Avista Grande Phuket Karon - MGallery 5 stars

Customer review rating 4.6/5 2,114 reviews

#ALLSAFE Accor

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Avista Grande Phuket Karon - MGallery
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Room 1

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Children's age

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Hotel extras

  • "Indulge in a unique drink experience with MyGlass package"

  • "Fun activities & kids meals with MyKids package"

  • "Expansive free-form swimming pool"

  • "Prime location, close to Karon beach, Kata shopping centre"

  • "5-star hotel reviving Phuket's Sino Portuguese heritage"

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • PHUKET INTL APTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Avista Grande Phuket Karon - MGallery

38 Soi Luang Phor Chuan Soi 1
Karon District
Amphur Muang
83100
phuket
thailand

Tel: +66076302660

Fax: (+66)076302661

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHUKET INTL APT At 44km / 27.34 miles - Shuttle paying

GPS :7.831347, 98.296693

Our accommodation(s)

Luxuriate in bright, modern spaces that soothe the senses with light-colored wood and flowing Sino-Portuguese patterns. Nods to Phuket's mining heritage, like tin lamps, mix with rich European furnishings. Look out over a placid pool, green mountains or a turquoise sea for equally impressive views.

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 5
  • Area: From 53 / 570 sq ft
  • Views: Mountain view, Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Superior Family room, 2 double beds

  • Max. number of persons: 5
  • Area: From 53 / 570 sq ft
  • Views: Garden View, Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Deluxe Sea view 1 King bed

  • Max. number of persons: 5
  • Area: From 53 / 570 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Deluxe Family room, Sea View, 2 double beds

  • Max. number of persons: 5
  • Area: From 53 / 570 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)
Rooms

Our restaurants and bars

PORTOSINO RESTAURANT

Type of cuisine: International

The restaurant serves Chinese and Portuguese cuisine from the Tin Mining Era in 20th century Phuket.

Lunch

11:00 - 16:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Dim Sun

Non contractual photo

Sit back and admire the sunset with a signature cocktail on our rooftop bar in a cosy atmosphere, offering a splendid view of the Andaman Sea.

LIDO POOL BAR

Non contractual photo

The pool bar features signature cocktails such as Caipirinhas in various creative forms and iterations. The bar also serves a different array of Chinese, Thai and Portuguese inspired tapas.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 250

  • Maximum capacity: 200 people

Find out more

Our guest reviews for
Avista Grande Phuket Karon - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,114 reviews

tripadvisor

TripAdvisor Rating 5.0/5

1,263 reviews

Cost saving "5-star luxury hotel" with incomplete benefits

Customer review rating 4.6/5

S. P. Couples - 26/11/2020 Confirmed reviews ALL

Everything felt like have been trimmed. 2 water bottles a day with no minibar (as stated COVID-19 measures but soft drinks are included in our room promotion), 3-star hotel bathroom amenities (with a note to call the reception for more), poor TV signal and selections with annoyingly loud "Accor channel" turned on every time we put in the key card (I have to unplug the TV), and lastly no stated "curated departure gift" was given. Covid-19 measures were not strictly enforced. We have not been check for temperature or given alcohol gel both check-in time and entering the breakfast buffet area. Also, this hotel is not motorcycle friendly. Even though this is the most fun way to explore Phuket, there was no proper parking space for us. I have to park it beside security guard's bike in a narrow space in front of elevator. The security guards also treated us as cheap tourists, not welcoming and helpful like guests in a car. I had to find that narrow space myself. Similar to most hotel staffs that treated us like "not picky teenagers" even though we are turning 30s. Discrimination was apparent. I am totally understand this is a hardship for Phuket hotels to stay profitable and our room price was far below this hotel's normal rate, but this hotel offered me below our modest expectations. We have been to a 4-star resort lately, also in COVID-19 period, and they treated us much better. Overall this hotel is worth the promotional offer, but not a memorable stay.

