Mercure Liverpool Atlantic Tower Hotel

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Mercure Liverpool Atlantic Tower Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 2,100 reviews

ALLSAFE approved hotel

Mercure Liverpool Atlantic Tower Hotel
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Hotel extras

  • Central location, with plenty of nearby transport links

  • Skyline views of Liverpool from the Vue Bar and Terrace

  • Vista Restaurant offers a choice of international cuisine

  • Nearby Albert Dock, Liverpool One and The Cavern Club

  • 10 dedicated meeting rooms accommodating up to 150 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Privilege rooms are more spacious, with king sized beds and include enhanced toiletries, slippers and robes. Ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities and bottled water. Classic Double rooms have a double bed, ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities, iron and ironing board and in room safe.

Hotel location

Mercure Liverpool Atlantic Tower Hotel

Chapel Street
United Kingdom

Fax: +44 871 376 9125



  • By plane

    JOHN LENNON At 14.65km / 9.1 miles - Shuttle paying

  • By train

    LIVERPOOL CENTRAL At 0.48km / 0.3 miles

GPS:53.407618, -2.995191

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


Vista Restaurant offers stunning views overlooking the Royal Liver Building and River Mersey. The restaurant serves a selection of British classics and international dishes with a selection of drinks and wines.

Our guest reviews for
Mercure Liverpool Atlantic Tower Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,100 reviews

TripAdvisor Rating  4.0/5  3,487 reviews

Well located

Customer review rating 3.5/5

David Couples - Confirmed reviews ALL

Hotel is OK but needs updating. Mould all over the nets in the room

Well located, enjoyable stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Able to check in early by a very pleasant receptionist. Great view from room. Would stay again.

Shocking room cleanliness

Customer review rating 2.0/5

Stephen Families - Confirmed reviews ALL

On arrival had to pronounce my surname three times to receptionist. Then when we got to our room we where shocked to find the room was quite rundown (stained carpet dirty windows etc.) But worst of all we had a thick congealed blood stain in our bath (reported immediately to receptionist)

lovely staff

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

wedding reception- lovely food and very attentive staff

Great stay

Customer review rating 5.0/5

Sarah H. Couples - Confirmed reviews ALL

Good location, Very friendly staff, comfy room, great breakfast fantastic stay thankyou

Very good location

Customer review rating 2.5/5

Amanda Couples - Confirmed reviews ALL

Good location but hotel could do with slight updating .Breakfast good first day not so good second day .No orange juice.Most important could not open window in room very stuffy

Friendly atmosphere

Customer review rating 5.0/5

Fomurdoch Business - Confirmed reviews ALL

Staff were extremely helpful and friendly.

Terrible for a wedding

Customer review rating 1.0/5

Anonymous Friends - Confirmed reviews ALL

Terrible experience. Rooms not up to standard - leaking windows and flooded shower. Food ordered and never arrived. Meals without ingredients eg a chicken Ceasar salad ordered which had no chicken on it. Rooms unavailable even though guests had booked. Staff irritable.

Nice Hotel

Customer review rating 5.0/5

Karen Couples - Confirmed reviews ALL

The hotel was in a good location, staff were friendly & helpful. We only stayed one night but will defo stay again.

Good location.

Customer review rating 3.5/5

Yvonne Couples - Confirmed reviews ALL

Arrived and received a nice welcome. Room was clean, toilet flusuer did not 2ork, it was fixed in no time. Ordered food in the bar which we waited quite wome time for, when the burger arrived the burger bun was so cold, and thevplant based bu4ger was warn, i was that hungry i just ate it. We left two suit bags in the room which will he held for us to collect.

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

2 night break. Good location. Friendly and helpful staff. Would stay again

Great location but average facilities

Customer review rating 3.0/5

D&a Couples - Confirmed reviews ALL

We were expecting more from this hotel. Room smelled musty on entering. Air conditioning was dirty and broken. Bed was softer than we like and sheets poorly attached. Breakfast was average, certainly edible but tepid. Entrance was dark and uninviting too. It’s a good thing that we came for the city not the hotel!

Excellent find

Customer review rating 4.5/5

Ivan B. Couples - Confirmed reviews ALL

Only stayed one night and had a very comfortable stay

Just what we needed!

Customer review rating 5.0/5

Jessica Couples - Confirmed reviews ALL

Upon arrival our room wasn’t ready, so we were upgraded to the best room in the hotel! Walking in to the room we had fantastic views of the Liver building and the river, a lounge, separate bedroom and bathroom. The room was perfect. Breakfast was great and drinks in the bar before going out for dinner was good. Staff were super helpful and friendly. The hotel does have a car park but we used the NCP car park about 100yards away from the hotel.

Very nice. Great view / location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Lovely. Rooms v tired though and need a face lift. View from window great but window was shot and therefore had lots of condensation obscuring view. Need an update of air con system. More choice required on tea tray in room. Breakfast v nice . Staff v nice and professional.

Nice staff but tired and dated hotel

Customer review rating 1.5/5

Stuart G. Families - Confirmed reviews ALL

Worst Accor I’ve stayed in. Hotel felt dirty and grubby. Dirty plates and glasses in restaurant. They ran out of menu options and even ice.! Room had lots of marks on the walls, felt damp and had mould on the curtains, we did get another room that was significantly better. All the staff were nice and professional. Duty manager carried out excellent service recovery, but it’s just a shame the hotel feels unloved by Mercure/Accor. I would never stay there again.

Great location. Great breakfast!

Customer review rating 3.5/5

K.w. Families - Confirmed reviews ALL

We had booked two rooms for a one night stay for our trip to Liverpool, to celebrate our sons 18th Birthday. Location of the hotel is great & we were very pleased with our breakfast. Great choice & the food was hot. Sadly one of our rooms wasn't ready on arrival, it took three trips down to reception to sort it & this made us late for getting ready to go out for the evening. When the situation was finally resolved we were very happy with our sons room & the Birthday card & cake were a nice touch in his room too. However I do think if a check in time is given, then rooms should be ready at that time.

Excellent location

TripAdvisor rating 4.0/5

kazzam44 Business - TripAdvisor review

Great location near Princes Dock and a fabulous view of the cruise ship I was visiting ! The room was a decent size & clean. Good choice of breakfast inc Danish Pastries, cereals and full english. Staff were friendly and helpful. I would stay here again for business purposes or a weekend stay.

Dear kazzam44, Thank you for your review, myself and the team are delighted you enjoyed your stay with us. We look forward to welcoming you back very soon.

Cheeky Husband And Wife Getaway

TripAdvisor rating 5.0/5

familyfriendsparty1 TripAdvisor review

Had a wonderful time staying at the Atlantic Liverpool we had the stay in deal which included over night stay, breakfast, evening meal, 4 beers and a bottle of wine. This was an amazing deal and the food was superb value for money. There is parking nearby which is very convenient. The staff was extremely helpful and couldn’t do enough to make sure your stay was too notch. I would highly recommend this deal as it was something that we will do again. Once again the staff were very helpful and we will be back soon.

Dear familyfriendsparty1, Thank you for your review, I'm delighted you enjoyed your stay. Rest assured you comments will be shared with the team and we look forward to welcoming you back again in the near future. Kind Regards Alan

Great people, unique hotel, ideal base

TripAdvisor rating 4.0/5

6026 TripAdvisor review

Ideally situated to explore the unique attractions of Liverpool City Centre and for access to transport to the whole of Mersyside. Unique shipshape architecture with great views over the river or city and excellent service.

Dear 6026, Thank you for your review, I'm delighted you enjoyed your stay. We look forward to welcoming you back again in the future. Kind Regards Alan

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