Mercure Warwickshire Walton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.8/5 2,387 reviews

Mercure Warwickshire Walton Hall Hotel & Spa - Image 1
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Description

Hotel extras

  • Set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

Our accommodation(s)

Hotel location

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON, WELLESBOURNE
CV35 9HG WALTON
United Kingdom

GPS:52.169574, -1.582747

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,387 reviews

TripAdvisor Rating  3.5/5  4,164 reviews

We were really looking forward to this, but……

TripAdvisor rating 2.0/5

Stephen B TripAdvisor review

Our recent stay at Mercure Warwickshire Walton Hall was far from satisfactory. The entire experience left much to be desired, starting with the condition of the hotel itself. The property appears run down. It's disheartening to see a hotel of this calibre in such a sorry state. The service was another major letdown. The staff seemed completely clueless and untrained, unable to fulfil even the simplest of requests. Basic inquiries were met with confusion and delay, making interactions with them more frustrating than helpful. The spa facilities were lacklustre and definitely not worth the inflated prices charged. The ambiance was mediocre at best. For what we paid, we expected a luxurious and rejuvenating experience, but instead, we left feeling underwhelmed and dissatisfied. Overall, I would strongly advise against staying at Mercure Warwickshire Walton Hall. It fails to deliver on even the most basic expectations of a hotel and spa retreat. Save your money and look elsewhere for a more enjoyable and worthwhile stay.

Huge price for a disgusting unclean and little receptive hotel

TripAdvisor rating 1.0/5

Sunshine17670596423 Solo travel - TripAdvisor review

The room was dirty and there were dirt marks on the walls. Of course, with such filth I didn't even consider using the bath or sauna. Anything in the spa is expensive, so I can't comment on the quality. The food is one of the weakest points. Lunch and dinner are overpriced and terrible! Thirty pounds for a steak that was badly done and definitely of poor quality. Some of the staff are extremely rude and make the experience even more stressful. I won't be going back.

Rundown over priced folly

TripAdvisor rating 1.0/5

Steve1367 Couples - TripAdvisor review

Looking at the website it's easy to believe that you will be staying in a luxury hotel and spa. Unfortunately this is quickly dispelled on arrival at the hotel, the buildings are run down and poorly maintained, many of the staff have little or no idea about hospitality. The property manager should be ashamed, I know maintenance on a Grade 2 building is costly but the level of work that has been done is shabby and no attention to detail, and the level of disrepair now requires much more experience as it requires replacing. The food was average and the waitress at breakfast was so rude, that she stood and screamed at another table when we commented on her attitude to the supervisor as she thought they had complained. There was member of reception who went above and beyond when we went to reception about a noisy party being held in the part of the hotel our original room was in, she moved us to another part of the hotel, unfortunately it was in just as bad a state, with used towels in the room.

Beautiful surroundings

TripAdvisor rating 4.0/5

Nikolcuton TripAdvisor review

Beautiful place with stunning views.. Our room was basic but clean. Would have l9ked a fridge in the room. The pool area is in need of a bit of an update but was enjoyable all the same. The restaurant food was delicious! As was breakfast. All the staff were friendly and helpful. I would definitely stay here again.

Ok stay

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Bedroom looked very tired Staff seemed unprepared and not very approachable Breakfast was dire

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Other web-users rate our hotel

  • 635 reviews 9.2/10 Location
  • 1,957 reviews 5.8/10 Room
  • 1,824 reviews 6.9/10 Service
  • 15 reviews 4.2/10 WiFi
  • 1,497 reviews 6.1/10 Food
  • 763 reviews 5/10 Cleanliness
  • 635 reviews 6.8/10 Breakfast
  • 603 reviews 5.8/10 Wellness Area

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