Novotel Darwin Airport 4 stars

Customer review rating (ALL Rating) 3.9/5 457 reviews

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ALLSAFE approved hotel

Hotel extras

  • 250 metres from Darwin International Airport, 24 hour airport shuttle service

  • 131 stylish rooms suitable for business and leisure travellers

  • Fitness - lap pool and 24 hour access to Hotel Gym

  • 5 meeting rooms with contemporary decor and natural light

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Darwin Airport

2 Sir Norman Brearly Drive

GPS:-12.407074, 130.880038

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Novotel Poolside Restaurant

Newly refurbished Novotel Poolside Restaurant! Tropical ambiance, delectable all-day menu. Dine poolside/takeaway, extensive options. À la Carte Breakfast & diverse all-day menu. Quench your thirst at Novotel Poolside bar, served by friendly staff!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  457 reviews

TripAdvisor Rating  3.5/5  492 reviews

well located and good stay

Customer review rating 5.0/5

Tobin J. Families - Confirmed reviews ALL

friendly staff.

Comfortable and close to airport

Customer review rating 4.0/5

Michael Business - Confirmed reviews ALL

Mixed bag- reception was good. Food was good for dinner and breakfast was fine. Service staff varied- one was nowhere near as good as the the others ( handyman badge on) needed more customer skills training.

decent location, but let down by service

Customer review rating 2.0/5

Andrew Business - Confirmed reviews ALL

Waited 30 minutes for the shuttle - would have walked but had 3 bags. Shuttle bus is an absolute mess and should be replaced. Calls to reception went unanswered, on arrival not surprising why - only one staff member at the front desk. Took another 10 minutes to check in, meanwhile dripping in sweat. Then given a roomservice menu, only to call the roomservice number and be rudely told "we dont do roomservice". Rooms may be decent for a regional standard but need refreshing. No air conditioning in hallways.

Dear Andrew R., Thank you for choosing to stay at Novotel Darwin Airport, and for taking the time to provide us with your valuable feedback. We sincerely apologize for the inconvenience you experienced during your recent visit, and we appreciate your honest input. It's disheartening to learn about the challenges you faced with our shuttle service, and we sincerely apologize for any delays and inconvenience caused. Your comments about the condition of the shuttle bus have been duly noted, and we will address this matter promptly to ensure a more seamless experience for our guests. Additionally, we apologize for the lapse in communication regarding room service. This is certainly not the level of service we aim to provide, and we will be conducting a thorough review to ensure such issues are rectified moving forward. We also appreciate your observations about the condition of our rooms and the need for refreshing. Please be assured that we take all guest feedback seriously, and your comments will be shared with our management team for consideration in our ongoing improvement efforts. Once again, we sincerely apologize for any inconvenience caused during your stay. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide you with the exceptional service and experience you deserve. Best Regards, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport

Perfectly located, very convinient for quick transit

Customer review rating 5.0/5

Joanna T. Families - Confirmed reviews ALL

Fabulous experience, very comfortable family stay

Dear Joanna T., We sincerely appreciate your positive feedback regarding your recent stay at Novotel Darwin Airport. It's wonderful to hear that you found our location perfectly convenient for a quick transit, and we are thrilled that you had a fabulous and comfortable family stay. Ensuring our guests' satisfaction is our top priority, and your feedback serves as encouragement for our team. Thank you for choosing Novotel Darwin Airport. We look forward to the opportunity to welcome you and your family back for another enjoyable experience. Warm regards, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport

Good stay

Customer review rating 5.0/5

Peter.k Solo - Confirmed reviews ALL

Friendly, helpful staff

Dear Peter K., Thank you for taking the time to share your experience with us. We appreciate your positive feedback and are delighted to hear that you had a good stay with us. Our team is committed to providing friendly and helpful service to ensure our guests have a comfortable and enjoyable experience. It's always rewarding to receive acknowledgment for our efforts. We look forward to welcoming you back on your future visits. Best regards, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport

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Other web-users rate our hotel

  • 337 reviews 9.2/10 Location
  • 436 reviews 6.3/10 Room
  • 384 reviews 7.4/10 Service
  • 187 reviews 5.8/10 Cleanliness
  • 133 reviews 4.9/10 Amenities
  • 109 reviews 5.2/10 Value
  • 75 reviews 3.6/10 Vibe
  • 68 reviews 6.5/10 Breakfast

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