Mercure St Albans Noke Hotel 4 estrelas
Nota clientes Avis (Classificação ALL) 3.8/5 21 comentários
Mercure St Albans Noke Hotel
AL2 3DS ST ALBANS
Estação de trem
4.83 km / 3 mi 1 hrs 10 min walk / 13 min drive
Aeroporto int. 1 - código IATA
24.14 km / 15 mi 22 min drive
Aerop. int. 1 - nome completo
24.14 km / 15 mi 23 min drive
38.62 km / 24 mi 30 min drive
Check-in desde as - Check-out até às
O Noke Restaurant está disponível tanto para os hóspedes do hotel como para não residentes. O restaurante tem um ambiente moderno e elegante e serve uma grande variedade de cozinhas.
O Oak & Avocado é um restaurante estilo brasserie menos formal. O Oak & Avocado serve uma seleção de bebidas e refeições ligeiras a partir do final da tarde. Durante os meses mais quentes, os hóspedes podem desfrutar de refeições no terraço.
Avaliações dos nossos clientes
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Don't phone this hotel or you will be ripped off
Nota Tripadvisor 1.0/5
Caroline187058 Famílias - Avaliação com certificação TripAdvisor
I called the Mercure St Albans to enquire about a Celebration of Life event for my late father. They kept me on hold for 12 minutes before I lost patience and hung up. I tried again later in the day with the same result. Luckily my mobile phone provider interrupted the second call to say I was nearing my monthly call cap. On checking I found that I had been charged £8.66 for each call. There was no message on the line informing me that the number was a premium rate one and I didn't realise that I was being charged fromthe moment I pressed 3 for events. I am thoroughly disgusted with Mercure and will not be using them again.
Isolation hotel but Accor web site let us book it,
Nota Tripadvisor 1.0/5
aardvarktraveller Couples - Avaliação com certificação TripAdvisor
We had booked one night here to break our journey up. However on arrival we found it had been used as an isolation hotel for four, yes 4 MONTHS! So there we were with no hotel accomdation which in these times is a major problem. The problem was caused by the ACCOR WEBSITE which let us book it and in addition we’re Accor members. We’ve complained to Accor and they’re like yeah well. We’re disgusted with the customer complaints team at Accor, they’ve offered nothing by way of apology. We were lucky to find accommodation not to far away.
Nota Tripadvisor 1.0/5
H3489PZjanetj Negócios - Avaliação com certificação TripAdvisor
Stayed here for work for three weeks. My room was reasonably clean, but very tired, the bed was comfy, the shower was hot and the staff friendly. However, the positives come to a screeching halt here! Food - absolutely appalling! I cannot believe they have a trained chef...cold, basic, stodgy, cheapest ingredients, frankly the WORST food I've ever had in a hotel.
Nota Tripadvisor 5.0/5
472DL96 Solo travel - Avaliação com certificação TripAdvisor
The worlds most highly underrated guest house. Featuring Chefs that only Wolfgang Puck and Gordon Ramstein could compete with. Hotel staff were helpful, friendly and extremely well spoken. The only thing missing from this amazing complex is a golf course. Leisure facilities were extremely clean. The pool and Jacuzzi always at the perfect temperature. Gym was complete with state of the art facilities. Unfortunately I wasn’t able to use any of these. Nice rocky beach, pretty clean and not to overcrowded. The best time is before 10 am on weekdays. Some cafes on the seafront offer great breakfast. Just a four hour flight from Heathrow airport. very nice for swimming. Car park is rather large quite adequate for roughly 4 coaches, 2 Vito’s and 94 cars. Featuring an amazing and extremely round roundabout with beautiful shrubbery. I would also highly recommend visiting in the winter months as the skiing is amazing at that time of year. The landscape is mind blowing. Surrounding area is really special and amazing for mountaineering and just a short flight from away. Lots of love Security Steve
Not for the long haul
Nota Tripadvisor 3.0/5
Hey89boo Negócios - Avaliação com certificação TripAdvisor
I had to isolate here for 3 weeks for work and when I found out it was a Mercure Hotel, I was really excited as I have heard really good things. However, it was not what I was expecting. The room was filthy, the phone didn’t work, and the food was awful. They didn’t seem to have any concept of vegetarian, veganism, gluten free, alternative milk or nut allergies. I myself am a vegetarian and I notified them of this before arrival. However, more than half of my meals contains meat. When I told the staff this each day, they would apologise agitated and return half an hour later with a cold vegetarian meal. A friend of mine with a nut allergy was given a meal full of nuts, another friend was given soup with part of a corroded whisk in it, oftentimes the food was uncooked, cold or just plain inedible. I have never written a bad review in my life, in fact I often try to see the positives in each place I visit, but seeing that we had to isolate, we relied so heavily on one thing after a long day at work; a nice cooked meal; and that was not what we received. The staff were on the whole very nice and tried to meet the high demands of visitors, but I feel that with the sudden influx of new visitors, they struggled around cope. My room smelt of smoke, there were cobwebs, dust and stains everywhere, and I was constantly having to kill silver fish everyday in both my bathroom and all up the walls of the room itself. That’s not a good sign of a clean dry place. So for all of the above reasons, I would not recommend staying here, nor will I ever be staying here again in the future.
Em parceria com TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price