Mercure Warwickshire Walton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.9/5 1,694 reviews

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Mercure Warwickshire Walton Hall Hotel & Spa - Image 1
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WALTON, WELLESBOURNE, CV35 9HG WALTON, United Kingdom

Description

Hotel extras

  • Dog friendly hotel, set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

Our accommodation(s)

Hotel location

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON, WELLESBOURNE
CV35 9HG WALTON
United Kingdom

GPS:52.169574, -1.582747

Telephone
Fax +44 1789 470418

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,694 reviews

TripAdvisor Rating  3.5/5  4,231 reviews

Poor as could be

TripAdvisor rating 1.0/5

Danhly15 TripAdvisor review

Just had the worst 3 course meal of my life, ate the lot and I am still starving. The beef was cooked on the surface of the sun and the veg was blander the daytime TV. Bar closed at 10.30pm so no chance you could drown your sorrows after wasting your money at this tip.

A Fantastic Stay As Always.

TripAdvisor rating 5.0/5

Lorraine S TripAdvisor review

This is our fith visit to this lovely hotel grounds & spa. We had yet an outher lovely stay in a very clean comfortable warm room The breakfast was great very quick service & hot superb staff. We used the spa & pool the Three days it was spotless and very relaxing Staff Again were great. Were Booking Again Very Soon Great Value Aswell in beautiful Area. Julian & Lorraine Seymour 10 / 10. Thanks to all at Walton hall hotel Wellsbourne.

Wedding Day Administration Left Us Disappointed

TripAdvisor rating 3.0/5

Fred S TripAdvisor review

After a lot of searching, we finally decided on Mercure Warwickshire, Walton Hall to be the venue for our eagerly anticipated wedding. The setting looked perfect, the building with its history and character made what we thought would be the perfect choice. In fairness to the hotel I will at this point say that during the planning process we dealt with 3 wedding planners which may go someways to explaining for some of the issues. I’d also like to say that our guests enjoyed the day as they were unaware of what was planned, and only my wife and myself knew what didn’t happen as expected. On arrival, there was no staff member to greet guests and guide them to bar / rest areas ahead of being called in for the ceremony, and although we had paid for a Master of ceremonies as part of the package they were not present on the day. This would lead to several misunderstandings and lost time which resulted in some of the guests becoming bored due to a lack of leadership The wedding breakfast overran by an hour, there was confusion amongst the staff regarding what should have been happening and again a lack of leadership was evident, this led to our band not having the area agreed for them to set up and were left waiting in the hall reception area for an hour, when they were eventually allowed in the were told to set up in the wrong spot which meant we were then stuck with it for the evening . As mentioned earlier, we’d chosen Walton Hall for the character of the building and how wonderful our photos would look from outside with the building as the backdrop. Sadly this was not to be as the gravelled area outside the hall had become a car park due to the failure to section it off as agreed.. We did contact Walton Hall outlining our issues, they were very slow in responding due to lost emails / key staff holidays, but when we eventually thought we going to get some feedback they never responded again despite indicating they would.

Don’t book this hotel!

TripAdvisor rating 1.0/5

110lynn TripAdvisor review

We were booked in for a three night stay with new year eve gala. Whilst our room was clean the balcony door and windows were rotten resulting in major draught and noise from the balcony divider which was falling to bits. The bar had run out of draught beer and cider 5 coaches were squeezed into a small function room where the tables were so close together you couldn’t get through. The food was very basic, mash potato and cabbage and stew which was cold So called gala dinner was all of two choices of starter and main course but then we were advised if you weren’t a vegetarian you couldn’t have the vegetarian option! The food was horrendous, there were insufficient staff so the entertainers had to help serve and clear the plates! Fire alarm went off during the starters but no one knew what to do eventually it was switched off but no explanation given Our new year was ruined and whilst the staff did their best there was no organisation or communication and total lack of management Definitely a hotel to avoid at all costs which is a shame as the setting is lovely

Lovely Christmas Stay.

Customer review rating 5.0/5

Gill Couples - Confirmed reviews ALL

Stayed for 4 nights over Christmas. The hotel didn't appear that busy, which we like. Greeted at Reception by "Gift", we did remark on her very special name. Excellent service, nothing was too much trouble. A definite asset to Walton Hall. Breakfast was good. All staff very helpful and cheerful. The rooms in the main Hall are great, with some fabulous views. We have stayed at this hotel on several occasions and just love the grounds and the setting. Great for walking. Looking forward to our next stay.

Dear Gillian P., We very much appreciate your comments regarding your stay at the Mercure Warwickshire Walton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Steadman General Manager

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Other web-users rate our hotel

  • 611 reviews 9.2/10 Location
  • 1,728 reviews 6/10 Room
  • 1,577 reviews 7.1/10 Service
  • 8 reviews 4.5/10 WiFi
  • 1,297 reviews 6.1/10 Food
  • 666 reviews 5.3/10 Cleanliness
  • 546 reviews 6.6/10 Breakfast
  • 519 reviews 5.9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.