Mercure Rio Badajoz 3 stars

Customer review rating 4.1/5 983 reviews

Mercure Rio Badajoz
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+ 14 Services
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Room 1

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Children's age

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Hotel extras

  • Free car park

  • Free WIFI in public areas and rooms

  • In a privileged location on the banks of the Guadiana River and near the historic center

  • In a privileged location on the banks of the Guadiana River and near the historic center

  • Our restaurant, Alacena, serves exquisite market and regional cuisine

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
Leisure and activities
  • Swimming pool
  • Bicycles rentalPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Congresses/conventions
  • Copy/print service available
Information message

Hotel location

Mercure Rio Badajoz

Avenida Adolfo Diaz Ambrona 13
06006
badajoz
spain

Tel: +34924272600

Fax: (+34)924273874

Check-in from 12h00

Check out up to 12h00

  • ESTACION AUTOBUSES : 

  • By plane

    AEROPUERTO LISBOA At 226km / 140 miles

  • By train

    ESTACION BADAJOZ At 1km / 0 miles

GPS :38.883759, -6.984772

Our accommodation(s)

The rooms at the hotel are spacious and have been designed to ensure guests enjoy a restful stay. They feature a fully equipped bathroom with hair dryer, air conditioning, telephone, safe and minibar with complimentary water.

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft

Standard Room with 3 single beds

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft

Standard Room with twin beds and sofa bed

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft

Privilege Room with king size bed

  • Max. number of persons: 2
  • Area: From 42 / 452 sq ft
Rooms

Our restaurants and bars

ALACENA

Type of cuisine: Mediterranean

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFETERIA RIO

Non contractual photo

La Cafeteria at the Mercure Rio Badajoz is a meeting place in Badajoz where you can enjoy a wide range of tapas, main meals and a daily menu in addition to excellent service.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 918

  • Maximum capacity: 1,300 people

  • Maximum banquet capacity: 800 people

Find out more

Our guest reviews for
Mercure Rio Badajoz

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

983 reviews

tripadvisor

TripAdvisor Rating 3.0/5

269 reviews

Quiet stay

Customer review rating 4.1/5

Rui Families - 03/08/2020 Confirmed reviews ALL

Quiet stay. Air conditioning could be stronger (41C outside), but very pleasant overall

Dear Rui filipe G., We very much appreciate your comments regarding your stay at the Mercure Rio Badajoz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.1/5

Yvonne Couples - 23/07/2020 Confirmed reviews ALL

Watch what currency you are charged. They had an automated system that converted our bill in to GB pound at a very bad conversion rate. Quried why and told automated system did this.

Dear YVONNE W., Thank you for taking the time to tell us about your experience at the Mercure Rio Badajoz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The best offer for relaxing in the border from Portugal to spain

Customer review rating 4.1/5

Rodrigo M. Families - 18/02/2020 Confirmed reviews ALL

Very nice and correct people, either in the reception or during the breakfast, including the restaurant

Future refurbishment.

Customer review rating 4.1/5

Ffsaragoca Solo - 20/01/2020 Confirmed reviews ALL

Stayed in a prototype room with a refurbishment project which was a very pleasant stay. Hope it will go ahead and do it. The hotel does need such a update. Still very friendly staff.

Good

Customer review rating 4.1/5

Agata Business - 23/11/2019 Confirmed reviews ALL

The hotel is fine, location is good, free parking is an advantage. Poor breakfast.

Good location

TripAdvisor rating 3.0/5

89d073 Solo travel - 05/11/2019 TripAdvisor review

Good location, although away from the city center. Only worthful for Le Club Accord members, otherwise there's a lot more better tariffs at the hotels around. Nice friendly reception staff. Good cafeteria at hand, just across the main entrance. Parking for free and very useful.

Thanks for your comments. The entire team at the Mercure Rio Badajoz hopes to see you again very soon.

location perfect for visiting elderley father and ample parking

Customer review rating 4.1/5

Luisa Families - 27/10/2019 Confirmed reviews ALL

excellent location. some prepared fruit/cubed fruit salad. Some fresh tomato to enjoy with cheese. sugar free cereals would be preferred

Mr ID F.

Customer review rating 4.1/5

Ian D. F. Couples - 18/10/2019 Confirmed reviews ALL

Price good and staff helpful. Cafeteria excellent.

Pretty Good

Customer review rating 4.1/5

Arvid K. Couples - 18/10/2019 Confirmed reviews ALL

Reception Outstandingly good. Room ok but not as requested. Very noisy.