Wonderful and very impression and all staffs are high willingness service and friendliness, location

Customer review rating 4.6/5

Sn Friends - 25/11/2020 Confirmed reviews ALL

Wonderful and very impression and all staffs are high willingness service and friendliness All staffs warmth welcome and high willingness to helping and services I’m appreciate and very impressive when I first came to the hotel .The bed and pillows are very comfortable and good quality . The room , toilet are big and extremely spacious and very good amenities .All facilities in room and hotel are mostly nice and neat .Welcome during ,morning food , lunch and room service are perfect quality and reasonable price .Location ,cleanliness,staff friendliness,pool , gym ,spa facilities excellent .everything about our stay was wonderful

Good service

Customer review rating 4.6/5

Sk Couples - 24/11/2020 Confirmed reviews ALL

Place is nice to be rest in vacation.

Good stay

Customer review rating 4.6/5

Jinatcha M. Families - 24/11/2020 Confirmed reviews ALL

The staff were very approachable and helpful. The breakfast was good. The room was very good with comfortable furniture and the bed was comfortable too. The best hotel I’ve ever been privileged enough to stay at. Everything was great at here.

Satisfy staying.

Customer review rating 4.6/5

Parichaya S. Couples - 23/11/2020 Confirmed reviews ALL

Spend 2 nights with satisfied, except loud noise from upper floor. We also found wet floor and water droplets at the ceiling in front of refrigerator in our room all the time (even during air-con). Other is fine.

Wonderful hotel!

TripAdvisor rating 5.0/5

PierreMahy 22/11/2020 TripAdvisor review

Everything in this hotel was to our satisfaction. Nice rooms, attentive and welcoming staff, perfect breakfast buffet, ideal location for families (Karon beach is quiet - though it was very very quiet this time and a bit depressing to see all shops closed due to COVID restrictions). Located 200 meters from the beach and several restaurants close by (when they are open of course). A special mention to the hotel manager who provided us with great suggestions for restaurants, sigh-seeing and other things around the island. Many hotel managers could take a lesson from him. He really takes care of his customers.

Dear PierreMahy Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team, thank you for your recent stay with us and for sharing the very positive experience. We were happy to hear that you have a comfortable stay with us and It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our teams as we strive to continuously improve the quality of our services. Thank you once again for your kind feedback. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager

Good stay

Customer review rating 4.6/5

Kanuengnij L. Families - 21/11/2020 Confirmed reviews ALL

Warm welcome from your staff especially at restaurant , they have service mind and take care as much as they can. Excellent room; size, clean, and comfortable. Breakfast and dinner are good!

The swimming pool is very cool.

Customer review rating 4.6/5

Supansa Families - 21/11/2020 Confirmed reviews ALL

I am very impressed with this hotel because the rooms are classy, ​​beautiful, have a bathtub, beautiful design, and a very nice bathroom with two sinks. The pool is big, very nice. There is a water bar at the swimming pool, so you can enjoy drinking while playing in the water. Requesting complaints about staff at the check-in counter for late service.

Very nice hotel, nice staff

Customer review rating 4.6/5

Panicha L. Families - 21/11/2020 Confirmed reviews ALL

Me and my family had a very great stay at Avista Grande karon hotel. All of tge staffs are servicedmind and helpful. The hotel and the rooms are look great, also I love the fantastic pool. Avista grande is a great choice to stay in Phuket for a good trip!!

Great Service, Cozy Warm place and Nice located

Customer review rating 4.6/5

Artit S. S. Couples - 21/11/2020 Confirmed reviews ALL

Really enjoy. looking forward to stay there again. Good for a couple and family.

Good stay

Customer review rating 4.6/5

Maisirin Couples - 19/11/2020 Confirmed reviews ALL

Like a lot of accommodation, beautiful rooms, good atmosphere

Nice and clean

Customer review rating 4.6/5

Phimonphun M. Friends - 16/11/2020 Confirmed reviews ALL

Accommodation was good I have room connected with pool awesome, breakfast is great. recommend for your relax day.

