ibis Cali Granada Hotel 3 stars

Customer review rating (ALL Rating) 4.5/5 5,305 reviews

ALLSAFE approved hotel

ibis Cali Granada
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+ 16 Services

Hotel extras

  • Next to Granada´s zona rosa, well known for prestigious restaurants and nightlife.

  • Modern hotel with the best quality/price value

  • Great location: easy access to the most important interest places in Cali

  • Excellent restaurant/Bar 24h open

  • Pet friendly hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Cali Granada

Av 8 Norte 21 Norte 40
760042 cali
colombia

Fax: (+55)08007037000

Check-in from 15h00

Check out up to 12h00

  • By plane

    ALFONSO B ARAGON At 25km / 15 miles - Shuttle paying

  • By train

    ESTACION DE TREN At 3km / 1 miles

GPS:3.4629221, -76.5319

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN

The ibis Kitchen restaurant at the ibis Cali Granada hotel offers a variety of international and local dishes so you can enjoy a unique flavor experience

Our accommodation(s)

Modern and inviting, the new ibis room with Sweet Bed has everything you need: large bathroom, modern decor, queen-size bed, Internet and a flat-screen TV with the best international channels. Modern and inviting, the new ibis room with Sweet Bed has everything you need: large bathroom, modern decor, twin beds, Internet and a flat-screen TV with the best international channels.

Our guest reviews for
ibis Cali Granada

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,305 reviews

TripAdvisor Rating 4.5/5

126 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Refund

Customer review rating 2.5/5

Anonymous Families - 18/01/2022 Confirmed reviews ALL

Requested a refund for breakfast 1 day. You guys never approve. Shame on you, it was only 20cop… again shame on you.

Dear PATRICK ALBERT S., Thank you for taking the time to tell us about your experience at the ibis Cali Granada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies about the issue while you were sleeping, a guest confused his room door. With regard to the room rate, it was not possible to make changes since the reservation was made trought a third party -online travel agency. At our app or website accor.com you will find the best rates including special promotions with breakfast included, you can also select flexible rates, where you can modify free your reservations online. Sincerely, Mauricio Peña Gerente General

Estancia agradable

Customer review rating 5.0/5

Anonymous Couples - 14/01/2022 Confirmed reviews ALL

Excelente

the place is nice and is well located

Customer review rating 5.0/5

Mayerly S. Families - 10/01/2022 Confirmed reviews ALL

excellent service and really good facility

Kind staff. Good service and very secure place

Customer review rating 5.0/5

Evert G. V. Solo - 07/01/2022 Confirmed reviews ALL

Detailed cleanliness at room, good menu choices at the restaurant, very close to malls as I said before,the people there is very kind. Nice place to be.

Dear Evert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We wish you a happy new year !! Sincerely, Mauricio Peña Gerente General
Customer review rating 4.0/5

Anonymous Business - 21/12/2021 Confirmed reviews ALL

Estancia agradable

Very good

Customer review rating 5.0/5

Anonymous Solo - 13/12/2021 Confirmed reviews ALL

Very nice good hotel

Its Ok

Customer review rating 3.5/5

Anonymous Families - 08/12/2021 Confirmed reviews ALL

Hotel doesnt have many features however it is a very clean and central hotel. The parking is a huge plus

I was satisfied with my stay

Customer review rating 3.5/5

Anonymous Business - 07/12/2021 Confirmed reviews ALL

I was there for two nights. The room was small but well laid out and clean. There was plenty of hot water and the bathroom was spacious. However, the mattress was very thin and there was quite a lot of noise out in the hall from other guests throughout the night which made it difficult to sleep.

Customer review rating 1.5/5

Xavier A. Business - 03/12/2021 Confirmed reviews ALL

Very expensive through the traveling agency, at least 3 times!

Estimado señor Xavier A., es todo un gusto saludarlo De antemano le queremos agradecer por compartirnos su experiencia en nuestro hotel, lamentando que se haya llevado una negativa impresion de nosotros. Efectivamente en los ultimos dias, y a raiz de los importantes eventos de ciudad como lo son Juegos Panamericanos JR y el mundial de la salsa, los precios de alojamiento de Cali sufrieron un importante incremento. pese a ello, nos mantuvimos como el hotel mas economico en nuestra categoria. Nuevamente agrecemos su tiempo y atencion, deseandole un excelente fin de semana. Cordialmente Mauricio Peña Gerente General

estancia agradable

Customer review rating 5.0/5

Anonymous Business - 02/12/2021 Confirmed reviews ALL

EXCELENTE SERVICIO

Apreciado señor Manuel , reciba un cordial saludo de parte de todo nuestro equipo Ibis Cali Granada Muchas gracias por dedicar su tiempo en evaluar su experiencia con nosotros, nos complace mucho que haya tendido una grata estadia con nosotros. Esperamos verlo pronto de regreso, feliz resto de semana ! Mauricio Peña Gerente General

