Novotel Brisbane South Bank Hotel 4.5 stars

TripAdvisor rating 4.5/5 325 reviews
Novotel Brisbane South Bank
See on a map
+ 19 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Featuring a 20m swimming pool, gym and terrace

  • The hotel features easy access to the convention centre.

  • We have rooms that offer comfort and ease of access for wheelchairs.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $32 per car per 24 hours, subject to availability upon arrival

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • PorterPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101
south brisbane
australia

Check-in from 14h00

Check out up to 11h00

  • By plane

    BRISBANE AIRPORT At 18km / 11.18 miles

  • By boat

    BRISBANE RIVER CAT At 0.6km / 0.37 miles

  • By train

    SOUTH BRISBANE At 0.6km / 0.37 miles

GPS :-27.47748, 153.01734

Our accommodations

Each Standard Room offers flexibility, comfort, and connectivity. A choice of bedding to suit your needs with either a King or two Double Beds and views including urban vistas, Musgrave Park or the city skyline. Connected rooms are available on request. Each Superior Room features expansive views of Musgrave Park or the Brisbane city skyline with floor to ceiling windows. A choice of bedding to suit your needs with either a King bed or two Double beds. Connected rooms are available on request.

King 'N' Room

  • Max. number of persons: 2
  • Area: From 27
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Double 'N' Room

  • Max. number of persons: 4
  • Area: From 27
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Accessible 'N' Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

King 'N' Room with pool access

  • Max. number of persons: 2
  • Area: From 27
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Corner 'N' Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 31
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Superior 'N' Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 27
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Superior 'N' Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 27
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 1 King Bed Park View

  • Max. number of persons: 2
  • Area: From 27
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 2 Double Beds Park View

  • Max. number of persons: 4
  • Area: From 27
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 1 King Bed City View

  • Max. number of persons: 2
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 2 Double Beds City View

  • Max. number of persons: 4
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Junior 'N' Suite with 1 King Bed

  • Max. number of persons: 2
  • Area: From 41
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Our restaurants and bars

SPICE CENTRAL KITCHEN & BAR

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Discover the simplicity of flavourful local cuisine at Spice Central Kitchen & Bar. Inventive yet well balanced dishes are prepared at the heart of the dining area in the open kitchen.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPICE CENTRAL BAR

Photo non contractuelle / Strictly non binding

Enjoy simple, authentic Australian cuisine using locally sourced ingredients. The perfect space to work, unwind, or socialise with friends and colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 145

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Brisbane South Bank

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,136 reviews

tripadvisor

TripAdvisor Rating 4.5/5

325 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Business Trip To Brisbane!

TripAdvisor rating 4.5/5

Louize G Business - 02/12/2019 TripAdvisor review

Overall a good stay at the Novotel in a great location close to the Convention Centre. The design of the room and bathroom is excellent with plenty of light. I was surprised with only 1 vegetarian option on the menu (restaurant and room service) and no ability to make an exceptions unusual in this day and age.

Excellent stay, surpassed my expectations

Customer review rating 4.5/5

Michelle Business - 28/11/2019 Confirmed reviews ALL

I stayed here for 2 nights and delivered a 2 day workshop in the event space. I could not have had a better experience. The room was extremely well appointed, loved the spaciousness, layout, Nespresso machine and dyson hairdryer! The restaurant was excellent- the evening meals outstanding- the snapper and chicken dishes were superb. The event space was well laid out, the services made the workshop easy to deliver. The absolutely best part of the experience was the staff. Maise and the staff could not have been more attentive, kind and helpful. I travel all over Australia delivering training and this was by far the best experience I have had.

Dear Michelle, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. Your review was such a delight to read. It appears you had the full experience, including our events service, and absolutely loved it. I will personally ensure that your feedback reaches everyone in the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Front Office Manager

Above and beyond

Customer review rating 4.5/5

Bianca Couples - 27/11/2019 Confirmed reviews ALL

I loved every minute. I’ve never stayed in a hotel before and my time spent here was truly spectacular

Dear Bianca, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. Welcome to the world of hotels! We feel honored that you chose us for your first stay ever. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Front Office Manager

Very friendly helpful staff with elegant clean and professional room/surroundings.

