ibis Brussels Groot Bijgaarden 3 stars

Customer review rating (ALL Rating) 4.3/5 124 reviews

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Description

Hotel extras

  • The hotel has a brand new design, based on the latest standards of Ibis.

  • Brussels Airport is only half an hour drive.

  • The hotel is a stone's throw from Heizel Business Park.

  • Easily accesible because of the proximimity to the E40

  • ALL Loyalty Program, Free WIFI and parking

Our accommodation(s)

Room

Superior Room - 1 double bed

  • 2 persons
  • 18 / 193 sq ft
  • Bedding 1 x Double bed(s) and 2 x Single bed(s)

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Hotel location

ibis Brussels Groot Bijgaarden

E40 RICHTING GENT
1702 GROOT BIJGAARDEN
Belgium

GPS:50.88195, 4.25433

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  124 reviews

Great location, classy Ibis, warm welcome

Customer review rating 4.5/5

Lydie M. Families - Confirmed reviews ALL

I only stayed for a night but was well received, it's a high quality Ibis hotel and it's very quiet even though it's located near the highway. A great experience.

Dear LYDIE M., We very much appreciate your comments regarding your stay at the ibis Brussels Groot Bijgaarden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

New hotel, nice staff, very quiet and convenient.

Customer review rating 5.0/5

Jean L. D. Business - Confirmed reviews ALL

I love this hotel. The location is ideal as you don't waste time entering the city and it's brand new so excellent staff, great beds, very clean and quiet. This is how a hotel experience should be.

Dear Jean Luc D., We very much appreciate your comments regarding your stay at the ibis Brussels Groot Bijgaarden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Everything was excellent, but I still wait for the receipt

Customer review rating 3.0/5

Dietrich V. Business - Confirmed reviews ALL

Hi Jana, the stay was great. Perfect. It was a 10!!! But the concierge said to me that she will send the receipt to me. I still didn't get it. Please send it me: di… Thanx for sending me the bill. Take care Dietrich

Dear Dietrich V., Thank you for taking the time to tell us about your experience at ibis Brussels Groot-Bijgaarden. I am sorry that the concierge didn't sent you the invoice yet. Please allow me to express my sincerest apologies. I will inform them and make sure you will receive it. Furthermore I am happy to hear you have had a wonderful stay with us. Sincerely, Jana

Modern, clean, classy, but very poor breakfast.

Customer review rating 4.0/5

Brian Business - Confirmed reviews ALL

Was so impressed with how clean and how modern the hotel was. The room looked brand new and was very welcoming. My only criticisms were that the shower flooded the bathroom floor (despite the door being closed properly), the double bed was just 2 single beds pushed together, and the only coffee provided in the room was decaffeinated. Apart from those minor issues, the room was excellent. The breakfast was very poor with most things having run out. I had yogurt, a croissant and a piece of bread, but there was nothing else to choose from.

Dear BRIAN O., Thank you for taking the time to tell us about your experience at the ibis Brussels Groot Bijgaarden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Convenient

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Room was nice although interlocking doors were both open on arrival in my room, I had to ask the receptionist to lock these. Room appeared to be a disability room, as I only stayed for less than 8 hours this was okay. I would have preferred a none disability room.

Dear IAN T., We very much appreciate your comments regarding your stay at the ibis Brussels Groot Bijgaarden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 78 reviews 7.9/10 Location
  • 102 reviews 7.4/10 Room
  • 75 reviews 8.9/10 Service
  • 50 reviews 8.8/10 Cleanliness
  • 50 reviews 6.1/10 Breakfast
  • 45 reviews 10/10 Vibe
  • 15 reviews 8.8/10 Amenities
  • 11 reviews 1.9/10 Food

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