Mercure Warwickshire Walton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.8/5 3,073 reviews

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ALLSAFE approved hotel

Hotel extras

  • Set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

Our accommodation(s)

Hotel location

Mercure Warwickshire Walton Hall Hotel & Spa

United Kingdom

GPS:52.169574, -1.582747

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,073 reviews

TripAdvisor Rating  3.5/5  4,033 reviews

All in all a great place to stay

TripAdvisor rating 4.0/5

Katiipso39 TripAdvisor review

On arrival met by pleasant reception staff. Room was adequate for stay. In need of a few minor repairs and freshen up but clean and cosy. Bathroom has shower over bath and again could do with updating but clean. Good supply of hand wash , body wash and shampoo. Nice fluffy white towels. Had tea/coffee making facility, but could do with double the amount of tea coffee etc, however asked reception for some more and gladly helped. King sized bed.... Linen white crisp and fresh. In need of a bedside table as only one the other side. Good size TV for room. Well made blackout curtains. Hotel very quiet at night so slept well. Spa facilities.... Pool large and clean. Steam room amazing. Sauna very small... Fit 3 people.... Disappointingly no jaquzzi. Evening meal was 3 course and excellently presented and good quantity. Staff very polite and helpful. Drinks are expensive but it is a hotel so expected. Breakfast was a little disappointing. Good selection but hot food was barely hot. Bacon was fatty and greasy. Sausages hard and eggs undercooked. Coffee machine gave you a like warm coffee. Grounds where hotel situated was amazing and well worth a walk round. All in all an anjoyable stay..... And a bargain for £89 from. Woucher. Will visit again 😁

Good staff

Customer review rating 5.0/5

Pete Families - Confirmed reviews ALL

Enjoyable two day break with family. Staff are always happy to help. Food is good. What more could you want

Lovely area, good location.

Customer review rating 4.5/5

Peter R. Business - Confirmed reviews ALL

I am working locally and this hotel suits my needs perfectly. For the last 3 months i have been staying there during the week. Food and rooms good. Possibly could be updated here and there but comfortable.

Dear Peter R., We very much appreciate your comments regarding your stay at the Mercure Warwickshire Walton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio Campanile General Manager

Somewhat Disappointing

Customer review rating 2.5/5

Grumpy O. S. Business - Confirmed reviews ALL

Directions to find the main reception were somewhat ambiguous, so I ended up coming in the back entrance...Checked in easily, friendly staff. Found my room no problem. Walked past a damp, mouldy patch of carpet just close to my room which didn't inspire confidence. My room which was rather chilly (Mid November), so tried to turn on the heating. Nothing... Room was ok, but lacked a mini fridge (I had a sandwich & a drink I would have liked to refrigerate) No comfy armchair, which is common in other hotels. I had a room in the eaves, so the window was partly obscured by a sloping ceiling which made for a nice potential head injury close to the small desk. The window frame itself was so rotten, that I was able to sink my finger right into the hole - there was a gentle breeze coming in through the hole, so I left my soft drink next to it, which kept it cool. 😏 Every cloud.... Around 5pm, I saw staff taking portable heaters to other rooms, so I requested one if my heating/AC couldn't be fixed. I went downstairs to my business event. Luckily, I had the presence of mind to pop back to my room around 10pm to check if they'd left a heater, which they had. Except, they'd switched it on FULL, and the room was around 28 degrees 😯. The aforementioned rotten window was sealed shut, so I couldn't ventilate. All I could do was switch everything off and return to the Conference. Thankfully by 3am, the room had cooled to an acceptable level for sleeping. Comfy bed, warm shower. (slightly concerned that the sign in the bathroom said to keep door closed while showering to prevent activating the fire alarm 🤷‍♂️) Perfectly acceptable breakfast, with usual choice of hot food buffet, pastries, cereals, fruit etc. Disappointing lack of EV charge point - I don't expect free electricity - happy to pay for what I would have used, but didn't have the option. Overall, the hotel seems pretty tired - even the newer part.

Dear Bruce D., Thank you for taking the time to tell us about your experience at the Mercure Warwickshire Walton Hall Hotel & Spa. I am sorry to read that some aspect of your visit did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Antonio Campanile General Manager

Poor hotel room quality

Customer review rating 2.0/5

Chris T. Business - Confirmed reviews ALL

Not enough staff on reception led to a twenty minute wait to be checked in. Shower was faulty, dirty towel had been left in the bath.

Dear Chris T Thank you for taking the time to review your recent stay at Mercure Walton Hall Hotel and Spa. I am disappointed to read your comments in relation to your experience and will discuss the issues you have raised with the relevant head of department for further investigation and action. I apologise if your experience had a negative effect on your stay with us at Walton Hall. Thank you once again for taking the time to contact us and please be reassured that I will take your comments on board. I do hope that this experience will not deter you from visiting us again at Walton Hall and we look forward to welcoming you in the future. Yours sincerely, Antonio Campanile General Manager

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