Hôtel Mercure Bayonne Centre Le Grand Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,193 reviews

21 Rue Thiers, 64100 BAYONNE, France

Hotel extras

  • An emblematic building dating back to 1835 with an understated elegance,

  • In the heart of the historical center,

  • A special location for a cultural and gourmet stopover in a pedestrianized area,

  • Friendly lounge bar with vintage decor,

  • Private parking garage just 150 meters away (parking fees apply)

Our accommodation(s)

Hotel location

Hôtel Mercure Bayonne Centre Le Grand Hotel

21 Rue Thiers
64100 BAYONNE
France

GPS:43.492304, -1.476461

Telephone
Fax +33 5 59 59 62 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

BAR DU GRAND HOTEL

CHIC AND FRIENDLY LOUNGE BAR WITH VINTAGE DECOR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,193 reviews

TripAdvisor Rating  4.0/5  293 reviews

Certificate of excellence 2023

Poor stay

Customer review rating 3.0/5

Valerie Couples - Confirmed reviews ALL

Air conditioning was very noisy, pillow very uncomfortable. We could hear everything from the room next door. Nice reception/bar area but room is very old style

Perfectly located

Customer review rating 5.0/5

Yosef K. Couples - Confirmed reviews ALL

The room was modern and well equipped and organized

Dear Mister K., We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you very soon. Best regards,

Well located and comfortable

Customer review rating 4.0/5

Brian T. Couples - Confirmed reviews ALL

Once we got to the hotel, all was fine, but getting there was a nightmare.

Dear Mister T., Thank you for completing the survey regarding your recent stay at our property. We regret the problems of getting to the hotel; the cars' GPS is often out of date. However, we hope that you will consider staying with us again next time. If we can provide any assistance, please don't hesitate to contact us, Kind regards

Really nice experience! Highly reccomend!

Customer review rating 4.5/5

Sylvie Couples - Confirmed reviews ALL

I booked one night at Mercure Bayonne for a 4 day stay for my husband's birthday. I let the hotel know that it was his birthday and was very pleased with their hospitality. Desk agent was extremely nice. Upon arrival in the room, we found ballons, candy, and a handwritten note on the bed. My husband was so pleased! The room was much larger than we expected (not sure if they upgraded us). We requested a bath-tub and enjoyed 2 baths during out stay (great hot water). The agent provided us with dinner recommendations and when I didn't bring conditioner, gave me a bottle of Nuxe conditioner (and her male co-worker kindly explained how to use it :). The only downsides of staying here, were that the room was so nice, that we spent less time exploring Bayonne and our 4 star Spa/Hotel in Biarritz did not live up to Mercure Bayonne! I am not usually for " chain" hotels, but highly recommend this one. Hospitality and willingness to go above and beyond were very appreciated. Thank you for a memorable birthday trip!

Dear Msr L., We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. Thank you so much for choosing our hotel to celebrate your husband's birthday and for taking the time to share your experience with us. We are absolutely thrilled to hear that you had a really nice experience and that you highly recommend our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards,

Excellent all round

Customer review rating 5.0/5

Edward M. Couples - Confirmed reviews ALL

Great, centrally located hotel. Room as you would expect, quiet, peaceful. Many local sights walkable, as well as a great selection of restaurants nearby. Useful to have private parking just a block away. A huge thanks to the staff, Maria, Leticia, and everyone else for all your excellent help and care. Will definately return.

Cher Monsieur M., We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely

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Other web-users rate our hotel

  • 344 reviews 8.9/10 Location
  • 444 reviews 7.1/10 Room
  • 564 reviews 9.3/10 Service
  • 195 reviews 8.6/10 Breakfast
  • 177 reviews 7.3/10 Vibe
  • 94 reviews 7.1/10 Cleanliness
  • 54 reviews 4.3/10 Value
  • 14 reviews 8.8/10 Bar

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