ibis Styles Rouen Centre Cathedrale 3 stars

Customer review rating (ALL Rating) 3.7/5 119 reviews

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Description

Hotel extras

  • New breakfast offer

  • In the heart of the historic city, a 5-minute walk from the cathedral.

  • Family and/or connecting rooms for up to 2 adults and 2 children

  • Rooms with terrace overlooking the Seine

  • Public parking nearby

Our accommodation(s)

Hotel location

ibis Styles Rouen Centre Cathedrale

9 Place De La Republique
76000 ROUEN
France

GPS:49.437454, 1.096183

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Breakfast

Enjoy a varied buffet with a selection of gourmet products (including some Normandy products), our pastries or even a freshly squeezed orange juice! Sit back and start your day with energy and vitality.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  119 reviews

TripAdvisor Rating  2.0/5  6 reviews

Quasi imbarazzante

TripAdvisor rating 2.0/5

Stefania R Friends getaway - TripAdvisor review

viaggio organizzato dall'italia in pullman con 46 persone; 1 solo ascensore piccolissimo che contiene 2 persone ma non con le valigie.. camere tutte consegnate dal 4 al 6 piano.. persone in età a dover salire con valigie a mano. Camera piccolissima e con doppia porta che non rimane aperta..bagno altrettanto piccolo..unica piccola nota positiva la vista sulla senna.

Location is OK but accomodation in the room a disaster / shame

Customer review rating 0.5/5

Georges S. Business - Confirmed reviews ALL

The toilet seat / bowl COULD NOT BE ACCESSED in the room as it interfere with the sink furniture and leaves almost no space / so NO POSSIBILITY to seat on the toilets !!! As a man and for only a short night that was possible but but for women I don't think they can accomodate such a situation. And still the price is of>120 € for night + breakfast. I've been traveling for work for over 30 years and even in some remote AFrican location on mines I had never seen such a situation. The room number is 66 in the hotel. Hotel employees know about the situation and they told me this is subject to many complaints without any further action taken so far - they are themselves shamefull with this room. Also for employee cleaning the rooms, taking care of those toilets and area must be almost impossible.

Dear Sir, Thank you for taking the time to share your feedback. We are deeply sorry to learn that your stay was unsatisfactory, particularly concerning room 66 and the bathroom facilities. We fully understand your frustration regarding the toilet layout, and we apologize for the inconvenience caused. This is not the level of comfort we aim to provide to our guests. We are currently investigating this issue to determine corrective measures and ensure it does not happen again. Regarding the breakfast, we regret that the quality did not meet your expectations. We will forward your comments to our food and beverage team so they can consider improvements. We sincerely hope to have the opportunity to welcome you back and provide you with a more enjoyable experience. Best regards, Audrey Receptionist

Tutto da rifare

TripAdvisor rating 2.0/5

relax52 Couples - TripAdvisor review

Hotel inclassificabile , per fortuna siamo rimasti sono una notte. Camera piccola e con le porte che non si potevano aprire completamente perché zuccavano i mobili. Bagno minuscolo e non ben pulito. La camera aveva la vista sulla Senna ma nulla di bello e romantico. Colazione minimale. Ascensore minuscolo. Comodo parcheggio a pagamento sotto l’hotel. Prezzo basso ma non tornerò mai. Complimenti al personale che è molto disponibile.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Normal

Estimada señora, Le agradecemos por tomarse el tiempo de compartir su opinión. Lamentamos saber que encontró dificultades relacionadas con el idioma durante su estancia. Entendemos que la comunicación es esencial para la comodidad de nuestros clientes. Esperamos que, a pesar de esto, haya podido disfrutar de su estancia y que tengamos el placer de darle la bienvenida nuevamente. Atentamente, Audrey Recepcionista

Really good value

Customer review rating 5.0/5

John B. Solo - Confirmed reviews ALL

A very nice one night stop over in Rouen. The Ibis is brilliantly situated near the centre and the balcony views lovely. Only the road works nearby caused me difficulty in getting to it, but they are temporary!

Sir, Thank you very much for your positive feedback! We are delighted to hear that you found our hotel to offer great value for money and that you enjoyed our location and the views from the balcony. We apologize for the inconvenience caused by the roadworks and hope that it did not disrupt your stay too much. We would be pleased to welcome you again during your next visit to Rouen. Best regards, Audrey Receptionist

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Other web-users rate our hotel

  • 115 reviews 9/10 Location
  • 183 reviews 3.8/10 Room
  • 134 reviews 8.2/10 Service
  • 108 reviews 2/10 Comfort
  • 91 reviews 7.4/10 Breakfast
  • 78 reviews 0.9/10 Amenities
  • 60 reviews 2.9/10 Cleanliness
  • 9 reviews 2.7/10 Food

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