Mercure Liverpool Atlantic Tower Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,837 reviews

Hotel extras

  • Central location, with plenty of nearby transport links

  • Skyline views of Liverpool from the Vue Bar and Terrace

  • Vista Restaurant offers a choice of international cuisine

  • Nearby Albert Dock, Liverpool One and The Cavern Club

  • 10 dedicated meeting rooms accommodating up to 150 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Privilege rooms are more spacious, with king sized beds and include enhanced toiletries, slippers and robes. Ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities and bottled water. Classic Double rooms have a double bed, ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities, iron and ironing board and in room safe.

Hotel location

Mercure Liverpool Atlantic Tower Hotel

Chapel Street
United Kingdom

GPS:53.407618, -2.995191

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


Vista Restaurant offers stunning views overlooking the Royal Liver Building and River Mersey. The restaurant serves a selection of British classics and international dishes with a selection of drinks and wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,837 reviews

TripAdvisor Rating  4.0/5  3,732 reviews


TripAdvisor rating 1.0/5

X9780UPalanb TripAdvisor review

absolute dump - door locks were faulty and linen was covered in stains (blood or cuury I could not be sure). expected some kind of response from desk staff but all i got was non-comital shrugs and very little action. DO NOT TAKE YOUR FAMILIES HERE THERE ARE MUCH BETTER PLACES FOR THE SAME PRICE IN LIVERPOOL.

Excellent experience.

TripAdvisor rating 5.0/5

gwyne501 Couples - TripAdvisor review

Stayed at the hotel as part of a coach party trip ( 19th March), must admit having read some of the reviews I was a bit apprehensive. Yes only one lift was operational and a few bits looked tired, but excellent service, friendly staff and brilliant room - 1001 certainly made up for this. Great 3 course evening meal and excellent breakfast, along with a clean room, wet room shower and a very good night sleep mean that we will certainly visit again.

Tired and tatty

TripAdvisor rating 3.0/5

Melaniej3008 Families - TripAdvisor review

So I’ll start by saying that yes I booked an extremely cheap deal at the hotel but it is a four star hotel and you would expect some sort of four star standards. When we arrived there was no one on reception. We waited and a girl finally came out and asked if we’re checking in. She checked us in and told us what time breakfast was. I had to ask about the two glasses of Prosecco that we got as part of the deal and she gave us a voucher. We made our way to the lift as we were in the 9th floor. Only 1 lift from 3 was working. The room was tired, wooden and small. The bathroom wasn’t overly clean so I wiped everything down. There were stains down the wall, not exactly 4 star. We slept ok but the pillows were awful, really cheap and hard. There was no bottled water and no body lotion in the bathroom. On our way eat to eat for the evening we thought we’d use our vouchers so tried to find the bar. The Vue bar that was signposted on the second floor was an empty room. We had to ask at reception to be told the bar was on the first floor. My daughter remarked it was like a working man’s club! Horrible cheap wooden tables and chairs. The restaurant was next door and no disrespect looked like a wake. I don’t think there was anyone under 80 there! I’m not being rude but if you like a bit of a vibe then there wasn’t any! Breakfast in the morning wasn’t great. We had to ask for plates, the cutlery and glasses weren’t clean nor were the coffee cups. It just all felt in need of a really good clean. We checked out after having walked down 9 flights of stairs as still only one lift working. The cheery lady on reception asked if we had enjoyed our stay and if we wouldn’t mind doing a 5 star trip advisor review. The hotel is so far off 5 stars I was speechless. I know Covid has hit hotels hard in terms of modernising but there is no excuse for cleanliness and I wouldn’t return. There are far better hotels in Liverpool.

Mother’s Day Afternoon Tea

TripAdvisor rating 5.0/5

Donlon2014 Families - TripAdvisor review

Brought my mum and daughter for a Mother’s Day afternoon tea. The service was exceptional (thank you Susie). The selection of cakes and sandwiches superb and excellent value for money. Would definitely visit again for a true Liverpool experience overlooking the waterfront!!

St Patrick weekend

TripAdvisor rating 5.0/5

Vivien S Couples - TripAdvisor review

Stayed here for st paddy's day weekend could not be happier gave us free upgrade to privilege room with great views of Liverpool plus a hearty breakfast to start the day, all staff very pleasant and helpful rooms very clean and the bed was so comfy definitely will return THANKYOU MERCURE .

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,768 reviews 9.2/10 Location
  • 4,639 reviews 5.8/10 Room
  • 3,148 reviews 8.2/10 Service
  • 27 reviews 5.6/10 WiFi
  • 2,019 reviews 5.1/10 Comfort
  • 1,860 reviews 3.7/10 Cleanliness
  • 1,666 reviews 6.7/10 Breakfast
  • 995 reviews 3/10 Amenities

Powered by Trustyou

All our hotels in Liverpool