Mercure St Albans Noke Hotel 4 stars

Customer review rating 4.0/5 2,836 reviews

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Mercure St Albans Noke Hotel
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Hotel extras

  • The Noke restaurant serves international cuisine

  • A fitness centre, including heated indoor pool, spa, sauna and steam room

  • 11 purpose-built meeting rooms

  • Wedding facilities capable of accommodating upto 250 guests

  • Great location with excellent link to the M1 and M25

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Mercure St Albans Noke Hotel

Watford Road
AL2 3DS
st albans
united kingdom

Tel: +448713769034

Check-in from 14h00

Check out up to 12h00

  • 321 :  ARRIVA LONG FALLOW

  • By plane

    HEATHROW At 38.62km / 24 miles

  • By plane

    LONDON LUTON At 24.14km / 15 miles

  • By train

    ST ALBANS CITY At 4.83km / 3 miles

GPS :51.72169, -0.364869

Our accommodation(s)

Standard Double Room

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Twin Room

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Double Room

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Twin Room

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Accessible Twin RoomNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
Rooms

Our restaurants and bars

THE NOKE RESTAURANT

Type of cuisine: International

The Noke Restaurant is available to both hotel guests and non-residents. The restaurant has a modern and stylish atmosphere and serves a wide range of cuisine. Please note our Noke restaurant can be used for private events, please ring for availability

Lunch

06:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OAK AND AVOCADO RESTAURANT

Type of cuisine: Bistro

The Oak & Avocado is a less formal brasserie style restaurant. The Oak & Avocado serves a selection of drinks and light meals from early evening. During the warmer months, guests can enjoy dining on the terrace.

Dinner

15:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COCKTAIL BAR

Non contractual photo

The Cocktail Bar is the main hotel bar and coffee lounge and is situated on the ground floor, adjacent to the Noke Restaurant. The bar serves coffee, refreshments, alcoholic beverages and light meals throughout the day.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OAK & AVOCADO BAR

Non contractual photo

The Oak & Avocado Bar serves a selection of drinks and light snacks in an informal setting. In the summer, guests can enjoy the patio area.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 324

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure St Albans Noke Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,836 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,068 reviews

Great stay

Customer review rating 4.0/5

Peter M. Business - 27/11/2020 Confirmed reviews ALL

I stay at the hotel on a regular basis and you can’t fault it, the staff are great and the rooms are a bit dated but nice

Good stay, Friendly staff

Customer review rating 4.0/5

Tim Business - 23/11/2020 Confirmed reviews ALL

Friendly staff convenient location, I had a 2 night stay, very pleasant.

Lovely weekend break

Customer review rating 4.0/5

Andra Families - 09/11/2020 Confirmed reviews ALL

We had a lovely stay. Very professional. Clean and modern. Food excellent and service was excellent.

excellent value

Customer review rating 4.0/5

Jake R. Families - 02/11/2020 Confirmed reviews ALL

Really enjoyable. Perfect place for a pre-wedding stay! Kelly the sales manager was fab!

Good location

Customer review rating 4.0/5

Pauline Friends - 02/11/2020 Confirmed reviews ALL

Well organised staff very caring

Lovely staff. Fabulous breakfast! Great spa.

Customer review rating 4.0/5

Angela W. Families - 31/10/2020 Confirmed reviews ALL

The hotel is slightly tired, but that's not surprising in the strange times. However the staff were very nice. Super helpful and they made us feel really welcome.

Helpful staff!

Customer review rating 4.0/5

Natasha Friends - 29/10/2020 Confirmed reviews ALL

Staff were helpful from booking right through to leaving. The food was amazing (except the £10 room service pizza that looked and tasted like an aldi £1 special) but everything else was amazing. would deffo book again.

Excellent safety adhered to during Covid.

Customer review rating 4.0/5

Anonymous Friends - 28/10/2020 Confirmed reviews ALL

Comfortable, clean, efficient, friendly.

