are the rare Hotel who bother to turn down our bed every evening. Not to forget, you really have a very or in fact extremely nice staff handling the executive lounge. she always ready to serve and almost smile. To make it short, I personally vouch for this Hotel and promise the stay without regret. The three manager and their team have indirectly upgraded Mercure Mandalay Hill Resort to a 5 Stars Hotel .

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review with very positive feedback. We are delighted that you have given us the chance to show our hospitality and the high quality of service. It is wonderful to read how much you enjoyed your stay with us and especially the services provided by our well trained staff. At Mandalay Hill Resort Hotel, we do take pride in catering to our guests’ needs the best way we can. It is our highest goal to provide our guests magnifique and memorable moments and we look forward to be servicing you again in the future. Thank you and kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

comfortable, but abit expensive

Примечание: Tripadvisor 4.0/5

GohYH93 Деловые путешественники - Реальные отзывы TripAdvisor

first trip to Mandalay, and first time stayed here. upgraded to executive. very big room, nice view of Mandalay hill n golf course. hotel is ex Mandalay resort hotel, so a bit old. and 10-15min walk from the moat. enjoyed the executive lounge-free breakfast, afternoon tea and evening happy hour. maybe low season, so only 1-2 guests. gym was nice, are the back of the main restuarant. walked from hotel to Mandalay hill 45min 1way. buffet dinner was nice, n reasonable price only found 2 western hotel here (another being hilton). price of both similarly high. good stay though.

Dear Guest, Mingalabar from Mandalay. Thank you for your review and for choosing our hotel for your stay in Mandalay. We are happy that you enjoyed your stayed at our hotel. Meanwhile, we would like to express our sincere apologies for some services and facilities that we did not meet your fully expectation and we will definitely share your comments to our team. Thank you once again for being our guest. We look forward to welcome you back to our hotel again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Gorgeous property, Fabulous service

Примечание: Tripadvisor 5.0/5

KhunChai Семьи - Реальные отзывы TripAdvisor

Definitely stay here if you value the best service and sprawling, spacious property with stunning local architechture. Stayed in a suite and corner room. The suites are over the top gorgeous. The corner room was spacious and modern. Property is spotlessly clean and I cannot say enough about the service. Everyone from the doormen who greet you, to the duty manager, front desk saff, restaurant staff and the spa staff genuinely welcome you and provide the best service in a way that says “I sincerely care about your wellbeing and your impression of my country and culture.” Close to Mandalay Hill and local tea shops if you want to get a taste of every day life and flavours. Stay here and you will be hapoy.

Dear Khun Chai, Mingalabar from Mandalay. Thank you for the detailed and positive feedback. We are delighted that you have given us the chance to show our hospitality and the high quality of service. It is wonderful to read how much you enjoyed your stay. It is our highest goal to provide our guests manifique and memorable moments! We hope to welcome you back again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

3 night stay

Примечание: Tripadvisor 3.0/5

Rudi Z Couples - Реальные отзывы TripAdvisor

The hotel is very old and needs refurbishing. Even though we got a bigger room than average, the furniture is old. There are only two lifts (and very slow for a hotel of this big capacit) and there is much time wasted just to catch a lift. There was basically only one restaurant to eat (the other barbecue spot in the garden is more for group tours). Food was ok but nothing special. The facilities are clean, the service polite and helpful. I think that the Accor group has big work ahead to perfect the standard; maybe good enough fro Mercure?

Dear Guest, Mingalabar from Mandalay. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are greatly appreciate your comments about aspects of the room that need updating, improvement on this matter will be part of our renovation plan. We apologize that we have not met your full expectations. The described experiences are certainly not our standard and we promise you a detailed follow up and action plan of our quality team in place to improve guest experience further on. Thank you once again for being our guest and we look forward to welcome you back to our resort again soon. Kind regards, Chotsittisak Chitsanupongthorn. Rooms Division Manager

My short stay less than 12 hours

Примечание: Tripadvisor 3.0/5

Eva C Семьи - Реальные отзывы TripAdvisor

I have upgraded to executive floor with complementary chocolate and fruit. The only issue is unstable electricity. The room suddenly turn dark and 30 seconds later the light come back. Apart from that, everything is fine.

Dear Guest, Mingalabar from Mandalay. Thank you for your comments and we are pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay due to unstable of Government Electricity. Thank you once again for being our guest, we hope to welcome you back to our hotel again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Location and warmly welcome

Примечание: Tripadvisor 5.0/5

Urai D Деловые путешественники - Реальные отзывы TripAdvisor

This is a excellent location at Mandalay. Your staff are very nice to service. My room is very wonderful view with Mandalay hill and a beatiful swimming pool.Would like to confirm that Mandalay beer is very very fantatic drinking for me, too.

Dear Guest. Mingalabar from Mandalay. Thank you for taking the time to review your stay with us. We are very pleased to hear that you like our location and Mandalay Hill & swimming pool view. We are ensure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you have chance to visit Mandalay again, please contact us direct. We look forward to welcome you back to our resort in the near future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Excellent Place to Stay in Mandalay

Примечание: Tripadvisor 5.0/5

Amon_Srisongphan Деловые путешественники - Реальные отзывы TripAdvisor

Hotel is in good location within walking distance to Mandalay hill. Nice atmosphere. Food is good and delicious with a lot of varieties. Nice staffs that will help you on everything. Bed is soft to sleep and quitet during nice.

Dear Guest, Mingalabar from Mandalay. We appreciate your positive feedback and the perfect rating. We are very pleased to hear that your stay with us was pleasant. Thank you for being our guest, we look forward to welcome you back to our resort again in the near future. Kind regards, Chotsittisak Chitsanupongthorn (KC) Rooms Division Manager

Последние отзывы: 20

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