Avista Grande Phuket Karon - MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 2,513 reviews

ALLSAFE approved hotel

Avista Grande Phuket Karon - MGallery
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+ 22 Services

Hotel extras

  • "Indulge in a unique drink experience with MyGlass package"

  • "Fun activities & kids meals with MyKids package"

  • "Expansive free-form swimming pool"

  • "Prime location, close to Karon beach, Kata shopping centre"

  • "5-star hotel reviving Phuket's Sino Portuguese heritage"

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Avista Grande Phuket Karon - MGallery

38 Soi Luang Phor Chuan Soi 1
Karon District
Amphur Muang
83100 phuket
thailand

Fax: (+66)076302661

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHUKET INTL APT At 44km / 27.34 miles - Shuttle paying

GPS:7.831347, 98.296693

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Luxuriate in bright, modern spaces that soothe the senses with light-colored wood and flowing Sino-Portuguese patterns. Nods to Phuket's mining heritage, like tin lamps, mix with rich European furnishings. Look out over a placid pool, green mountains or a turquoise sea for equally impressive views.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 250

  • Maximum capacity: 200 people

Find out more

Our guest reviews for
Avista Grande Phuket Karon - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,513 reviews

TripAdvisor Rating 5.0/5

1,401 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Amazing stay

Customer review rating 5.0/5

Ivan Families - 28/11/2021 Confirmed reviews ALL

Everything was great, from arrival till check out. Especially would like to highlight breakfast, delicious pastries and wide selection of food. All my family fall in love with their croissants, last day was with coconut, the taste just unbelievable. Good job culinary team!

Dear Ivan K., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

So beautiful

Customer review rating 5.0/5

Jean K. Friends - 28/11/2021 Confirmed reviews ALL

Loved our swim out room. Had such an amazing experience.

Dear Marie K. Jean, Thank you for the excellent comment of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yogi Rana Hotel Manager

rxcellent

Customer review rating 5.0/5

Graeme L. Couples - 27/11/2021 Confirmed reviews ALL

the staff were fantastic

Dear Graeme L., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Yogi Rana

Nice and clean hotel with a giant pool

Customer review rating 4.5/5

Boonyasit M. Couples - 24/11/2021 Confirmed reviews ALL

I stayed at Avista Karon for two nights. It was a wonderful stay. Nice hotel, big room, well furnished, super clean and very fantastic giant pool. Karon beach is just a 5-minute walk from the hotel.

Dear Boonyasit M., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Comfortable stay

Customer review rating 4.0/5

Tushar U. Couples - 24/11/2021 Confirmed reviews ALL

Nice room with view Nice design Good buffet Friendly staff Overall nice stay

Dear Tushar Krishnarao U., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Yogi Rana Hotel Manager

Great place

Customer review rating 5.0/5

Zach C. Solo - 22/11/2021 Confirmed reviews ALL

The crew are very good and helpful.the facility is new,clean and well maintained.

Dear Zach C., Thank you for the positive review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yogi Rana Hotel Manager

Service was excellent

Customer review rating 5.0/5

Raman K. Business - 22/11/2021 Confirmed reviews ALL

The cuisine (breakfast, dinner and Sunday Indian brunch) was excellent. Cleanliness was up to standard. I would check into this hotel during my next visit to Pukhet.

Dear Raman K., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yogi Rana Hotel Manager

Very good stay the team is amazing

Customer review rating 5.0/5

Patricia Families - 22/11/2021 Confirmed reviews ALL

We really enjoyed the experience and the team members were excellent. The spa was so fantastic .

Dear Patricia A., Thank you for taking the time to share your excellent feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yogi Rana Hotel Manager

Spotlessly clean and nice staffs.

Customer review rating 5.0/5

Nancy Couples - 20/11/2021 Confirmed reviews ALL

I like the room and every where is so clean. This hotel is make my stay in phuket completed. Happy in overall. Staffs are nice especially bar staff.

Dear Petcharat C., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Excellent stay!

Customer review rating 5.0/5

Cassandra Couples - 20/11/2021 Confirmed reviews ALL

My husband and I came to the hotel as part of the Phuket sandbox programme and we were positively surprised! The hotel is better than what we expected. Modern, new, elegant details all over the hotel. Breakfast was excellent! I usually don't like hotel breakfasts and this is the only one that I can approve xD. The pastries are delicious, and you have lots of options to choose from. The staff is very acommodating and service is superb! The hotel is even better in person than in the pictures! Thank you once again for making our stay wonderful!

Dear Cassandra C., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Yogi Rana Hotel Manager

Bad view from my room

Customer review rating 1.0/5

B Families - 19/11/2021 Confirmed reviews ALL

Bad view from my balcony. Waste my time to stay here.

Dear Pornprom T., Thank you for taking the time to tell us about your experience at the Avista Grande Phuket Karon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly if you wish to discuss this matter in further details. Sincerely, Yogi Rana Hotel Manager

Quiet place and comfy

Customer review rating 4.0/5

Bm Friends - 19/11/2021 Confirmed reviews ALL

The location is good just right next to beach ( across the road) quiet and comfortable for resting time. Good stayed with comfort bed with huge bathroom. Few things that make our stay wasn’t smooth are breakfast and travel together condition. We can’t use them for in room dining and the breakfast for those 2 days were unpleasant. First morning, we were left alone and don’t know where to order coffee and no one at egg station. Waitress served the coffee and ran back to another side so fast, can’t even ask for anything (we were 3 tables at the time) the scramble egg was like Thai fried egg ( no tastes at all) the second day was similar. We order at poached egg and omelette while after 5 mins later the another customer ordered boiled eggs and scrambled. Before mentioned no taste again, our orders served after those guys. Again we were left alone in the middle of breakfast, no one to ask or at least correct it before we left. The great thing that we have a good room. So, we’ve just forget it and order outside food to enjoy in our room. The reception who checked us in he is so kind and nice (sorry, I can’t remember his name) The housekeeper name Choke and Ying are very helpful. Thanks to them that make our stay enjoyable. Moreover, at the departure time, the guy kept talking busy with staff and again left us standing till they finished talking ( I guess you all are busy working) I thought that I can spoke to reception on checkout time unfortunately he was so busy with his colleagues. By the way, whoever responded the hotel page for us was so great, helpful and quick responsive.