Dear Phimonphun m., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain Ruffier Hotel Manager

Good stay, friendly and helpful staff.

Customer review rating 4.6/5

Tor Couples - 16/11/2020 Confirmed reviews ALL

Wonderful time there, we had upgraded to have pool access room, thanks K. Vacsh (sorry if wrong spelling) for everything. We will return to Avista Grande Karon for sure soon.

Dear Nithirat C., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Alain Ruffier Hotel Manager

Good location and service.

Customer review rating 4.6/5

Supansa Friends - 15/11/2020 Confirmed reviews ALL

Good location and service in Phuket. Foods are very delicious.

Dear Supansa R. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alain Ruffier Hotel Manager

Magnifique stay

Customer review rating 4.6/5

Anonymous Friends - 12/11/2020 Confirmed reviews ALL

Great room, nice view and clean. Thanks a million to K. Tony and his team. Also Indian staff who worked at the bar who was very helpful.

Dear Sirisupa C., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Alain Ruffier Hotel Manager

Great hotel

Customer review rating 4.6/5

Kanokwan H. Solo - 08/11/2020 Confirmed reviews ALL

Good location and service.

Dear Kanokwan H. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alain Ruffier Hotel Manager

Service at your restaurant in excellent. since provide gluten free for my kid.

Customer review rating 4.6/5

Prew W. Families - 04/11/2020 Confirmed reviews ALL

First impression was very bad for my family since when I drove a car to your hotel no anyone to welcome. We had to take the bag from the car and transported to the reception by ourselves. In that time i saw two guys at reception but they didn't help me and no word to say "welcome". I wonder because I think this hotel is a global brand and get high score from reviewer. Overall satisfaction at reception make me down. But service at restaurant (Breakfast) was very appreciated. I requested gluten free for my kid. You provided a bread and did special dished for us. And the taste was very good.

Dear Chartjarern B., Thank you for taking the time to tell us about your experience at the Avista Grande Phuket Karon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your comment about our service, i passed your message to Front office team to more train to staff and make sure it will not happen again. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alain Ruffier Hotel Manager

Good stay:)

Customer review rating 4.6/5

Narongchan Friends - 03/11/2020 Confirmed reviews ALL

The hotel itself and the overall service is good but the Karon beach, the beach road and all the area is very dirty. All the local shops are closed because of COVID19. It seems like the deserted city after Tsunami. I have shared the good story through my Facebook and invite all the friends to visit Phuket and your hotel to support the local economy. One thing regarding the hotel facility is the shampoo, conditioner, lotion and shower cream, there is no sign to specify what are they. The entrance of the hotel are quite dark, I had a small accident but we have got the good support from hotel staff in this incident. I trust that the hotel management team will solve this shortly for the guests safety.

Dear Narongchan B. Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team, thank you for your recent stay with us and for sharing your review. We were delighted to hear that you enjoy your stay with us and thank you for your comments about the hotel amenities bottle and hotel signage. I have passed your comment to our team to improve it. Thank you once again for your feedback which gives us opportunity to improve our services. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager

Excellent service and great vibes

Customer review rating 4.6/5

Cookaholic Solo - 03/11/2020 Confirmed reviews ALL

I stayed 4 nights at hotel.Room is clean and very cozy.The hotel atmosphere is very unique and nice.The staffs very friendly and helpful.Would love to go back to recharge myself again.Highly recommend!!!

Dear Ekasit A., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain Ruffier Hotel Manager

Nice hotel, terrible food

Customer review rating 4.6/5

K C. Couples - 03/11/2020 Confirmed reviews ALL

The decor was lovely, as was the big pool and swim up bar. The food was generally quite bad, the breakfast was not 5 star. We would order something then they would call back and say they didn't have or they would run out or not have some items on the menu at all.

Dear Kara G., Thank you for taking the time to tell us about your experience at the Avista Grande Phuket Karon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alain Ruffier Hotel Manager

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