Overnightsray

Customer review rating 4.0/5

W. Couples - 27/10/2020 Confirmed reviews ALL

Convenient, close to M25 Everything general satisfaction. Comfortable room ( 211 ) but furnishings need updating and/or replacing

Ideal location for my visit

Customer review rating 4.0/5

Noel Families - 25/10/2020 Confirmed reviews ALL

Room was cold on entering but managed to sort out heating system satisfactory.

Good stay

Customer review rating 4.0/5

M D. Families - 24/10/2020 Confirmed reviews ALL

Hotel was clean and had everything we needed. We had a small issue with the heating on arrival but this was very quickly sorted out for us. We had breakfast in hotel which was very nice. All in all a very pleasant stay.

Acceptable but disappointing

Customer review rating 4.0/5

Claudio G. Families - 21/10/2020 Confirmed reviews ALL

Additional bed was not set up when we arrived. One of the bathrooms stank of cigarettes. Heaters in the bathrooms were not working. Breakfast selection disappointing. Coffee machine broke down during breakfast and replacement coffee utterly undrinkable. Room keys had to be replaced several times because they kept failing. Staff were lovely. Outdated and worn decor especially compared to other Mercure Hotels.

Comfortable stay.

Customer review rating 4.0/5

John M. Solo - 20/10/2020 Confirmed reviews ALL

I have stayed at the Mercure St Alban's Noke Hotel several times. This most recent visit was equally good to previous visits. The room was comfortable and well appointed and the bed was comfortable. I enjoyed the full English breakfast and was made to feel welcome by all the reception and dining room staff. All were friendly, helpful and very professional. Grateful thanks for a very pleasant stay.

Nice food and lovely setting

Customer review rating 4.0/5

Dawn Couples - 18/10/2020 Confirmed reviews ALL

Really enjoyed our stay. The facilities were clean and the staff very friendly.

Dear Dawn B., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulina (Reception Supervisor)

Too noisy!

Customer review rating 4.0/5

Jan S. Solo - 12/10/2020 Confirmed reviews ALL

Although I live in St Albans I booked two nights at The Noke to get some respite from noisy neighbours but it wasn't quiet at the hotel and I only stayed one night.

Dear Jeannette S., Thank you for taking the time to tell us about your experience at the Mercure St Albans Noke Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulina

Satisfying

Customer review rating 4.0/5

David S. Families - 11/10/2020 Confirmed reviews ALL

Ok,but nothing special

Dear David s., Thank you for taking the time to tell us about your experience at the Mercure St Albans Noke Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulina

Amazing staff

Customer review rating 4.0/5

S J. Couples - 06/10/2020 Confirmed reviews ALL

This was our second stay here having changed from a well known chain. Hotel is well situated and although as with many other hotels there are areas that could do with updating. Our room this stay was much better it was more spacious and cleaner. For us it was the staff that made our visit special. They were first class from start to finish.

Dear steve J., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and personally with Kamila and Kath. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulina

Great location , lovely place

Customer review rating 4.0/5

Tara M. Business - 03/10/2020 Confirmed reviews ALL

Just a quick stop over , great location , nice swim , relaxing place

Dear Tara m., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulina

Great location, lovely hotel, but the room was too hot.

Customer review rating 4.0/5

Emma J. Couples - 01/10/2020 Confirmed reviews ALL

My fiancé and I stayed at the Mercure Noke and the stay was lovely, however the room was far too hot. We asked a receptionist if there is a way to turn the heating down and we were told ‘with a remote’ which was obviously incorrect. We both struggled to sleep the first two nights due to the temperature in the room

Dear Emma, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. What is more, thank you so much for the lovely feedback about your check-in experience with me. Sincerely, Paulina

Great Service

Customer review rating 4.0/5

Jane Families - 24/09/2020 Confirmed reviews ALL

We stayed at this hotel as it’s perfectly located for visiting our family in St Albans. The staff could not have been more helpful especially Barbra and Paulina on the front desk. A lot of hotels are doing a grab and go breakfast at the moment, however, we had a great full English in the morning at This hotel ! All round great stay, thank you

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