Hotel Morris Sydney - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.6/5 490 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • A brand new art deco boutique hotel in the heart of Sydney.

  • Bar Morris, an intimate wine bar with delicious Italian inspired food.

  • Funk + Wine + Dine + Chill Package is available now for March - August

  • A la carte breakfast is available daily with a great coffee.

Our accommodation(s)

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Hotel location

Hotel Morris Sydney - Handwritten Collection

412 Pitt Street, HayMarket
2000 Sydney
Australia

GPS:-33.878796, 151.207398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Bar Morris

Bar Morris is your culinary haven, open for breakfast, lunch, and dinner. Kick start your day with Industry Beans coffee. Lunch brings daily pasta or panini specials, setting the stage for a lavish Italian dinner and delicious wines & cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  490 reviews

Very noisy

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Staff were very friendly, but overall the room was not great. You can hear the water running quite loudly in neighboring rooms and you can hear the elevator run all night. Sheets seemed a bit small for the bed as they came off the first night - not something I've experienced before. There was a large stain on the carpet and a leftover ice cream stick on the floor next to the bed.

Dear Nathan, Thank you for your feedback, and we sincerely apologize for the noise disturbances and cleanliness issues you experienced during your stay. We're glad to hear that our staff were friendly, but it's disheartening to learn that your overall impression of the room fell short of expectations. We take your comments seriously and will address these issues promptly to ensure that future guests have a more enjoyable experience. Your feedback is invaluable to us, and we appreciate your honesty. We hope to have the opportunity to welcome you back for a much-improved stay in the future. If there's anything else we can do to make your next visit more comfortable, please don't hesitate to reach out. Sincerely, Lucia Ferrero Duty Manager

Average-satisfied

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Check-in took a long time when more than one customer at the same time. Cancelled breakfast as being to expensive, even though we ate there before.

Dear Steve, Thank you for your feedback. We apologize for the delay you experienced during check-in, especially when multiple customers were present. Your comments regarding the breakfast pricing have been noted, and we understand your decision to cancel it if you found it too expensive. We appreciate your honesty and will take your feedback into consideration as we continuously strive to improve our services and offerings. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more satisfactory stay. Sincerely, Lucia Ferrero Duty Manager

Tiny room next to liftshaft and almost no natural light

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The staff were lovely and I appreciated the upgrade being an accor member. However, my bed was literally about 1.5 meters from the lift doors the room was so small. I couldn't sit straight on the toilet seat as the basin was in the way. No space for a wardrobe, desk or chair, so the only place to exist is on the bed. Banging and lifts starting from 6.30am. For the price I expected more.

Great little hotel!

Customer review rating 5.0/5

Sam E. Business - Confirmed reviews ALL

Always friendly service from a great team.

Dear Sam, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel and that you found our team to be friendly. Providing excellent service to our guests is our top priority, and we're glad that it made a positive impression on you. We hope to have the pleasure of welcoming you back for another great stay in the future! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. Sincerely, Lucia Ferrero Duty Manager

Excellent Stay - great vibe

Customer review rating 5.0/5

Gordon J. Business - Confirmed reviews ALL

Brilliant stay at the Hotel Morris. Great Vibe, excellent clean rooms. Great personal service. It's very different to the big style hotel - that feel sometimes cookie cutter in there approach. This one has a very personal feel. One of things that a really like was the King Bed is actually a king bed - not two singles pushed together. Rooms are spacious. Location is downtown and you are straight into the vibe of the area rather than feeling like you are in the middle of office buildings with no feelings. Will be back for sure

Dear Gordon, Thank you for your wonderful review! We're thrilled to hear that you had an excellent stay at Hotel Morris and enjoyed the great vibe, clean rooms, and personal service. We take pride in offering a unique and personalized experience for our guests, and we're delighted that this stood out to you. We're glad that you appreciated the spacious rooms and the fact that our king beds are truly king-sized. It's fantastic to know that our downtown location allowed you to immerse yourself in the vibrant atmosphere of the area. We can't wait to welcome you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Your feedback is greatly appreciated! Warm Regards, Lucia Ferrero Duty Manager

Other web-users rate our hotel

  • 175 reviews 9.7/10 Location
  • 272 reviews 7.9/10 Room
  • 306 reviews 9.2/10 Service
  • 6 reviews 8.6/10 WiFi
  • 150 reviews 9.7/10 Vibe
  • 145 reviews 5.5/10 Comfort
  • 90 reviews 8.6/10 Amenities
  • 75 reviews 8.6/10 Food

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