Sofitel Singapore City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 3,062 reviews

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Description

Hotel extras

  • Luxurious Rooms With Bathtub, Free WiFi and Floor-to-Ceiling Windows

  • Enhanced Luxury Experience With Leading Culinary & Lifestyle Brands

  • Winner of 17 prestigious awards in hospitality, conferences & events, and food & beverage

  • An oasis for the mind and body with state-of-the-art facilities and wellness programmes

Our accommodation(s)

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Hotel location

Sofitel Singapore City Centre

9 Wallich Street
078885 SINGAPORE
Singapore

GPS:1.276794, 103.844815

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RACINES

Only the finest local and seasonal ingredients go into the selection of delicious dishes at Racines. For an unforgettable meal in Singapore's city centre, discover our four live cooking stations showcasing refined French and Chinese cuisine.

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,062 reviews

TripAdvisor Rating  4.5/5  1,846 reviews

Certificate of excellence 2023

Exceptional service

TripAdvisor rating 5.0/5

John A TripAdvisor review

Great location with direct access to the MRT; the room and amenities were top notch. Service was exceptional: John Hubert from racines was a standout, providing excellent service with personalized touches, going above and beyond, especially to accommodate my daughter. Wenz Jules from 1864 also gave excellent service even though we came just as he was about to close.

Excellent services with family oriented

TripAdvisor rating 5.0/5

Peter C Families - TripAdvisor review

Great variety of food buffet spread in both main selection and desserts Excellent service by Rey, Julien, Vincent and Guill Enjoy great family time wonderful weekend brunch Good ambience family and kids friendly environment especially all the big teddy bears which kids love it

Bonjour Peter C, Thank you for your positive review. We are thrilled you’ve had a delightful experience. We are thrilled to hear that our ambassadors have made your experience such a pleasant one. The team is always trying to find ways to enhance our guests’ experience and your kind words has made it all worthwhile, we will be sure to forward your kind compliments to the team. We hope to serve you again soon! À bientôt, Sofitel Singapore City Centre

Excellent 15 Day Stay

TripAdvisor rating 5.0/5

David H TripAdvisor review

From the first day of arriving they made us feel at home. The rooms have plenty of space, quite large & very well appointed, separate shower & bath. The concierge staff are so friendly & helpful. Always smiling. Great work to all the team. We were always made to feel special, they remembered our names from day one. Airi is so friendly & helpful, the reception staff also friendly & always smiling. Again great team. Qin who looks after our room is very efficient & thoughtful. Our room is well looked after. April & the reception staff at breakfast very friendly & also helpful. Makes us always feel so welcomed. Kashmiro who looks after the area where we sat was extremely helpful, always remembering us, getting my wife's pot of tea. Giving us places to visit. She certainly made our breakfast enjoyable, loved talking to her. They have a great range / offer at breakfast. They would improve though, whilst they have warmers under the hot food, they do not use them & the hot food is usually lukewarm unless you get it when they add more freshly cooked. This seems to be common for hotels. The hot Asian area lets them down with a lot of rice / noodle / dough products. Every now & then a vegetable curry ,no meat curries. Rarely a meat veg stir fry. Great Asian soup area changing daily. Loved this Cereals, generally 3 sweet cereals & All bran, could do with a granola or bran flake. Great range of sweets, fruit, breads, salmon , meats, condiments, salads etc. etc. You only need ask and the staff are more than willing to obtain for you. Incredible juice also 3 fresh squeezed blended health options. Would we stay here next time, we sure would. We will highly recommend to our Australian friends when travelling to Singapore. An amazing experience to end our three month journey from Italy. We decided to stay in Singapore as we had never visited. Great decision. Till our next visit.

Bonjour 525DavidT, Thank you for your positive review. We are thrilled you’ve had a delightful experience. We are thrilled to hear that our ambassadors have made your experience such a pleasant one. The team is always trying to find ways to enhance our guests’ experience and your kind words has made it all worthwhile, we will be sure to forward your kind compliments to the team. We hope to serve you again soon! À bientôt, Sofitel Singapore City Centre

Beautiful clean hotel

Customer review rating 5.0/5

Cindy Couples - Confirmed reviews ALL

It was absolutely beautiful service from start to finish especially the staff, a standout Allison at the check in desk who was most helpful. The rooms were very comfortable and the bed was amazing. Loved the teddies everywhere, would highly recommend this place to everyone. Thank you Sofitel

Dear Cindy M., Greetings from Sofitel Singapore City Centre! Thank you for the great review of our hotel. We are glad that you enjoyed your stay and also delighted that Alison stood out for you. We hope to welcome you back again very soon. Sincerely, Priscilla Osman Quality Manager

10/10

Customer review rating 5.0/5

Khaled Families - Confirmed reviews ALL

Rooms were exceptional, staff very helpful!

Dear Khaled A., Greetings from Sofitel Singapore City Centre! Thank you for the great review of our hotel. We are glad that you enjoyed your stay and also delighted that Clemence and Riel stood out for you. We hope to welcome you back again very soon. Sincerely, Priscilla Osman Quality Manager

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Other web-users rate our hotel

  • 905 reviews 9.6/10 Location
  • 1,202 reviews 8.4/10 Room
  • 1,493 reviews 8.8/10 Service
  • 20 reviews 8.1/10 WiFi
  • 438 reviews 7.1/10 Breakfast
  • 435 reviews 8.3/10 Comfort
  • 431 reviews 9.1/10 Vibe
  • 387 reviews 8.6/10 Cleanliness

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