Customer review rating 4.1/5 743 reviews
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Located right on the seafront with view of the Terrazza Mascagni
Check-in from 15h00
Check out up to 12h00
Paying
Viale Italia 195
57127
livorno
italy
Check-in from 15h00
Check out up to 12h00
R1 : 1 VIALE ITALIA
AEROPORTO DI PISA At 18km / 11 miles - Shuttle paying
GALILEO GALILEI At 20km / 12 miles
LIVORNO CENTRO At 3km / 1 miles
LIVORNO CENTRALE At 2km / 1 miles
STAZIONE CENTRALE At 6km / 3 miles
GPS :43.533184, 10.302792
The rooms and suites at the Grand Hotel Palazzo MGallery by Sofitel take you back to a time when Livorno was an extremely popular seaside resort among European high society and traveling was a real art. Relax in unrivaled elegance after a day exploring Livorno. High ceilings, sumptuous furnishings and enchanting views are further enhanced with superb service, to ensure that you can enjoy absolute relaxation during your stay.
Number of meeting rooms: 6
Maximum size: 153 m²
Maximum capacity: 160 people
Maximum banquet capacity: 140 people
100% genuine reviews from our guests
Find out morePoor standards.
Sanjeev K. Business - 22/10/2020 Confirmed reviews ALL
The temperature in the room was at 17 to 18 deg C. The air-conditioning was not operational. This was reported due to local regulations. A portable heater should have been provided. My room reservation was with breakfast. Due to dietary restrictions a egg white scrambled egg was requested. The hotel charged me an additional Euro 9.00 for this egg. The water in the tap was red for a period of 5 minutes. This may be due to rust formation in the pipelines.
Disappointing
Daniel M. Couples - 13/10/2020 Confirmed reviews ALL
Disappointing. 3 stars rather than 5.
Overall mediocre experience
E Couples - 12/10/2020 Confirmed reviews ALL
Bit dissatisfied with the room we were given, small window to the ocean, photo’s on website are clearly photoshopped. Overall cleanliness of the room was bad, mold in the showers (changing the seals is not a big job and can be done relatively quickly) the tap was greasy(?) and so we had to clean it ourselves before using it. The breakfast was also very badly done. Nowhere in Italy have we been served such horrible coffee, which came long after our breakfast had been eaten. The buffet is nice and extensive, however people just crowded to it and didnt really stand in a line and wait to be served. Also, with a dining room with I would guess at least 100 people I would hope that more than one person would be serving. The location and service otherwise is very good though. Through a misunderstanding we had 2 seperate beds in our room at first, but by the time we came back in the evening this had been corrected to 1 double bed, fantastic! The location of your hotel on the beachfront was also good, although it was a pretty long walk to the centre of Livorno. Overall the hotel could have been better in a lot of small ways that are not so hard to fix. I think if these points are fixed, the hotel would indeed be a 5 star experience. Now, however, I wiuld not recommend this hotel at this price point.
Lovely hotel
Anonymous Couples - 05/10/2020 Confirmed reviews ALL
excellent parking facilites, beautiful building, very comfortable bedroom with excellent bathroom. would have rated our stay as a 10, but let down by the restaurant. We would stay at the hotel again, but would eat elsewhere.
Perfect stay ..
Marvin Families - 26/09/2020 Confirmed reviews ALL
We habe been 5 nights in the Palazzo, and we have had a fantastic stay. Very friendly staff.
Our most recent 20 reviews
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