Mercure Warwickshire Walton Hall Hotel & Spa

Mercure Warwickshire Walton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.7/5 2,504 reviews

See on a map

Hotel extras

  • Set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

ALLSAFE approved hotel

Hotel location

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON, WELLESBOURNE
CV35 9HG WALTON
United Kingdom

GPS:52.169574, -1.582747

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Our accommodation(s)

The bedrooms in the Hotel are comfortable and modern in design. The bedrooms in the Hall are spacious and individually designed with your comfort in mind. All rooms have complimentary WiFi, TV and tea and coffee making facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  2,504 reviews

TripAdvisor Rating  3.5/5  3,790 reviews

Below expectations

TripAdvisor rating 2.0/5

MissVOnTour Families - TripAdvisor review

Sadly, this isn't the positive review I'd have hoped to leave. The positive - the young man on reception was amazingly helpful on check in and check out. The bedroom itself was clean. But that's where it ends. The bar staff, leisure staff, restaurant staff just seemed to lack knowledge and seemed very disorganised. We were given a bottle of prosecco at room temperature from the cupboard and told it will chill in a bucket of ice. No, it does not chill a whole bottle of prosecco! The floor in the dining room of the orangery needs someone to get on their hands and knees and clean the dam thing. It was filthy, and not just from 1 day of dirt. In the bedroom, the bathroom dispenser for body wash was completely empty... who does that? I won't be back, and won't be recommending anyone to go. Sorry.

A Vistit of two halves

Customer review rating 3.0/5

Mr R. Friends - Confirmed reviews ALL

Stayed for two nights in the Hall itself. It feels special staying over in this part of the hotel and the room I had was fabulously big and grand. The other side of the coin however was that the room was bitterly cold, with me sleeping in a dressing gown! Many of the buildings on the estate have been converted into accommodation which caters for all types of occassions which is great. My negative is that in the winter, its a shame non of these buildings are connected inside so u don't have to go out into the cold!

Dear Richard B., Thank you for taking the time to tell us about your experience at the Mercure Warwickshire Walton Hall Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have noted your comments regarding the cold room which I will share with my maintenance team as our heating should allow for a comfortable ambient temperature in all rooms, please do accept our apologies again for this disappointment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Herman Muller General Manager

GREAT ONE NIGHT STAY

Customer review rating 4.5/5

Ian E. Couples - Confirmed reviews ALL

Very enjoyable stay. Lovely location and attentive staff . Only issue was coldness of room. Cold AIr Con on full blast on arrival and could not turn off. Call to reception - who sent a young staff member up to fiddle with Air Con unit. Unfortunately she said like most in Hotel they are broken and can't be turned off unless maintenance man could do it but he was not back for 2 more days. No portable heathers available so only option was to change trooms - to a room which was not freezing cold - but also could not turn heating up.

Beautiful setting

Customer review rating 3.5/5

Sarah Families - Confirmed reviews ALL

We were on an overnight spa break, which was fantastic value for the amount included. We really enjoyed our treatments and the hotel setting was stunning. Food was good and the rooms were comfy, although there were a few little niggles with light bulbs not working and the plumbing.

Intresting Location

Customer review rating 4.0/5

Carlos Q. Couples - Confirmed reviews ALL

We accidently landed up at the incorrect reception . Akshada Kodag kindly took her time to guide us in the right direction and made sure that our check in was completed. Thank you once again Akshada . Dinner was our only disappointment . The service and quality of the food needs serious attention .

In partnership with TripAdvisor

Other web-users rate our hotel

  • 589 reviews 9.2/10 Location
  • 1,664 reviews 5.3/10 Room
  • 1,640 reviews 6.1/10 Service
  • 31 reviews 4.8/10 WiFi
  • 1,197 reviews 5.3/10 Food
  • 671 reviews 4.3/10 Cleanliness
  • 603 reviews 5.9/10 Comfort
  • 566 reviews 6.5/10 Breakfast

Powered by Trustyou

All our hotels in Walton