Mercure Warwickshire Walton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.8/5 3,119 reviews

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ALLSAFE approved hotel

Hotel extras

  • Set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

Our accommodation(s)

Hotel location

Mercure Warwickshire Walton Hall Hotel & Spa

United Kingdom

GPS:52.169574, -1.582747

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,119 reviews

TripAdvisor Rating  3.5/5  3,998 reviews

Terrible service, small afternoon tea for the price

TripAdvisor rating 2.0/5

Leah C TripAdvisor review

After reading the reviews sitting here after having afternoon tea the reply’s are saying that it isn’t the normal quality of service here, well clearly the managers arnt watching over their staff or have not been told of these reviews as we were not once offered drinks or asked if everything was ok during our afternoon tea, I had to go over to the lady who was on her personal phone at restaurant reception, being the only people in the restaurant terrible service. Waited 30 minutes for the food even though it was booked in, going for our treatments now let’s see if they can make our journey worth it !

Dear Guest, Thank you for your recent review. I can only apologize for the inconsistent and unfortunate events that you had in the restaurant, we are genuinely looking to improve the deliver of of service and quality standards and we can only do that with feedback from our guests. We have recruited a new management team and they will appreciate your comments, they would also like to be associated with my apologies and investigate and action your feedback. We truly hope that you will give us another chance to be of service to you, as we truly value your business. Your sicnerely Antonio

Ground floor on the second floor!?

TripAdvisor rating 4.0/5

Fransch TripAdvisor review

Booked with Secret Escapes (DBB) at this Mercure Hotel. Beautifully situated on an extensive estate. At check-in it turned out that our booked ground floor room (due to the dog) could be reached down the stairs or elevator (from the ground floor) and had a view of approximately 10 meters further wall of 2 m high. I've experienced a lot of crazy things, but the ground floor below ground level is strange to say the least. This was what Walton Hall called the ground floor. Without much effort, our room was changed to a real ground floor room, a nice spacious clean room, which could be reached without stairs or elevator, and which, according to Walton Hall, would be on the second floor!? But other than that I can only be positive: friendly, helpful staff, good food a beautiful garden for a very reasonable price and once again beautifully located, far from civilization.

Dear Fransch, thank you for your review and kind feedback. I am pleased to read that overall you enjoyed your stay with us and the team was able to accommodate you on a different floor, I am pleased that the new bedroom was easily located for you and once again we would like to thank you for staying with us and we looking forward to welcoming you back soon. Kind regards Antonio

Great staff

Customer review rating 4.5/5

Ac Solo - Confirmed reviews ALL

Staff really friendly and helpful, restaurant really improved since my last stay earlier this year.

Made to feel very welcome

Customer review rating 4.5/5

Gaynor C. Couples - Confirmed reviews ALL

When I booked our stay I mentioned that it was our ruby wedding anniversary and the room we were given was amazing so who ever put us there thank you you made our day

Wedding in the Chapel

Customer review rating 4.5/5

J. P. Couples - Confirmed reviews ALL

Lovely venue, and all the staff we had dealings with were happy and helpful. Great food too

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Other web-users rate our hotel

  • 689 reviews 9.1/10 Location
  • 2,222 reviews 5.5/10 Room
  • 2,111 reviews 6.6/10 Service
  • 24 reviews 5.6/10 WiFi
  • 1,698 reviews 6.2/10 Food
  • 860 reviews 4.7/10 Cleanliness
  • 830 reviews 5.8/10 Comfort
  • 715 reviews 6.5/10 Breakfast

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