It was great

Customer review rating 4.1/5

Anonymous Solo - 13/10/2019 Confirmed reviews ALL

I liked everything.

A comfortable over-night stay.

Customer review rating 4.1/5

P O. Couples - 10/10/2019 Confirmed reviews ALL

Staff were friendly and helpful and I was grateful to have access to a "disabled" room. Dinner in the adjacent bar/restaurant was good. Parking outside presented a problem due to my mobility issues and one or two "disabled" parking spaces would be a very helpful addition. A minor issue is that the television had a number of English language channels listed on the "guide" but none were working; all seemingly displaying a "no signal" error message.

Perfect for an overnight stay.

Customer review rating 4.1/5

Linda R. Couples - 29/09/2019 Confirmed reviews ALL

Rooms clean and friendly staff. Comfortable bed. Restaurant next door but not good for coeliacs. Perfect for an overnight stop off.

Awful customer service

Customer review rating 4.1/5

Bad S. Couples - 20/06/2019 Confirmed reviews ALL

The hotel itself is clean and well located to the city centre, but the staff is no very helpful and quite rude towards their guests. It’s a real shame, because the hotel although is a bit dated, is very convenient. But unfortunately due to the staff attitude I wouldn’t recommend it to anyone.

Elderly hotel, but in decent shape

Customer review rating 4.1/5

Ianandana Couples - 15/04/2019 Confirmed reviews ALL

Spacious rooms, in reasonable shape. Easy parking. Poor breakfast with a candidate for the worlds worst coffee

Dear IAN JOHN M., We very much appreciate your comments regarding your stay at the Mercure Rio Badajoz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.1/5

Anonymous Solo - 26/03/2019 Confirmed reviews ALL

Basic

Dear BRIAN LESLIE WINSTON D., Thank you for taking the time to tell us about your experience at the Mercure Rio Badajoz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Underwhelming

Customer review rating 4.1/5

Khodadad R. Couples - 02/01/2019 Confirmed reviews ALL

The hotel is outdated and run-down. Not fitting the Mercure standars at all. The hallways smelled. The room was substandard. The mattress was uncomfortable and the sheets were old and full of spots. The blanket was old and smelly. The bathroom leaked water all night.

Dear KHODADAD R., Thank you for taking the time to tell us about your experience at the Mercure Rio Badajoz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice Hotel, it is a pity i was given a noisy room ( right on a busy roundabout)

Customer review rating 4.1/5

Anonymous Families - 24/12/2018 Confirmed reviews ALL

Nice hotel & enjoyable stay. unfortunately the room we received was right on the busy roundabout and we had the noise of the traffic all night.

Rundown Mercure Hotel

TripAdvisor rating 3.0/5

89d073 Solo travel - 13/12/2018 TripAdvisor review

It's a 3 star hotel by all means! The reception desk don´t seem motivated at all. The breakfast buffet don't worth the money. You'd better have breakfast at the bar just side the hotel (actually, it's inside the hotel building). But, at the end of the day, the hotel is a good choice if you're self driving, and the park is free. Very good wifi all over the hotel.

We regret that your stay with us has not been 100% satisfactory and we want to thank you for the time you have taken to leave us your comments that help us improve the service we offer.

Todo comi esperaba

Customer review rating 4.1/5

Qie C. Business - 12/11/2018 Confirmed reviews ALL

Normal....

The hotel needs updating - beds are not comfortable, our bathroom had a badly cracked floor and rooms are noisy

Customer review rating 4.1/5

Corinne Couples - 25/10/2018 Confirmed reviews ALL

We stayed here in July, and I was surprised at the negative comments I found about the hotel. This time, however, I was disappointed - the room, while of a good size, had a hard bed, something I commented about on the last stay. However, the bathroom was badly in need of redecoration - the floor was badly cracked and the bath needs renewing. Towels and toiletries were good. Generally, the hotel looks in need of a facelift. Corridors look dirty, which I think is just because the tiles are old and worn. On this occasion, the aircon didn't work - in fact the temperature in the room went up overnight! Worst for us was the sounds from neighbouring rooms - people walking in heeled shoes, talking, laughing, arguing, and also out in the corridor - all in the early hours of the morning. By contrast, we stayed at the Ibis in Salamanca the following night, which was very good - clean, modernised, soundproofed, blackout curtains, etc - everything for a good night's sleep. We like the Mercure Rio, the staff are friendly and helpful and the restaurant good and convenient. It does, however, needs some work.

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