Mercure Bristol Grand Hotel

Mercure Bristol Grand Hotel 4 stars

Customer review rating (ALL Rating) 3.6/5 831 reviews

See on a map

Hotel extras

  • Newly renovated Grade II listed building from 1856

  • Home to the largest ballroom in the city centre

  • Home to the bee-themed Keepers restaurant & bar

  • Private Hotel Car Park

  • Within walking-distance of main amenities

ALLSAFE approved hotel

Hotel location

Mercure Bristol Grand Hotel

Broad Street
United Kingdom

  • By plane

    BRISTOL INT At 12.39km / 7.7 miles

  • By train

    TEMPLE MEADS At 1.29km / 0.8 miles

GPS:51.455372, -2.593519

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Eat, drink and unwind, morning, noon and night at Keepers Kitchen & Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also features homegrown honey sourced from a hive on the hotel's roof.

Our accommodation(s)

With 186 spacious and beautifully appointed rooms, stunning suites and eleven elegant function rooms, we are the first choice for tourists and business travellers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  831 reviews

TripAdvisor Rating  3.5/5  1,276 reviews

Great Customer Service

TripAdvisor rating 5.0/5

sandyjE6194WL Families - TripAdvisor review

From check-in onwards we had a great stay. Parking was convenient and our rooms were cool, fresh and comfy. Great welcome from Mahin, on reception, who is a great ambassador for Accor. Fab choice of wines and spirits. Altogether a great location. Walking distance of Corn Street and handy for the main attractions and shopping centres. Highly recommended

Perfect base for a weekend getaway

TripAdvisor rating 4.0/5

Sunshine02817776384 Couples - TripAdvisor review

Checking in was simple, just a matter off giving the receptionist a PIN code and name. Unfortunately our first room didn’t have hot water and body wash, however they quickly resolved the problem by putting us in a new (larger) room. The room was very clean and all of the standard accompaniments were present. The shower was lovely and the location is perfect for a city get away. Overall we thoroughly enjoyed the experience and will 100% recommend it.


TripAdvisor rating 2.0/5

Richcolb Business - TripAdvisor review

Although the pictures look nice, this is a hotel that is well past its prime and is clearly being run on a shoestring. The hotel looks like it had a renovation a few years ago and since then no money has been spent maintaining it, the carpets are dirty and stained, my room was smelly and hadn't been deep cleaned for some time. I attempted breakfast only once as the food that was laid out at the buffet was cheap and nasty..the hash browns had a curious bleach like taste and the sausages could have been squeezed out of a tube. The room I was placed in was dark and depressing being a relatively small room with very high ceilings. I was in Bristol on business for two weeks in a row and on the previous week I had stayed in the Clayton on the same road. I very much regret not booking that hotel again as it was lovely..

Adult visit

TripAdvisor rating 5.0/5

ianmY4073AR Friends getaway - TripAdvisor review

After reading lots of native reviews about this hotel I was very worried about our stay here, (as I booked it) we are here as I write this review, me and 4 other friends, 5 single rooms, and I must say there is nothing wrong with this hotel, in fact I'm pleasantly surprised how good it is, so far I can only comment on checking in and the quality of the room and generally the hotel, please ignor all the bad reviews this is not a bad place to stay, and I've stayed in some top end hotels all over the world, and this place is A ok.

Stylish and cozy

TripAdvisor rating 5.0/5

Yuliya B TripAdvisor review

Located in the very centre of Bristol, easy to access any top sights. Designed in the street art+loft style, with a flair and details of an old classic ship - a tasteful mixture! The bed was comfortable, and the room, as well as the bathroom, was clean and fresh. Had a good and tight night's sleep. Loved the place!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,615 reviews 9.2/10 Location
  • 2,414 reviews 5/10 Room
  • 1,609 reviews 7.6/10 Service
  • 25 reviews 7/10 WiFi
  • 1,257 reviews 3.7/10 Comfort
  • 926 reviews 4.1/10 Cleanliness
  • 689 reviews 5.2/10 Amenities
  • 668 reviews 4.5/10 Breakfast

Powered by Trustyou

All our hotels in BRISTOL