Dear Boontarika M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Yogi Rana Hotel Manager

Wonderful

Customer review rating 5.0/5

Nhi N. Couples - 15/11/2021 Confirmed reviews ALL

The hotel is very beautiful and luxurious, clean. The staffs is very friendly, enthusiastic. They are good trained, according to the standard of 5 stars. Mr RAJU KARKI food and Beverage manager is very helpful and friendly. I appreciate the way he did. And the woman name is Apple.They are all professional. I will definitely come back. Thanks so much your Team. Maked my vacations is going perfect.

Dear Truong Ngoc Nhi N., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Yogi Rana Hotel Manager

Cold showers and bad omelettes

Customer review rating 3.0/5

I D. P. M. N. C. O. T. A. A. C. S. T. Y. M. A. T. I. W. H. T. T. B. Solo - 14/11/2021 Confirmed reviews ALL

Shower was cold. Food was average to at times poor. Spaghetti was too salty to eat. No bacon at breakfast. Small range of Thai food available for breakfast. Omelette was disgusting, one would expect a crisp Thai style omelette when in Thailand. Lighting system in the room was awkward. Coffee was consistently served cold. Management of restaurant needs a review. Should not be cold showers in any hotel never mind a 4star. Staff friendly, professional and helpful.

Dear Pol M., Thank you for taking the time to tell us about your experience at the Avista Grande Phuket Karon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yogi Rana Hotel Manager

Exceptional stay

Customer review rating 5.0/5

Miriam Couples - 12/11/2021 Confirmed reviews ALL

The best hotel I've been to so far. You'll find all the things that you need there and everything is high-end. Amazing, friendly and helpful staff who speak English very well. Comfortable beds, beautiful and well-maintained rooms, spotlessly clean hotel, nice pool (also clean), Wi-Fi works perfectly, the rooms are well equipped. If you want to work in peace, there is a library room which is great for that. There is also a professional SPA salon with massages and a great rooftop bar! The food was also good, too pricy though. There is nothing bad I can say about this hotel and our 2 weeks stay. They literally go the extra mile to make your stay so good! :) Thank you so much!

Dear Miriam P., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Beautiful hotel

Customer review rating 4.0/5

Potchara P. Solo - 11/11/2021 Confirmed reviews ALL

Overall is good but need to improve for newness of the room and a bit service mind of officer

Dear Potchara P., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive feedback. I will share your comments with our team. It is feedback like this that we learn from and use to improve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Beautiful vacation

TripAdvisor rating 5.0/5

gianfrancog493 04/11/2021 TripAdvisor review

Beautiful and still new hotel near the sea,comfortable rooms in a truly relaxing environment ... The staff always polite and helpful.The breakfast is excellent as well as the restaurant and all other hotel services.I thank all the staff for the attention they have given me during my stay ..... Special thanks to Miss Annie and the food and beverage manager Mr. Raju Karki

Dear Gianfrancog493, Greetings from Avista Grande Phuket Karon MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experience. We were absolutely delighted to hear that you have a pleasant stay with us and pleased to learn that the effort of our team members play such a positive role and be assure that I shall pass along your feedback to the team especially K.Raju and K.Annie. Thank you once again to left such a positive impression. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Yogi Rana Hotel Manager

Nice hotel due to Good deal but not for the full price

TripAdvisor rating 3.0/5

BernNor Family - 19/04/2021 TripAdvisor review

The hotel has a good deal now. That why we choose. It’s okay hotel but too small if you bring a car. Car park is very limited and difficult to park, so it is okay if you don’t bring car. The room is okay but nothing wow, lower average than other M gallery. It need to be degrade. Elevator is unbelievable super small, 2adult can be fit. Not a family hotel at all

Dear BernNor Thank you for taking the time to tell us about your experience at the Avista Grande Phuket Karon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alain Ruffier Hotel Manager

Beautiful room and great sea view

TripAdvisor rating 4.0/5

mimimint19 Family - 31/03/2021 TripAdvisor review

The room is spacious with beautiful decoration. The main swimming pool is beautiful. The facilities are great except the elevator which are tiny. The breakfast buffet was very good especially the bread/puff station. The service overall is not memorable but acceptable. I could feel like some of the staff is not well trained. Most of the staff is helpful and professional al. Mr. Kong is the most helpful and friendliest amongst the staff.

Dear mimimint19 We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain Ruffier Hotel Manager

Wonderful hotel!

TripAdvisor rating 5.0/5

PierreMahy 22/11/2020 TripAdvisor review

Everything in this hotel was to our satisfaction. Nice rooms, attentive and welcoming staff, perfect breakfast buffet, ideal location for families (Karon beach is quiet - though it was very very quiet this time and a bit depressing to see all shops closed due to COVID restrictions). Located 200 meters from the beach and several restaurants close by (when they are open of course). A special mention to the hotel manager who provided us with great suggestions for restaurants, sigh-seeing and other things around the island. Many hotel managers could take a lesson from him. He really takes care of his customers.

Dear PierreMahy Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team, thank you for your recent stay with us and for sharing the very positive experience. We were happy to hear that you have a comfortable stay with us and It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our teams as we strive to continuously improve the quality of our services. Thank you once again for your kind feedback. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager

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