Mercure Exeter Rougemont Hotel 4 stars

Customer review rating 4.0/5 6,899 reviews

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Mercure Exeter Rougemont Hotel
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Hotel extras

  • Located opposite Exeter Central train station

  • Drakes Restaurant offers a choice of brasserie-style meals

  • 6 dedicated meeting rooms accommodating up to 250 guests

  • Wedding facilities capable of accommodating 250 guests

  • Central location, with plenty of nearby attractions

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • EXETER AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Exeter Rougemont Hotel

Queen Street
EX43SP
exeter
united kingdom

Tel: +4408713769018

Fax: (+44)08713769118

Check-in from 14h00

Check out up to 12h00

  • EXETER BUS STATION : 

  • By plane

    EXETER AIRPORT At 9km / 6 miles - Shuttle paying

  • By train

    EXETER CENTRAL At 0.16km / 0.1 miles

GPS :50.72575, -3.533418

Our accommodation(s)

At Mercure Exeter Rougemont Hotel, we have 98 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

Standard Double Room

  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Standard Twin Room

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilege King Room

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Mini bar with free soft drinks(...)

Standard Single Room

  • Max. number of persons: 1
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron
Rooms

Our restaurants and bars

DRAKES

Type of cuisine: Bistro

Our restaurant serves modern British and European cuisine with an extensive selection of wines from our Flavours from the Cellar collection.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DRAKES BAR

Non contractual photo

Comfortable, contemporary surroundings servings drinks, snacks and light meals

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NELSONS LOUNGE

Non contractual photo

Traditional lounge setting located in the lobby of the hotel ideal for intimate evening dining, afternoon tea and we also serve speciality coffees.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 229

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Exeter Rougemont Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

6,899 reviews

tripadvisor

TripAdvisor Rating 3.5/5

635 reviews

Customer review rating 4.0/5

Debbie Couples - 14/10/2020 Confirmed reviews ALL

Friendly welcoming staff. Clean comfortable room. Lovely breakfast in room.

Excellent stay

Customer review rating 4.0/5

Mark G. Couples - 13/10/2020 Confirmed reviews ALL

The reception staff were brilliant and very accomodating for myself and my disabled wife. One of the reception staff went out of her way to assist with room bookings and parking arrangements. Would definately recommend Exeter Rougemount.

Great location, friendly staff

Customer review rating 4.0/5

F. F. Families - 12/10/2020 Confirmed reviews ALL

We stayed two nights in a premier king room with our two children and dog. Good sufficient room and pleasant breakfast. COVID measures felt necessary but obviously do change the pleasurable experience of staying in a hotel. We didn't get a space in the car park which was a bit of a hassle but alternative parking was nearby.

awful

Customer review rating 4.0/5

Anonymous Business - 11/10/2020 Confirmed reviews ALL

rude staff, poor cleanliness

Well located

Customer review rating 4.0/5

W. Couples - 10/10/2020 Confirmed reviews ALL

Pre check in was a good idea and efficient. Staff friendly throughout the stay. No-one explained no room servicing so had to find out about Tea/Coffee/milk top ups the hard way. Lack of toiletries in reception when needed. Car park filled with college students in morning not socially distanced.

Good stay

Customer review rating 4.0/5

Anonymous Couples - 10/10/2020 Confirmed reviews ALL

We checked in by a lovely person who told us all the information we needed to know. The bed was massive and comfy and the shower was great

Nice building in central location. Good size room. Nice staff

Customer review rating 4.0/5

Julia S. Couples - 09/10/2020 Confirmed reviews ALL

First of all, impressed by the building. Beautiful interior and staircase! Lovely, friendly receptionist. Then impressed by the size of the room, facilities and cleanliness. (Room 124). The bathroom even had its own window, which is also a plus. Bear in mind there is no hairdryer provided, and I could have done with a couple of extra pillows, but that’s me. Can’t comment on the food, as we did not eat at the hotel. It’s in a very central location, so parking isn’t cheap. It cost £12 to park in front of the hotel for 24 hours, but it was convenient. It’s just opposite the station, after all. Very impressed with our stay, and would definitely stay again.

