Customer review rating (ALL Rating) 3.9/5 3,038 reviews
ALLSAFE approved hotel
15 fully-equipped meeting rooms for up to 270+ guests
Motorsport-themed bar dedicated to Brands Hatch
Popular wedding and events venue
Leisure facilities including indoor swimming pool and gym
In-house bar & restaurant serving authentic local dishes
Enjoy a meal or drink in Genevieves Restaurant and motor sport themed bar, which overblook the legendary Brand Hatch Racing Circuit.
Check-in from - Check out up to
Classic rooms include one double bed, TV, free unlimited WiFi, en suite bathroom with toiletries, a hairdryer, tea and coffee making facilties. Superior rooms include two single beds, TV, free unlimited WiFi, en suite bathroom with toiletries, hairdryer, tea and coffee making facilties.
Number of meeting rooms: 18
Maximum size: 207 m²
Maximum capacity: 350 people
Maximum banquet capacity: 270 people
100% genuine reviews from our guestsFind out more
Recent stay at Mercure Brands Hatch
D S Business - 24/11/2021 TripAdvisor review
Good hotel with friendly staff. Hotel very convenient for Brands Hatch race circuit. Plenty of car parking and just a short walk to the circuit itself. The breakfast is very good and there is a varied menu each evening.
Adventure66832911188 24/11/2021 TripAdvisor review
2 rooms booked for one night while racing at Brands Hatch. Despite hotel being full check in was quick, rooms available early. Both rooms were nice, clean and everything we needed. Staff smiled, helpful and they gave us late check out on one room at our request. Huge improvement on previous stay, well done management, staff and maintenance team. Breakfast fine, however fresh fruit would be nice addition, just tinned offered.
Not the best!
micedwards 14/11/2021 TripAdvisor review
The restaurant was poorly staffed and food was overpriced and of a poor quality. The swimming pool had problems with the water temperature, as it was freezing. We only stayed there as it was next to the track where my husband had a Driving Experience, Wouldn't stay there again. Also there was a complete lack of Covid restrictions.
Good night away but a few minor niggles
theforsdykefamily 18/10/2021 TripAdvisor review
The online check in doesn’t work very well. I got to the hotel and they didn’t seem to have a record of it. Was not a big issue and the process was simple just repetitive. However they must have found it later as there was a knock at the door with an anniversary card. They would only have know from my online check in. There were also issues with the online element at checkout as I had decided to use a difference card and pre authorised the suggested amount. However at checkout there was no record of this and they wanted to charge the original card. I wasn’t keen to pay twice. The manager helped to resolve it but certainly some IT elements to address between the hotel and Accor. The room was spacious. We had a privilege room with complementary soft drinks in the minibar and nespresso pods which was a nice touch. Our room overlooked the track which was great. It was a little noisy as the Superbikes meet started the next day and everything was being set up. It didn’t bother us though. In fact we watched the track inspection from the window in the morning. The bed was comfortable and lots of good touches in the room - robes, slippers, toiletries, hair dryer, iron and board as well as a fan and heater. There is no air con but the window opens with is nice as not always in these hotels. I prefer fresh air anyway! There is no hotel information in the room beyond some QR codes which are out of date and relate to the covid restrictions - eg say the bar and restaurant are shut, but they are not. There is no lift. Only 1 flight of stairs but not ideal Isla have mobility issues. We used the pool. It is a little dated but was nice to swim. Could be improvement with the information - nothing in the room about needing £1 for lockers or whether towels were available etc. The changing rooms are large and communal with 2 small private changing areas. These are nearly impossible to use as there is a large chair in each that takes up over half of the cubical space - odd. Considering towels are provided for the hotel and spa guests there was no basket for them so they were dumped on the floor underneath the mirror with the hairdryer leading to an unnecessary messy look. However l, these niggles really are minor. The staff were really friendly and helpful, the food delicious and rooms comfortable. The location cannot be beaten for Brands Hatch either.
Track day stay
hgbarnard 08/10/2021 TripAdvisor review
The hotel is certainly in need of a refurbishment however the food was good quantity and the room was good quality I stayed there to attend a track day at Brands Hatch and you you not wish for a closer location
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