Novotel Tours Centre Gare 4 yıldız

We were found this hotel by a lovely and very kind taxi driver after our car had broken down. The gentleman on reception (not sure of his name but he seemed to be the night reception) was very understanding and gave us a snack to take to our room followed by a much needed beer each. The room was perfect for my husband, myself and our little dog Rosie. Nice coffee, nice shower, very quiet and the mattress was extremely comfortable for the 3 of us! The housekeeping lady who was a few rooms away was more than happy to replenish our coffee ect. Thank you. We would like to take this opportunity to thank Pierre and the female receptionist and the gentleman at night very much for the directions, help and understanding of what had been a very stressful time for us. A good nights sleep followed by an extensive breakfast choice and a hot shower made our stay very comfortable. Thank you all very much Ray & Lara Osborne

Air conditioning in comfortable rooms. Let down by lax refreshing of tea and coffee stuff and no service at the bar all weekend. Breakfast mediocre but ok if you like tinned fruit and greasy bacon. Really a business hotel, tourists seen as inconvenience for minimal staffing..

The hotel itself is located centrally and we were able to park right outside which we were thankful for. The receptionist was kind but it just felt that there weren't enough people working at this large facility. The room was ok, very basic. Met out needs for the evening but nothing I would book for a longer stay. The bathroom was a bit odd with the shower opening being towards the sink. The breakfast was ok.

Good points: large rooms, plenty of storage, air conditioning, quiet despite the fact it's next to the station, tea and coffee making facilities and a fridge. Bad points: no milk, very unreliable WiFi, restaurant closed Saturday and Sunday, bar closed permanently, serving staff clearly rushed off their feet and very slow service. Unexciting menu, but great burger and fries. Considering the price and the four star rating, we expected better.

The hotel well located I m a gold member but because I was in a group they were reluctant to give me my complimentary drink. Service poor .bar closed we were a group so had to sit in reception..under staff?????why. Very poor for novotel...