Tiny room

Customer review rating 4.0/5

Paulina Business - 08/10/2020 Confirmed reviews ALL

Tiny room with poor finishes. The staff was very nice and helpful

Great hotel

Customer review rating 4.0/5

Helen M. Families - 07/10/2020 Confirmed reviews ALL

The room was large, clean and warm . The staff were friendly and helpful. The location was very central

Great location

Customer review rating 4.0/5

Steven C. Couples - 07/10/2020 Confirmed reviews ALL

Satisfied with all, though breakfast left something to be desired. Also seemed crazy that car park was open to public as well as guests so always full.

Good stay

Customer review rating 4.0/5

Anonymous Couples - 06/10/2020 Confirmed reviews ALL

Lovely staff who were extremely helpful and friendly throughout our stay. Nice room with everything needed for our weekend break. Good location too

Nice stay

Customer review rating 4.0/5

Tina Families - 05/10/2020 Confirmed reviews ALL

Nice hotel, good location, always have really friendly staff.

DISAPPOINTED

Customer review rating 4.0/5

Travellin' M. Couples - 05/10/2020 Confirmed reviews ALL

We enjoyed the hotel as such. Friendly staff. Ideally located as we travelled by train. Nice room. Nice ambience. Bitterly disappointed at lack of catering. Dinner in hotel not available. No advice when we booked that the breakfast was Take away in a bag. Poor value and not what we wanted. Would have booked room only if we had known. Your website was silent about the breakfast "offer?". We should have been told. We have stayed in hotels since the pandemic. If they can do it so can you. Plus what was worse was the choice. Even Travelodge with their normal breakfast in a bag manage cereal with milk. Yours is a good hotel and ranks better than Travelodge not worse

Overall disappointing

Customer review rating 4.0/5

Lh Business - 05/10/2020 Confirmed reviews ALL

I stayed over only 1 night for work purposes. I ate at the restaurant, the food wasn't very good and the menu was limited. Whilst at dinner, the restaurant was completely empty including a lack of staff. There was no music, I was sat on my own in dead silence. This wasn't ideal as I was travelling on my own so it was quite lonely, I could have eaten somewhere else with some kind of atmosphere. My room was ok, very clean, however it was quite noisy during the night. I am a heavy sleeper but I did get woken up a few times by banging of doors around the hotel. Staff working during my stay were very friendly though and I appreciate the steps they have in place due to COVID19 - this was all carried out very well and did make me feel more at ease.

Impossible to find fault

Customer review rating 4.0/5

Mark E. Solo - 04/10/2020 Confirmed reviews ALL

Excellent location, friendly and efficient staff, comfortable rooms and beds, it was not possible to find fault. Old world charm and personality combined with a modernity that’s avoids being bland and rendering the place identical to everywhere else.

Good stay

Customer review rating 4.0/5

David Couples - 03/10/2020 Confirmed reviews ALL

Overall a good experience. Only issue was the early morning noise from lorries unloading.

Amazingly located

Customer review rating 4.0/5

Anonymous Couples - 03/10/2020 Confirmed reviews ALL

Very well located hotel, and lovely room. Only slight complaint is that the pillows were a little hard for myself and my partner.

Enjoyable brief stay

Customer review rating 4.0/5

Anonymous Business - 03/10/2020 Confirmed reviews ALL

Location ideal, nice room, comfortable bed, nice breakfast.

good location

Customer review rating 4.0/5

Alton Business - 02/10/2020 Confirmed reviews ALL

pleasant, efficient, friendly

Ideal place to stay as it is central

Customer review rating 4.0/5

L,l. Couples - 02/10/2020 Confirmed reviews ALL

Everything was fine,staff explained what we neaded to know quite clearly

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