Mercure Aberdeen Caledonian Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 612 reviews

Mercure Aberdeen Caledonian Hotel - Image 1
Mercure Aberdeen Caledonian Hotel - Image 2
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Mercure Aberdeen Caledonian Hotel - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Home to 83 bedrooms, including deluxe rooms and suites

  • Close to the train station, heliport and Aberdeen Airport

  • Exquisite views of Union Terrace Gardens

  • Ideal facilities for wedding events and guests

  • Situated near the prestigious His Majesty's Theatre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE ABERDEEN
United Kingdom

GPS:57.14628, -2.103435

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE BISTRO

Our restaurant is the perfect location for afternoon tea or you could enjoy international and local cuisine from our dinner menu

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  612 reviews

TripAdvisor Rating  4.0/5  1,372 reviews

Customer review rating 3.5/5

Mabaza R. Couples - Confirmed reviews ALL

the stay as good except for one thing in the afternoon e went to the bar for a coffee and no bar staff present so we asked the receptionist if someone could come and help us to which she said she would go and get someone, we waited 15minutes and no one appeared so we left and got a coffee from gregs across the road

Dear Stewart F., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Kevin M. Business - Confirmed reviews ALL

All good

Dear Kevin M., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir

Great stay

Customer review rating 5.0/5

S D. Couples - Confirmed reviews ALL

Lovely hotel, early check in late check out, breakfast so good

Dear Guest, thank you for taking the time to write back to us regarding your recent stay with us at Caledonian Hotel. I am pleased to note that the facilities and the service were to your liking. we do hope to have an opportunity to welcome you back to the property in the near future for another enjoyable stay. Warm Regards, Aamir Mir General Manager

So Much Better!

TripAdvisor rating 5.0/5

AlexJ262 Solo travel - TripAdvisor review

I stayed here a few years ago and vowed never to return, but with a some Accor points to burn and not fancying the Ibis I stayed again last week, and it couldn't have been more different! Check in was quick and the receptionist was so friendly. She upgraded me to a deluxe room which was spacious and very comfortable with a lovely bed so comfy I lied down for a minute whilst waiting for the kettle to brew and fell asleep for the night! The bar was pleasant with excellent service. The location is very good- just away from the hubub of Union Street but in easy walk of all the shops, restaurant and nightlife and just a 10 minute walk to the train station. Based on my second experience, I'll certainly be back again and hope that this is the norm rather than my first visit!

Dear Guest, thank you for your feedback. I am pleased to note you had an enjoyable stay with us and my team mates looked after you well. we look forward to welcoming you back to the Caley for a memorable stay in the near future. Kind Regards, Aamir

Great location.

Customer review rating 4.0/5

Cath Couples - Confirmed reviews ALL

Staff were helpful , polite and friendly. Room was ok but facing Union gardens was very noisy with music playing until 3am. Wondered why ear plugs were supplied!! The music was outside somewhere perhaps in the garden.

Dear David G., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 609 reviews 8.9/10 Location
  • 915 reviews 6.5/10 Room
  • 747 reviews 8.8/10 Service
  • 7 reviews 8.3/10 WiFi
  • 314 reviews 6.8/10 Breakfast
  • 303 reviews 6.1/10 Cleanliness
  • 239 reviews 4.1/10 Vibe
  • 196 reviews 3.7/10 Amenities

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