Sofitel Singapore City Centre Hotel 5 stars

Customer review rating 4.7/5 4,919 reviews

Sofitel Singapore City Centre
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+ 26 Services
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Hotel extras

  • In the Heart of Central Business District with Direct Access to Tanjong Pagar MRT Station

  • Luxurious Rooms With Bathtub, Free WiFi and Floor-to-Ceiling Windows

  • Enhanced Luxury Experience With Leading Culinary & Lifestyle Brands

  • Winner of 17 prestigious awards in hospitality, conferences & events, and food & beverage.

  • An Oasis for the Mind and Body with State-of-the-Art Facilities and Wellness Programs

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CHANGI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Singapore City Centre

9 Wallich Street
078885
singapore
singapore

Tel: +6564285000

Fax: (+65)64285001

Check-in from 15h00

Check out up to 12h00

  • MRT :  EAST WEST LINE TANJONG PAGAR

  • By plane

    CHANGI AIRPORT At 20km / 12.43 miles - Shuttle paying

  • By train

    SINGAPORE CBD At 0.01km / 0.01 miles

GPS :1.276794, 103.844815

Our accommodation(s)

Experience a holiday in Singapore in 5-star Sofitel style. From luxurious bed linens and designer furnishings to the vibrant décor, handcrafted amenities and cutting-edge technology, our rooms and suites were created just for you. Settle into your very own cocoon of tranquillity in Singapore's thriving CBD. The floor-to-ceiling windows showcase city views while leafy motifs and bright floral paintings pay tribute to the city's rich botanical heritage.

LUXURY ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY PREMIUM ROOM, 1 King Size Bed, Premium Services Included

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY PREMIUM ROOM, 2 Single Beds, Premium Services Included

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, Club Millésime Access, 1 King Size Bed, High Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, Club Millésime Access, 2 Single Beds, High Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

RACINES

Type of cuisine: French

Only the finest local and seasonal ingredients go into the selection of delicious dishes at Racines. For an unforgettable meal in Singapore's financial district, discover our four live cooking stations showcasing refined French and Chinese cuisine.

Menu (PDF) Cocktail menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1864

Non contractual photo

Sip signature cocktails with friends, savour a relaxing breakfast with the family or treat colleagues to a well-earned glass of Champagne (complete with sabrage) after a productive day. Whatever the hour, 1864 invites you to unwind and enjoy.

Cocktail menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 600

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Sofitel Singapore City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,919 reviews

tripadvisor

TripAdvisor Rating 4.5/5

606 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Best suite room thus far

Customer review rating 4.7/5

Fizah J. Families - 14/09/2020 Confirmed reviews ALL

The suite room was so perfect, cosy, simple yet classy and elegant in every way. Sofa in living room was even comfortable. On top of that, the hermes toileteries was the bomb! Only that, the pillows in the bedroom were abit too soft for me,

Good stay

Customer review rating 4.7/5

Anonymous Couples - 14/09/2020 Confirmed reviews ALL

Comfortable stay despite covid season.

favourite location for staycation

Customer review rating 4.7/5

Lester L. Families - 14/09/2020 Confirmed reviews ALL

We loved the room, service provided by the staff and the revamped breakfast offering as compared to our stay in July. Unfortunately the jacuzzi at the pool was still out of order

Like the hotel and good service provided

Customer review rating 4.7/5

Terry O. Families - 14/09/2020 Confirmed reviews ALL

I would like to commend Andrew from the lobby check in department for providing an exemplary service. It was my proposal day and I needed a room to setup the flowers, balloon, flowers and etc. There was no room available and Andrew went the extra mile by upgrading my room to a suite. I really appreciate his effort and will visit Sofitel again. Thank you Andrew and Sofitel team for making this a wonderful experience for us. :)

Great location, Spacious suite

Customer review rating 4.7/5

Anonymous Solo - 13/09/2020 Confirmed reviews ALL

Overall, experience was good. I stayed in the Prestige Suite - it was spacious & clean. The only shame was my minibar was empty & when I called to ask, I was told minibar is only replenished once a day & there was no minibar for me as I was only staying one night. All I wanted was a soft drink or juice and it was a disappointing to be told that for a one night stay, I am not entitled to it.

Lovely dinner and breakfast experience

Customer review rating 4.7/5

Leonardo Couples - 13/09/2020 Confirmed reviews ALL

Lovely getaway at a fantastic price point

Good service

Customer review rating 4.7/5

T. Families - 13/09/2020 Confirmed reviews ALL

Checking in and out were a breeze. The processes were clear and the staff were very friendly and helpful. Due to the rain, we tried to rebook our swimming timing and the staff at the front desk was very prompt in helping us. Another staff at the ground level patiently gave us a brief introduction of the surroundings while one other staff allowed the kids to take a look at the pool knowing that we didn’t manage to swim due to the rain. All in all, we had very pleasant encounters with the staff whom we interacted with. A special mention going to Beverly who assisted us at our high tea session. Knowing that we had lots of food allergy, she came back with great details on the food served and served us complimentary wings. Her thoughtfulness made our high tea a very happy one.

