Mercure Dartford Brands Hatch Hotel & Spa 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.6/5 603 comentários

Mercure Dartford Brands Hatch Hotel & Spa - Image 1
Mercure Dartford Brands Hatch Hotel & Spa - Image 2
Mercure Dartford Brands Hatch Hotel & Spa - Image 3
Mercure Dartford Brands Hatch Hotel & Spa - Image 4

Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • 15 fully-equipped meeting rooms for up to 270+ guests

  • Motorsport-themed bar dedicated to Brands Hatch

  • Popular wedding and events venue

  • Leisure facilities including indoor swimming pool and gym

  • In-house bar & restaurant serving authentic local dishes

Nossas acomodações

Localização do hotel

Mercure Dartford Brands Hatch Hotel & Spa

Brands Hatch
DA3 8PE DARTFORD
United Kingdom

GPS:51.358815, 0.25235

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

GENEVIEVES

Enjoy a meal or drink in Genevieves Restaurant and motor sport themed bar, which overblook the legendary Brand Hatch Racing Circuit.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.6/5  603 comentários

Classificação no TripAdvisor  3.5/5  742 comentários

Don’t bother with the cheese and pickle sandwiches

Classificação TripAdvisor 4.0/5

michele19645 Avaliação certificada TripAdvisor

My daughter brought me the spa and afternoon tea package for my birthday so we went together. The hotel itself is nice. My daughter mentioned the toilets were dirty which wasn’t a great start. Whilst waiting outside the treatments room we could actually see fluff under the coffee table which must have been gathering for a long time which isn’t very impressive! The actual treatments we had were 20 mins back massage, 20 mins facial and 10 mins foot massage which were very very good, I wished it had lasted longer. We used the swimming pool and jacuzzi, the pool was a bit fresh went we went in but was nice and quiet. I don’t think the jacuzzi was working though as had no bubbles and no button to press it on. The showers are a lot to be desired, in dire need of a good clean and such tiny cubicles. Very dated. The afternoon tea was ok, BUT the cheese sandwiches we had was just awful, the cheese looked like it had been left unwrapped for days, we both couldn’t finish the mouthful, not good enough, very cheap ham used too but scones and pot of tea was nice.

Nice hotel

Classificação TripAdvisor 5.0/5

455kerrys Romântica - Avaliação certificada TripAdvisor

Cannot fault the hotel and the spa facilities, the motorsport bar is good with a nice selection of gins Our room was lovely , it was immaculate. Comfy super king sized bed and the bathroom was nice too Definitely be back. The only thing that lets it down is the restaurant, the choice is very basic on the menu but the breakfast was good

Thank you for taking the time to share your review, we were pleased to read that you had time to enjoy our spa facilities, as well as our Racing Bar. We look forward to seeing you again soon, our new Head Chef is currently finalising our new menus and they will be available very soon.

Spa day and afternoon tea

Classificação TripAdvisor 5.0/5

tibbels Viagem com amigos - Avaliação certificada TripAdvisor

Booked the spa and afternoon tea for my best friend’s birthday and we both had a lovely relaxing day with treatments and us of the spa facilities and a lovely afternoon tea. The staff in the spa where lovely and the treatments where fantastic the afternoon tea was very nice to finish of the day

Thank you for sharing your review following your recent spa visit. We have shared your feedback with the team who were all pleased to read that you had enjoyed your time with us. We look forward to seeing you again soon,

Would return , attention to detail,

Classificação TripAdvisor 5.0/5

Jenny D Avaliação certificada TripAdvisor

Amazing room, so spacious, extremely clean , bathroom very big., toiletries in the room , nice fluffy towels , cozy bed and pillows , . Food was very good , nice choice , pleasant and helpful staff, breakfast selection good , Reception Staff very professional and smiley,

Thank you for sharing your feedback following your experience with us, we are so pleased that you enjoyed your time with us. Your feedback has been shared with the whole team and we hope to see you again very soon.

Enjoyable stay!

Classificação TripAdvisor 4.0/5

Sophie F Avaliação certificada TripAdvisor

I booked a one night stay here for valentines day and I have to admit, I was reluctant having seen some of the previous reviews. However, I can say that I had a very pleasant stay here. The receptionist was very warm and welcoming on arrival. Upon booking, it tells you that there is a £10 fee for parking per day, but this isn't true as you are allowed to park for free if you're staying at the hotel. We had a bottle of Prosecco delivered to our room (included in our package), which was a lovely touch. We were also given robes and slippers to wear down to the spa. The room itself was very clean and spacious and we had a lovely nights sleep! The curtains were, however, a little worn out/mouldy and could definitely do with replacing. The spa itself had everything we needed. The pool was a little cold but nice and spacious. The jacuzzi, steam room and sauna were all very nice and relaxing. There are 6 loungers which you can use (so long as people don't reserve them with their towels!) The changing rooms are decent too. We used the gym on the second day of our stay. It was a little outdated but had lots of equipment we could use. I think we got there at a busy time because there were lots of personal trainer sessions going on when we were in there, making it quite loud if you like that sort of thing! For dinner, we had two courses from the restaurant included in our package. The food was decent and the service was okay too. The buffet breakfast was nothing special but had a nice selection of hot food and savoury options. As a vegetarian, it would have been nice to see some meat free alternatives in the hot food section. The only thing that put a bit of a downer on my stay was being told by the spa receptionist that "once you've checked out, you've checked out and shouldn't be using the spa." This was annoying because I actually called the spa a few days before my visit and asked when I could use the facilities. The lady on the phone told me that I would be welcome to use the facilities during both days of my stay, even when I have checked out of the room. Luckily, the spa staff did let us in despite this disagreement but it would be nice if the staff were consistent on what the rule is with the use of the facilities for hotel guests. Overall, I would recommend this hotel if you're looking for a reasonably priced, nice relaxing getaway.

Thank you for sharing your feedback, we were all delighted to read that you enjoyed your Valentines get away with us. Your feedback regarding the Spa use is helpful to us, you can indeed use the Spa for the day of your departure, so your feedback will assist us with coaching with our team. Thank you again for sharing and we hope to see you again very soon.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 298 comentários 8.3/10 Localização
  • 1.091 comentários 5.2/10 Quarto
  • 931 comentários 6.5/10 Serviço
  • 16 comentários 6.4/10 Wifi
  • 536 comentários 3.6/10 Limpeza
  • 499 comentários 4.1/10 Comida
  • 485 comentários 5.2/10 Conforto
  • 325 comentários 4.6/10 Comodidades

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