Good Stay

Customer review rating 4.0/5

John Business - 02/12/2021 Confirmed reviews ALL

New Ibis with a better design than others

Dear Mr. John Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Have a nice rest of week Mauricio Peña Gerente General

Terrible bed, terrible pillow, don’t have mini bar, don’t have front desk, don’t have water

Customer review rating 1.0/5

Jerilee B. S. Business - 29/11/2021 Confirmed reviews ALL

I arrived at 11 pm and I was surprised that there was no one at the front desk, I had to check in at the bar. They also inform me that they do not clean every day, something incredible in times of COVID and more in a hotel. the room is super small, the bed is hard, the pillows are shapeless, there is no mini bar, I called several times and no one answered me to ask for a bottle of water. It was a mess

Estimada señora Beltran Le agradecemos mucho su tiempo en compartirnos su experiencia con nosotros, comprendemos la molestia que puede causar nuestra medida de realizar aseo cada 2 días, es una medida que busca prevenir que después que la habitación sea limpia y desinfectada para su ingreso, no deba ingresar ninguna persona mas y generar un peligro de contagio. Sin embargo, esta medida es siempre de común acuerdo con ustedes los huéspedes, tal vez nuestra falla fue no haber sido claros con la información, pues si usted así lo prefiere, podemos hacer el aseo a diario. Lamentamos que no haya sido de su agrado la firmeza de los colchones, estos manejan una tecnologia Sweet Bed by Ibis diseñada en Francia por ortopedistas, sin embargo, su comfort es fundamental para nosotros, por ello contamos con topper disponibles que podemos instalar en la cama para brindarle mas suavidad, el requerimiento nos lo puede hacer previo a su alojamiento al correo ib…, nuestra linea telefónica 48… o solicitarlo en el momento de su llegada al hotel. Nuevamente le experesamos nuestro agradecimiento por sus comentarios y ofreciendole nuestras sinceras disculpas por las incomodidades causadas. Le deseamos un excelente comienzo de semana Cordialmente Mauricio Peña Gerente General

Ok stay

Customer review rating 3.0/5

Joseph P. Couples - 29/11/2021 Confirmed reviews ALL

Beds are too hard. Staff not too friendly.

Dear JOSEPH RAYMOND p. WILL, Thank you for taking the time to tell us about your experience at the ibis Cali Granada. I am sorry that the bed and our service experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide comfortable stay and a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauricio Peña Gerente General

Friendly people. Perfect location

Customer review rating 5.0/5

Oscar H. Solo - 29/11/2021 Confirmed reviews ALL

Nice people. good location. Perfect for job or vacations.

Apreciado señor Oscar, un verdaderp gusto saludarlo Muchisimas gracias por sus comentarios, son de gran valor para todo nuestro equipo , nos llena de alegria que haya tenido una excelente estadia con nosotros. Le deseamos un excelente comienzo de semana Cordialmente Mauricio Peña Gerente General

is there anything working in this hotel?

TripAdvisor rating 1.0/5

Alejandra O 05/11/2020 TripAdvisor review

years trusting Ibis hotels, the model is perfect: cleanliness, practicality and clean rooms, when these simple things stop working it becomes a nightmare - we asked for the cleaning of the room and they did not do it (picture yourself arriving and seeing your messy room after a long day) - shower without water pressure -the bathroom was slightly working - the safe ran out of battery, stopped working (one hour in the fix) - the rooms of this Ibis (Cali - Colombia) are smaller than the average of all Ibis, it feels claustrophobic, very small beds. - they did nos have the magic pillows

Dear guest Thank you for taking the time to tell us about your experience at the ibis Cali Granada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer, everyday, everytime; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address each problem you mentioned and prevent future occurrence. With regard to the room s, ibis follows an global standard, so all the ibis rooms arond the world are the same size. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

i nice place to stay

TripAdvisor rating 5.0/5

Felo G Friends getaway - 18/10/2018 TripAdvisor review

not only a great hotel. amazing people willing to help you grat rooms, and is located near almost anything I strongly recommend if you visit Cali you stay in Ibis Granada hotel all you need great price . great people all you ask for if you visit for business or pleasure.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

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