Clean room, near amenities with excellent staff service

Customer review rating 4.7/5

Anonymous Families - 13/09/2020 Confirmed reviews ALL

Fast check in with all my requests met. eg. Baby cot etc. Pleasantly surprised with the robot service however, youngest toddler missed it. Hotel Manager saw me describing the robot's service to my toddler and requested that I call for a tooth brush to let her experience the robot service. I did so however, due to some technical hitch that we kept missing the robot. It happens 3times and the customer service was very patient and kind to offer us last try and lo and behold, the technical support followed the robot up to our room to ensure that there is no hiccups. It left us great impression about the service under Sofitel! Good job Sofitel!

Great break!

Customer review rating 4.7/5

Patricia Y. Families - 13/09/2020 Confirmed reviews ALL

Everything was arranged as requested. Clean room. Lovely stay

Location good for business but not for families.

Customer review rating 4.7/5

Charmaine L. Families - 12/09/2020 Confirmed reviews ALL

Reasonably good but soulless! Complimentary high tea for 2 adults and one child worth $78. Presentation is relatively good but portion too little which does not command $78.I will suggest to give $78 dining credits instead. No staff was present at the coffee house entrance when we entered at 10am. We were led to a table which was not cleaned properly. Food debris could be seen on the chairs and floor. Male waiter did not tell us the different kinds of eggs and other food that were served. Different ways of cooking the eggs were meant for different family members. He just simply put on any space available on the table Pillows in room are too soft, even doubling up were still not suitable. I was surprised that firm pillows were not available during this low vacancy pandemic period. Complimentary parking was not available. Total parking was $31 for one overnight stay. Overall hotel is relatively new, however I will suggest the management to work harder in training the employees in terms of better customer service and total experience in Sofitel City Centre, Singapore.

Very assured, great location, food is very good

Customer review rating 4.7/5

Ds Families - 12/09/2020 Confirmed reviews ALL

Had an amazing stay with Sofitel. Service was good and cleanliness is top. The breakfast and high tea are served with quality. Most importantly we really had fun with the family fun package.

Good stay with great breakfast and dinner

Customer review rating 4.7/5

Kel Couples - 12/09/2020 Confirmed reviews ALL

Breakfast was amazing and all the staffs were very accommodating with my needs! The steak at dinner was just perfect!

Fantastic Stay

Customer review rating 4.7/5

M. Families - 11/09/2020 Confirmed reviews ALL

When we arrived and collect the room key, we were surprise that we will offer a suite for our stay My grandchildren were so trilled and excited about the room.. so big and spacious especially the bath tub... they were so amazed as was big enough for both to play in it.. We really had a wonderful and fantastic stay Service was good, the place was well kept and clean Thank you so much for the service and really appreciate the kind gesture

excellent service

Customer review rating 4.7/5

Mae Families - 10/09/2020 Confirmed reviews ALL

experiece is awesome

Good stay

Customer review rating 4.7/5

Px Couples - 10/09/2020 Confirmed reviews ALL

Good experience generally. The room was spacious and clean with a view. However, the pillows were too soft and gave me a neck ache after one night. Breakfast buffet choices and 3-course Dinner at Racines was good, except desserts that could be improved. Hotel took care of safety distancing and alcohol was provided at various locations. Slightly disappointed that there was no complimentary parking available.

A fantastic staycation

Customer review rating 4.7/5

Mandy L. Families - 09/09/2020 Confirmed reviews ALL

I bought a klook voucher that includes a night's stay, a 3-course dinner, a buffet breakfast and a light checkout till 4pm. Everything was wonderful; the room, the service, the food and the location. A great respite/mini vacation. There were lots of measures implemented that made me feel safe during the stay. Thank you Sofitel!

Overall a great experience!

Customer review rating 4.7/5

Christina Couples - 09/09/2020 Confirmed reviews ALL

Check-in was relatively fuss-free and we were pleasantly surprised that we had been given a room on the Club level. If this was an upgrade, we weren't informed during check-in. Would have been nice to be informed earlier if we were indeed upgraded and what else we can have access to. Room is really big and looks beautiful which we liked but it was a connecting room and next door was quite loud at times. We could hear them through the connecting doors. Reception should check with guests if they mind a connecting room or at least pre-empt if there are no other standard rooms available. Pillows were the worst- too flat and soft. I was unable to sleep well because of this and didn't feel refreshed the next day. Our room also had a strange noise where there was a consistent soft tapping sound. it could be from some systems in the room but we didn't try to locate the actual source. The sound was apparent when the room is quiet. It was annoying when I tried to get some rest. Reception is really not bad. I actually forgot that i should pick up my birthday cake during check-out as we used the express service. The reception called me soon and reminded me about it. Thanks for that. Btw, the cake was very nice.

well positioned

Customer review rating 4.7/5

Fm K. Families - 09/09/2020 Confirmed reviews ALL

Excellent 59th birthday celebration stay with my wife only. But hosted one family dinner at RACCINES RESTAURANT. Impeccable service and relentless effort to please customers. Noted the open kitchen concept and we can see the joy of the cooks.

Good stay

Customer review rating 4.7/5

Al Couples - 09/09/2020 Confirmed reviews ALL

Enjoyed the stay. Good job with using bears to social distance.

Well located

Customer review rating 4.7/5

H. G. W. Couples - 08/09/2020 Confirmed reviews ALL

Well located with lots of good food around. Short traveling time to town or sentosa.

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