Mercure Warwickshire Walton Hall Hotel & Spa 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.8/5 2.721 comentários

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Mercure Warwickshire Walton Hall Hotel & Spa - Image 1
Mercure Warwickshire Walton Hall Hotel & Spa - Image 2
Mercure Warwickshire Walton Hall Hotel & Spa - Image 3
Mercure Warwickshire Walton Hall Hotel & Spa - Image 4
WALTON, WELLESBOURNE, CV35 9HG WALTON, United Kingdom

Descrição

Extras do hotel

  • Set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

Nossas acomodações

Localização do hotel

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON, WELLESBOURNE
CV35 9HG WALTON
United Kingdom

GPS:52.169574, -1.582747

Telefone
Fax +44 1789 470418

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.8/5  2.721 comentários

Classificação no TripAdvisor  3.5/5  4.120 comentários

100/10 RELAXING AND AFFORDABLE WITH CLASS!

Classificação TripAdvisor 5.0/5

863nehaj Avaliação certificada TripAdvisor

Myself and my friend came as a girls trip away. Please ignore all other reviews that are negative because good god have people got weird expectations. Firstly we were met with a beautiful slow and long drive thru to the spa resort itself. This in itself was screaming peaceful and zen!! The greenery around you is just what your mind needs, if you have a dog or bike or enjoy running you will appreciate this! but even to those who dont the views for a walk is just amazing. Secondly the staff were friendly at check in and we were provided with a sheet that had all the detail super handy and helpful. The room was clean and just what you would need for the night! We had the Easter deal with prosecco, dinner ( 2 cours) and breakfast with use of all facilities. The prosecco was 10/10 the best we had! felt luxurious! we got given a robe each and shoes for the spa! The facilities were clean when we used them and really relaxing! The dinner / breakfast hall was EXTREMLY classy with a open room that had glass panels all around! well done to whoever thought of this! this adds a element of something which i personally look for!. We forgot some toothpaste and the reception staff were very helpful gave us a free toothbrush each with small sachets of toothpaste! dinner was amazing a lovely menu and they dont fall short on what they give! The breakfast was all you can eat! so not limitations! THANKYOU for such an amazing stay!! WE WILL DEFFO BE BACK! with our other halves or family or more friends!!

Dear 863nehaj, We are all so happy that you had such a wonderful first stay with us that you are already planning to come back. It was great to hear that dinner and breakfast in the Orangery were both on point, but what is especially pleasing is to read your lovely feedback of our wonderful team. Thank you. Now you know the hotel, if there is anything in particular that you would like for your next stay, please do not hesitate to contact me. If not, I shall just look forward to welcoming you back! Warm wishes, Diane

Great customer service

Classificação TripAdvisor 5.0/5

lorrainecX9144IP Avaliação certificada TripAdvisor

We stayed here for my wife's birthday. The staff here are wonderful ,and a special big thankyou to Cher on reception who helped us with our requests including organising an extra night for us. Great location to explore Stratford upon Avon. Will be back in the future! x

Dear Lorraine, Thank you so much for posting a 5* review after your stay and it was kind of you to mention Cher, she is a wonderful member of our small team. She will be thrilled you mentioned her! We will certainly look forward to welcoming you back in the near future, With warm wishes, Diane

Unhelpful rude staff and shocking food

Classificação TripAdvisor 1.0/5

Michael P Avaliação certificada TripAdvisor

Hostile staff from the moment we walked in. Unhelpful and passive aggressive. Although there were a couple of members of staff that were pleasant, nothing you wouldn’t expect from a hotel. The food was shocking, store bought re heated crap. We tried our best to stay out in Stratford all day to avoid the hotel. Really was poor. Apart from that the location of the hotel was nice and perfect for dogs.

Hello U7118NWmichaelp It is so disappointing to read your review and that your unfortunate experiences have left you with this impression of the hotel. I am so sorry, especially as the vast majority of feedback we receive is the complete antithesis of this. I am investigating the account of your encounter as a matter of urgency, your review has been circulated to every member of the team, as you can read from the reviews on this site and other sites and that is why we are so surprised to receive your review. I hope you have found our response useful, With best wishes, Diane

Geen aanrader

Classificação TripAdvisor 2.0/5

Manon L Família - Avaliação certificada TripAdvisor

Pro's: + Ruime en fijne bedden, kamer netjes en erg complete mini gym Con's: - Buitendeur van de kamer kon niet goed dicht. - iedere dag waren de key cards van de hele groep defect en stonden we voor de dichte deur. Iedere dag moest het opnieuw worden geactiveerd bij de receptie. - Er was geen ontbijt genoeg, constant op - Avondeten werd niet goed geserveerd en kwaliteit onvoldoende. Ben er zelfs ziek van geweest. - Personeel was erg onbehulpzaam en onvriendelijk.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Warwickshire Walton Hall & Spa. I am sorry to hear the experience wasn't the normal quality we provide and I would ever so grateful if you could reach out to me directly on HA0I8-GM@accor.com with the issues you had during your stay. This would allow me to investigate them fully and ensure things are put right for future guests. Once again please accept my apologies and I hope we are able to rebuild your confidence in the future. Kind Regards Steven Hayes General Manager

Tranquilidade com um toque de século XVI

Classificação TripAdvisor 3.0/5

JohnnyU3 Negócios - Avaliação certificada TripAdvisor

Bonito e tranquilo hotel no countryside que está localizado a cerca de 18 Libras esterlinas (de táxi) da cidade de Stratford-upon-Avon. Por ser afastado da cidade, se não estiver de carro ou disposto a pagar o táxi, terá que se contentar com duas opções de restaurante, sendo um deles mais requintado e ambos necessitam de reserva prévia, ou então o bar que serve lanches e alguns pratos rápidos (fish and chips, por exemplo) até a meia-noite. Lindas paisagens de manhã ou no final da tarde, seja com o sol se pondo ou com uma leve camada de gelo no gramado, que pode se intensificar e congelar a água do chafariz. A arquitetura histórica do século 16 rende incríveis cliques se fizerem parte dos seus hobbies ou simplesmente para guardar uma lembrança. Os quartos são pequenos e aconchegantes e disponibilizam wi-fi gratuito, ferro e tábua de passar para pessoas que como eu geralmente precisam alisar as camisas recém tiradas da mala. A tv de tela plana tem um leque bem restrito de canais. O banheiro tem a vantagem de oferecer ducha e banheira, além do muito útil "heated towel rail", que serve para secar e aquecer as toalhas. Há academia e piscina coberta ali, mas ficam afastados dos quartos, O que nem sempre é prático devido às temperaturas mais baixas e ao vento cortante em boa parte do tempo. O atendimento é eficiente, mas não becessariamente simpático. Boa estrutura para eventos, sendo que os bolos e cookies servidos nos coffee breaks são deliciosos. Achei interessante servirem uma fruta diferente a cada dia e deixarem uma pequena placa indicando os benefícios de sua inclusão na alimentação.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 685 comentários 9.2/10 Localização
  • 2.133 comentários 5.7/10 Quarto
  • 1.996 comentários 6.7/10 Serviço
  • 16 comentários 4/10 Wifi
  • 1.620 comentários 6/10 Comida
  • 826 comentários 4.9/10 Limpeza
  • 680 comentários 6.6/10 Café da manhã
  • 650 comentários 5.7/10 Centro de Bem-Estar/Spa

Com a tecnologia Trustyou

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.