Grand Mercure Dubai City 5 stars

Customer review rating (ALL Rating) 4.0/5 1,130 reviews

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Description

Hotel extras

  • Complimentary shuttle to Dubai Mall, La Mer Beach and drop off to DXB Airport T1 & T3

  • Rooftop with glass-bottom pool, outdoor pool with kids area, gym, 3 outlet & lounge, 1 cafe

  • 2-min walk to GGICO Metro Station and close to Deira City Center Mall and Festival City Mall

  • Free High Speed WiFi and covered parking

  • Exquisite facilities with premium & modern 5 star 361 hotel rooms & family suites

Our accommodation(s)

Hotel location

Grand Mercure Dubai City

61B Street, Garhoud, Next to GGICO Metro Station
79841 DUBAI
United Arab Emirates

GPS:25.250933, 55.343706

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

WALIMA

All-day dining. Prepared with elevated premium quality and presented with an engaging modern air either dining for a buffet experience or ala carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,130 reviews

TripAdvisor Rating  4.5/5  599 reviews

Certificate of excellence 2023

BNI weekly meeting

TripAdvisor rating 4.0/5

331shahbaz Business - TripAdvisor review

Meeting rooms are good along with all the amenities. Breakfast is good in walima restaurant. Thank you

Warm welcoming with great hospitality

TripAdvisor rating 5.0/5

Maryam r TripAdvisor review

From the entrance you can feel the warm hospitality from the concierge and reception team, they will meet you with wonderful smile and full assistance, check in process so smooth and professional, took from my time only 5 min, room was so nice and well decorated, they have two pool and both of them are amazing specially the rooftop one, there is special view you can see the airport during the night and the take off and landing of the aircraft, I will visit this hotel again definitely.

True 5 Star service.

TripAdvisor rating 5.0/5

Rahul V TripAdvisor review

Ferdous was diligent in ensuring that my room was spotless and well-stocked with amenities every day. He took the time to meticulously clean every corner of the room, from the bathroom to the bedroom, and even left a thoughtful touch with the way he arranged my towels and toiletries. His attention to detail was impressive, and it was clear that he took pride in his work.

Dear Rahul V, Thank you for your wonderful feedback regarding your recent stay with us. We are thrilled to hear that Ferdous provided you with exceptional service and maintained the high standards we strive for at Grand Mercure Dubai City. His dedication to ensuring your comfort and satisfaction is truly commendable. Your kind words will be shared with him and the team as a source of motivation. We look forward to welcoming you back in the future. Best regards, Grand Mercure Dubai City

meet him in the pool he is very friendly &helpful food is very delicious and I happy with them and I absoure hotel is ve

TripAdvisor rating 5.0/5

619arshadk TripAdvisor review

I like to thanks you MR ferdouskhan I meet him in the pool he is very friendly &helpful food is very delicious and I happy with them and I absoure hotel is very neet and clean pool is very beautiful I having the drink passion fruit cocktail with nice presentation

Dear Ana, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our delicious food and found our facilities to be clean and beautiful. It’s fantastic to know that Mr. Ferdouskhan made your experience even more enjoyable with his friendly assistance by the pool. Your kind words motivate us to continue providing excellent service. We hope to welcome you back soon for another memorable stay. Best regards, Grand Mercure Dubai City

Big room space and excellent clean furniture

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The limousine service of the hotel is very bad

Dear Sayed Mahmood A., We very much appreciate your comments regarding your stay at the Grand Mercure Dubai City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 1,796 reviews 9.3/10 Location
  • 2,510 reviews 7.2/10 Room
  • 5,230 reviews 8.7/10 Service
  • 58 reviews 5.9/10 WiFi
  • 1,170 reviews 8.3/10 Breakfast
  • 1,151 reviews 7.3/10 Cleanliness
  • 830 reviews 8.8/10 Vibe
  • 48 reviews 4.4/10 Bar

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