Customer review rating 4.5/5

Fiona Business - 27/11/2019 Confirmed reviews ALL

The room was delightfully different with its unique bathroom design and the bed was the best I have ever slept in while away for business purposes. I actually slept for hours without waking which was a change and appreciated. Location of the hotel near Southbank was great for accessing close to our business office and I enjoyed how easy it was to walk along Southbank at night. Staff were very friendly, courteous and helpful. Overall a very pleasant stay thank you.

Dear Fiona, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is great to read that you had such an enjoyable stay and a good night's sleep. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Front Office Manager

friendly clean and comfortable

Customer review rating 4.5/5

Bill R. Business - 27/11/2019 Confirmed reviews ALL

no problems from check in to check out all good

Dear Bill, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is great to read that your Platinum membership was acknowledged and that you had a carefree stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Front Office Manager

There was an incident of theft.

Customer review rating 4.5/5

Terese J. Couples - 27/11/2019 Confirmed reviews ALL

The room quality was outstanding. However, the stay was marred by three things: - insufficient parking, having to park at the Convention Centre. -A pair of shoes that went "missing". -NO communication from staff, as was promised, with regards to the missing shoes.

Dear Terese, Thank you for taking the time to tell us about your experience at the Novotel Brisbane South Bank. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to read that our car parking was full upon your arrival. Even if this only happens occasionally, I understand that it is indeed inconvenient. In regards to your missing shoes, we pride ourselves in being honest and trustworthy. I would like to stress that suspicion of theft is not taken lightly. If you still haven't located them, please contact me on ha… and I will investigate thoroughly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ken Front Office Manager

Comfort

Customer review rating 4.5/5

Carol K. Business - 27/11/2019 Confirmed reviews ALL

The staff were very polite and helpful. The room was lovely and bed very comfortable. The meals served where excellent

Dear Carol, Thank you for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Front Office Manager
Customer review rating 4.5/5

Megan Couples - 27/11/2019 Confirmed reviews ALL

We felt unhappy regarding the parking situation and the staffs reaction to us after not accepting the parking alternative.

Dear Megann, Thank you for taking the time to tell us about your experience at the Novotel Brisbane South Bank. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We could have handled your parking situation better indeed. As is the case with most hotels, we do not have an number of parking spots equal to our number of rooms. In exceptional circumstances this may cause capacity issues. This should have been communicated with you upon booking. I am sorry to read this had such an impact on your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ken Front Office Manager

GREAT NIGHT AWAY

Customer review rating 4.5/5

Karolyn Couples - 27/11/2019 Confirmed reviews ALL

The hotel was clean, well positioned in Southbank and the staff were extremely friendly.

Dear Karolyn, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. Your feedback ticked all the boxes of what we are aiming to achieve. I am glad that you had such an enjoyable stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Front Office Manager

Novotel weekend away

TripAdvisor rating 4.5/5

bevmcgregor7 Couples - 27/11/2019 TripAdvisor review

A lovely break away at Novotel Southbank. Very friendly staff / great room. Wish we could have stayed longer. Very good position and free parking. Food was lovely and our check-in and check-out were quick and easy. Thank you

Comfortable, well serviced, happy staff

Customer review rating 4.5/5

Jade Business - 26/11/2019 Confirmed reviews ALL

Rooms were lovely, great bedding and amenities. Good quality bathroom products Buffet breakfast was nice, staff were very accommodating and happy. Shout out to reception staff who obviously enjoy their role greatly.

Dear Jade, Thank you for your wonderful feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ken Front Office Manager

Enjoyed stay, but could be better

Customer review rating 4.5/5

Scott D. Couples - 26/11/2019 Confirmed reviews ALL

Room was clean, modern and bed was comfy. Would’ve been nice to park on premises as advertised and a bottle of water in the room should be pRovided. Check in/out process was easy.

