Mercure Miri City Centre 4 stars

Name: Mercure Miri City Centre - ALL
Address: LOT 2368 BLOCK 9, MCLD, JALAN MERBAU, Miri, Sarawak, 98000, Malaysia
Telephone: +601548773888
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 398 reviews

Best price
guarantee

21 21 photos

20 20 photos

LOT 2368 BLOCK 9, MCLD, JALAN MERBAU, 98000 Miri, Sarawak, Malaysia

See rates

Mercure Miri City Centre

Hotel for travellers looking for local and authentic experiences

Mercure Miri City Centre features 172 contemporary and stylish appointed rooms and suites with extensive dining options, two dedicated floors of the conference and banqueting facilities, inclusive of the hotel's social hub, Ruai Co-working Space.

Welcome to Mercure Miri City Centre where rest meets lifestyle and gastronomy. Experience locally inspired design and extensive dining options, welcoming digital nomads, corporate travellers, tourists, and food enthusiasts.

Shan RAVENDRAN, Hotel Manager

Hotel extras

First Mercure brand in Sarawak
Easy access to Miri City Center and place of interest
First full pledge hotel co-working space with 3 private executive meeting rooms
First mechanical parking in Sarawak
Bar & Restaurant at rooftop with a tranquil view

Our accommodation(s)

Room

Deluxe Room with 1 double bed

3 persons
24 m² / 258 sq ft

Bedding 1 x Double bed(s)
Views: City View

Room

Deluxe Room with 2 single bed

3 persons
24 m² / 258 sq ft

Bedding 2 x Single bed(s)
Views: City View

Room

Privilege Room with 1 Double Bed

3 persons
24 m² / 258 sq ft

Bedding 1 x Double bed(s)
Views: City View

Room

Privilege Room with 2 Single Beds

3 persons
24 m² / 258 sq ft

Bedding 2 x Single bed(s)
Views: City View

Hotel location

Mercure Miri City Centre

LOT 2368 BLOCK 9, MCLD, JALAN MERBAU
98000 Miri, Sarawak
Malaysia

GPS:4.39675, 113.98905

+60 154-877 3888

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

BELIAN

Belian is open daily for breakfast and lunch. The menu includes a diverse selection of dishes, including Asian specialties, international cuisine, local authentic and children menu.

ATOTI

Atoti serves artisan gelato, sandwiches, selections of cakes and bakeries, affogato and cold-pressed juice.

CAVAKITA

Cavakita, derived from a blend of Latin and Bahasa, translates to "Our Cave" and much like our name, we incorporate an electric mix of Latin American flavours with Asian sensibilities to bring you an exotic communal dining for any occasion.

Our guest reviews

good stay, amenities good quality

Anonymous Business - 11/28/2023 Confirmed reviews ALL

Pros and cons to be noted:- Pros: The stay was clean and satisfied. Amenities provided were in good quality. Everything was handy in the room. Famous Ming Cafe was located opposite of the hotel. Cons: Car park was charged at rate RM10 per entry and hard to find other car park at surrounding area. The room was installed with filtrated water thus no mineral water provided.

Nice and good stay

Amin A. Families - 11/28/2023 Confirmed reviews ALL

Good stay and experience

Dear HAJI MOHAMMAD AMIN H., We very much appreciate your comments regarding your stay at the Mercure Miri City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn Andrew Guest Experience Executive

Not satisfied because the Room TV were down for 2 days out of my 3nights stay - reason server down.

Joseph L. Friends - 11/28/2023 Confirmed reviews ALL

This TV service should not be even happening for a Brand Hotel like ACCOR. Also the repair not resolving this problem show that there is no back up plan or even resolution to ease your customer who stays with you. A good PR would probably provide the customers who is affected with free drink or complimentary snack etc. to show the sincere hospitality to those who spent money to stay at the hotel. Disappointed with the response and non-reaction from this hotel management. Will not recommend.

Dear JOSEPH L. KWEK CHON, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. Please know that your comments have been shared with our team, and we are actively working to address the issues you've raised. We understand the frustration caused by the TV service disruption, and we sincerely apologize for any inconvenience this may have caused. Our technical team is diligently working on a permanent resolution to ensure such issues do not recur in the future. We truly value your suggestion regarding compensatory gestures for affected guests. Rest assured, we are reviewing our policies to better handle situations like this in the future, and we appreciate your input. To express our sincere apologies, we would like to invite you to reach out to myself at sh… so that we can discuss your experience further and hopefully have the opportunity to regain your trust. Sincerely, Sherlyn Andrew Guest Experience Executive

Great ambience

Annie Families - 11/27/2023 Confirmed reviews ALL

Nicely designed hotel with a touch of Sarawak authenticity, very friendly staff , will definitely comes back.

Dear ANNIE K., We very much appreciate your comments regarding your stay at the Mercure Miri City Centre. We're thrilled to hear that you appreciated the designed hotel with a touch of Sarawak authenticity. Our team is dedicated to providing a friendly and welcoming environment. Your feedback is truly encouraging, and we look forward to the pleasure of welcoming you back for another enjoyable stay. Sincerely, Sherlyn Andrew Guest Experience Executive

Good stay

Izzati A. Families - 11/27/2023 Confirmed reviews ALL

Very friendly and Helpful environment

Dear PENGIRAN NURIZZATI P., We very much appreciate your comments regarding your stay at the Mercure Miri City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn Andrew Guest Experience Executive

Web-users rating

Other web-users rate our hotel

332 reviews 7.9/10 Location
454 reviews 6.9/10 Room
418 reviews 9/10 Service
22 reviews 9.6/10 WiFi
243 reviews 9.7/10 Vibe
227 reviews 4/10 Comfort
170 reviews 9.2/10 Breakfast
166 reviews 8.1/10 Food

Our other establishments nearby

Pullman Miri Waterfront 5 stars

Customer review rating (ALL Rating) 4.4/5 (3049 reviews)

At 447 m

See the hotel

All our hotels in Miri, Sarawak

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.