Sofitel Singapore City Centre 5 stars

Customer review rating (ALL Rating) 4.4/5 2,548 reviews

Hotel extras

  • Luxurious Rooms With Bathtub, Free WiFi and Floor-to-Ceiling Windows

  • Enhanced Luxury Experience With Leading Culinary & Lifestyle Brands

  • Winner of 17 prestigious awards in hospitality, conferences & events, and food & beverage

  • An oasis for the mind and body with state-of-the-art facilities and wellness programmes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Experience a holiday in Singapore in 5-star Sofitel style. From luxurious bed linens and designer furnishings to the vibrant décor, handcrafted amenities and cutting-edge technology, our rooms and suites were created just for you. Settle into your very own cocoon of tranquillity in Singapore's thriving CBD. The luxurious floor-to-ceiling windows showcase city views while leafy motifs and bright floral paintings pay tribute to the city's rich botanical heritage.

Hotel location

Sofitel Singapore City Centre

9 Wallich Street

GPS:1.276794, 103.844815

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,548 reviews

TripAdvisor Rating  4.5/5  898 reviews

Certificate of excellence 2022

Good location and beautiful

Customer review rating 5.0/5

Adeline S. Couples - Confirmed reviews ALL

V nice room and very good staff upon check in

Bonjour Adeline s., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

comfortable, friendly stay

Customer review rating 4.5/5

Rob G. Business - Confirmed reviews ALL

Great bed. A lot of 'light' in the room at night: a blue night clock on the bedside table is never a good idea since blue light is just to bright; and then there is a ceiling light in the entrance lobby which is a pest. The previous occupant had switched off the minifridge (rotating dial against the inside top of the fridge) - surely Housekeeping must check that this fridge is on? And (I did advise this safety item to the Reception desk on checking out) the chain security lock on the door is faulty: when you open the door with the lock engaged, then close it, you cannot dis-engage the toggle. This is a safety risk of course. Breakfast good, coffee good, staff very friendly. I simply hate the liquid soap in the shower, but that is a sign of these Sustainable times (though in reality the wastage is enormous, especially when you mount them as high as in your hotel: try holding one hand as a cup under the spout while pumping with the other. I am 184 cm tall and could not do this without spilling or over-using soap. But luckliy there is the small piece of real soap on the sink!!

Bonjour Rob G., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey Your wonderful feedback made our day! This will be shared with the team and I am sure this will encourage them to strive hard for all our guests. We greatly appreciate your recommendation on improving our housekeeping services and the door chain locks and will be followed up with the respective departments. Once again, thank you for allowing us to host you and we eagerly await your return. A bientot! Sofitel Singapore City Centre

Good Experience

Customer review rating 5.0/5

Ash Families - Confirmed reviews ALL

Overall good experience, from arrival assisted by Elyna.. surprise birthday cake and handled by Airi.. a great experience

Bonjour Abu B., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors especially from Elyna and Airi. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre

Great location, Pleasent stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Well designed hotel and convenient location made a wonderful stay

Bonjour, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We are delighted to learn of your wonderful stay with us. We hope to be able to welcome you back to the hotel in the near future. A bientot! Sofitel Singapore City Centre

All well except...

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Housekeeping thrown all the packaged soymilk i bought at Don Don Donki. I called back around 6 hours from checkout time to report that I have 2 box of 1 L soymilk plus some smaller packs soymilks. All unopened.

Bonjour, Greetings from Sofitel Singapore City Centre! We are disappointed to know that your stay was less than satisfactory and would like to apologize for the inconvenience caused during your stay. This is certainly not the standards that we strive to achieve. We do apologise should any perishables be disposed off immediately upon any departure due to hygiene purposes and to prevent any improper storages. We have shared your feedback with the respective team in the hotel, we will use your review to place corrective action in place to better improve the service we offer. We very much hope you will return to us again in the future. Best Regards Sofitel Singapore City Centre

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Other web-users rate our hotel

  • 724 reviews 9.3/10 Location
  • 1,302 reviews 8.5/10 Room
  • 1,386 reviews 8.5/10 Service
  • 34 reviews 7.5/10 WiFi
  • 615 reviews 8.1/10 Comfort
  • 511 reviews 8/10 Cleanliness
  • 367 reviews 6.4/10 Breakfast
  • 363 reviews 8.1/10 Amenities

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