Dear Scott, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. Sorry to read that not everything went according to plan. We will strive to make your next stay a stay to remember. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Ken Front Office Manager

Great conference hotel

Customer review rating 4.5/5

Richard Business - 26/11/2019 Confirmed reviews ALL

Friendly staff who were happy to help receive a shipment a couple of days early and facilitate a courier pickup after the conference. Inhouse restaurant served good food and ice cold beer. Very easy walking distance to Convention centre and South Bank. Rooms tastefully decorated and very comfy bed. Would be very happy to stay the next time I am in Brisbane for a convention.

Dear Richard, We absolutely loved your comments regarding your stay at the Novotel Brisbane South Bank. It is always a delight to read great reviews. We are indeed very lucky to have such a quality restaurant. I will share your kind words with the entire team. Feedback like yours is what makes us love what we do. Thank you again for sharing, and we hope your next visit will be at least as pleasant as the previous one. Warm regards, Ken Front Office Manager

A pleasant, convenient hotel in central Brisbane.

Customer review rating 4.5/5

Anonymous Business - 26/11/2019 Confirmed reviews ALL

The hotel appears clean with a pleasant ambience. It was a work trip in Brisbane and the close proximity of the hotel to Brisbane Convention Centre is definitely a big positive point. All staff were friendly and were happy to answer questions with a smile. I will definitely stay at this hotel again in future.

Dear Danny, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. We have indeed a lot to offer for our business guests. I am glad to read that you find this equally so. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Front Office Manager

professional

Customer review rating 4.5/5

Anonymous Couples - 26/11/2019 Confirmed reviews ALL

everything was clean , tidy and easy to find.

Dear Kevin, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It was great to read your review. We try and be as professional as possible in everything we do. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Front Office Manager

Excellent location

Customer review rating 4.5/5

Twk Business - 26/11/2019 Confirmed reviews ALL

Very comfortable room, nice restaurant, delicious food.

Dear TWK, Thank you for your amazing feedback! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Ken Front Office Manager

An enjoyable long weekend away from home.a comfortable

Customer review rating 4.5/5

Anonymous Solo - 26/11/2019 Confirmed reviews ALL

A comfortable room close to transport and walking distances to a wide variety of restaurants. I did not spend much time in the hotel as it was a place to rest between out activities.

Dear Russ, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It was a pleasure to read that you particularly enjoyed our location. I hope you have given our own Spice Central a try too. As a foodie, you would definitely enjoy it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Front Office Manager

Lost Package..

Customer review rating 4.5/5

Rajnesh Business - 26/11/2019 Confirmed reviews ALL

Bula, I require a bit of help, I recently stayed at the Novotel South Bank , in Brisbane and there was a package sent to me by family for Sydney, during my stay I kept checking, but was told by front desk that package was not received. Upon follow up from my aunt, a person called May confirmed that the parcel was received on Wednesday 13th November 2019. The package was received by on S Konnor. Package was addressed to : Rajnesh S. Room 711 Novotel South Bank 38 Cordelia Street Brisbane The Australia Post tracking number was: R24…10… I am now back in Fiji, can the package be couriered to me at: Rajnesh S. Network Planning Level 3 Fiji Airways Hangar Nasoso Road Nadi Fiji +67…

Lovely staff. Good location.

Customer review rating 4.5/5

Amy Solo - 26/11/2019 Confirmed reviews ALL

The rooms a new and spacious. Lovely bathrooms. I adore the chromecast option on the TV and the fabulous channel selection. This was my second stay, and the staff were lovely and looked after me. Rooms are very new and modern with nice furnishings.

Dear Amy, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. I am glad to read that you enjoyed your second stay with us. We are indeed very lucky to have the latest design and technology in our rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Front Office Manager

Underwhelming

Customer review rating 4.5/5

Peter C. Couples - 26/11/2019 Confirmed reviews ALL

The restaurant was great. The room was clean but the entertainment was appalling. Surely you can have a basic movie channel with an easy option to buy a movie. The chromecast didn’t work even off 2 devices and none of your staff knew how to assist us. There was no minibar and the mineral water we ordered was more expensive than a beer. You seriously need to make the in room experience more relaxing for your guests.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in south brisbane