The crew are very good and helpful.the facility is new,clean and well maintained.

The cuisine (breakfast, dinner and Sunday Indian brunch) was excellent. Cleanliness was up to standard. I would check into this hotel during my next visit to Pukhet.

We really enjoyed the experience and the team members were excellent. The spa was so fantastic .

I like the room and every where is so clean. This hotel is make my stay in phuket completed. Happy in overall. Staffs are nice especially bar staff.

My husband and I came to the hotel as part of the Phuket sandbox programme and we were positively surprised! The hotel is better than what we expected. Modern, new, elegant details all over the hotel. Breakfast was excellent! I usually don't like hotel breakfasts and this is the only one that I can approve xD. The pastries are delicious, and you have lots of options to choose from. The staff is very acommodating and service is superb! The hotel is even better in person than in the pictures! Thank you once again for making our stay wonderful!

Bad view from my balcony. Waste my time to stay here.

The location is good just right next to beach ( across the road) quiet and comfortable for resting time. Good stayed with comfort bed with huge bathroom. Few things that make our stay wasn’t smooth are breakfast and travel together condition. We can’t use them for in room dining and the breakfast for those 2 days were unpleasant. First morning, we were left alone and don’t know where to order coffee and no one at egg station. Waitress served the coffee and ran back to another side so fast, can’t even ask for anything (we were 3 tables at the time) the scramble egg was like Thai fried egg ( no tastes at all) the second day was similar. We order at poached egg and omelette while after 5 mins later the another customer ordered boiled eggs and scrambled. Before mentioned no taste again, our orders served after those guys. Again we were left alone in the middle of breakfast, no one to ask or at least correct it before we left. The great thing that we have a good room. So, we’ve just forget it and order outside food to enjoy in our room. The reception who checked us in he is so kind and nice (sorry, I can’t remember his name) The housekeeper name Choke and Ying are very helpful. Thanks to them that make our stay enjoyable. Moreover, at the departure time, the guy kept talking busy with staff and again left us standing till they finished talking ( I guess you all are busy working) I thought that I can spoke to reception on checkout time unfortunately he was so busy with his colleagues. By the way, whoever responded the hotel page for us was so great, helpful and quick responsive.

The hotel is very beautiful and luxurious, clean. The staffs is very friendly, enthusiastic. They are good trained, according to the standard of 5 stars. Mr RAJU KARKI food and Beverage manager is very helpful and friendly. I appreciate the way he did. And the woman name is Apple.They are all professional. I will definitely come back. Thanks so much your Team. Maked my vacations is going perfect.

Shower was cold. Food was average to at times poor. Spaghetti was too salty to eat. No bacon at breakfast. Small range of Thai food available for breakfast. Omelette was disgusting, one would expect a crisp Thai style omelette when in Thailand. Lighting system in the room was awkward. Coffee was consistently served cold. Management of restaurant needs a review. Should not be cold showers in any hotel never mind a 4star. Staff friendly, professional and helpful.

The best hotel I've been to so far. You'll find all the things that you need there and everything is high-end. Amazing, friendly and helpful staff who speak English very well. Comfortable beds, beautiful and well-maintained rooms, spotlessly clean hotel, nice pool (also clean), Wi-Fi works perfectly, the rooms are well equipped. If you want to work in peace, there is a library room which is great for that. There is also a professional SPA salon with massages and a great rooftop bar! The food was also good, too pricy though. There is nothing bad I can say about this hotel and our 2 weeks stay. They literally go the extra mile to make your stay so good! :) Thank you so much!

Overall is good but need to improve for newness of the room and a bit service mind of officer

Beautiful and still new hotel near the sea,comfortable rooms in a truly relaxing environment ... The staff always polite and helpful.The breakfast is excellent as well as the restaurant and all other hotel services.I thank all the staff for the attention they have given me during my stay ..... Special thanks to Miss Annie and the food and beverage manager Mr. Raju Karki

The hotel has a good deal now. That why we choose. It’s okay hotel but too small if you bring a car. Car park is very limited and difficult to park, so it is okay if you don’t bring car. The room is okay but nothing wow, lower average than other M gallery. It need to be degrade. Elevator is unbelievable super small, 2adult can be fit. Not a family hotel at all

The room is spacious with beautiful decoration. The main swimming pool is beautiful. The facilities are great except the elevator which are tiny. The breakfast buffet was very good especially the bread/puff station. The service overall is not memorable but acceptable. I could feel like some of the staff is not well trained. Most of the staff is helpful and professional al. Mr. Kong is the most helpful and friendliest amongst the staff.

Everything in this hotel was to our satisfaction. Nice rooms, attentive and welcoming staff, perfect breakfast buffet, ideal location for families (Karon beach is quiet - though it was very very quiet this time and a bit depressing to see all shops closed due to COVID restrictions). Located 200 meters from the beach and several restaurants close by (when they are open of course). A special mention to the hotel manager who provided us with great suggestions for restaurants, sigh-seeing and other things around the island. Many hotel managers could take a lesson from him. He really takes care of his customers.