Mercure Exeter Rougemont Hotel

Mercure Exeter Rougemont Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 131 reviews

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Hotel extras

  • Located opposite Exeter Central train station. Within walking distance to the Cathedral.

  • Central location near the High Street, Exeter Underground Passages and University.

  • 6 dedicated meeting rooms accommodating up to 250 guests

  • Wedding facilities capable of accommodating 250 guests

  • The hotel offers limited onsite private parking. Subject to availability.

ALLSAFE approved hotel

Hotel location

Mercure Exeter Rougemont Hotel

Queen Street
United Kingdom

GPS:50.72575, -3.533418

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Our restaurant serves modern British and European cuisine with an extensive selection of wines from our Flavours from the Cellar collection.

Our accommodation(s)

At Mercure Exeter Rougemont Hotel, we have 98 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  131 reviews

TripAdvisor Rating  3.5/5  786 reviews

Customer review rating 3.5/5

Stewart A. Families - Confirmed reviews ALL

Breakfast was terrible! Sausages were old and re heated the eggs watery and tasteless The coffee cold

Great staff, poor room

Customer review rating 1.5/5

Bruce H. Couples - Confirmed reviews ALL

We were delighted with the evening front desk staff, who were really helpful when we checked in around 8.00pm and the restaurant staff who were friendly and efficient. However the room was in a poor state with the bath face panel significantly water damaged and the paint on the main room walls was stained and untidy. At about 3.00am we were woken by water dripping into the room from a cracked service bulkhead. We could only get back to sleep by muffling the noise with a towel.

Everything was just lovely

Customer review rating 5.0/5

Lynn C. Couples - Confirmed reviews ALL

Greeted by friendly staff, comfortable spotless room and a tasty breakfast ... perfect really!

Terrible - book somewhere else!

TripAdvisor rating 1.0/5

Honeylocket Couples - TripAdvisor review

Our stay was totally unacceptable. The quality of this hotel is disgusting and a slur on the reputation of Mercure hotel chain. It needs inspecting. The rooms are dirty, noisy, poor quality and certainly not of 2,3 or 4 star standard. Our room had dirty net curtains with large foundation or blood stains on them. The room smelled of wet dog. The ceiling had disgusting stains on it. The bath was peeling. There were holes in the back of the bathroom doors. The mastick on toilet was peeling off. 2 towels were stained and dirty. The walls are like paper and not soundproofed. A bar was closed. The phones are broken in the rooms. Carpets are dirty and worn. It is understaffed. The hotel allowed terrible noise from people until 3am. I stay in hotels a lot. I will never book a Mercure hotel again, as the brand has clearly slipped and is worse than a Travel lodge. Disgusting hotel.

Great location and lovely building

TripAdvisor rating 4.0/5

L9993MXrichardf Couples - TripAdvisor review

Location is great, very close to shopping and restaurants in Exeter, right opposite the train station, and a lovely old building. A bit threadbare in places but loads of character, and (Privilege) room was large, airy and with a decent view. Staff friendly, we managed to park right outside, and enjoyed our stay. quibbles, only that breakfast was a bit disappointing, hot food wasn't very hot and they kept running out - to be fair to the staff they were trying their best to keep up but didn't really spoil a pleasant stay

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Other web-users rate our hotel

  • 1,072 reviews 8.6/10 Location
  • 1,453 reviews 4.8/10 Room
  • 1,059 reviews 7.8/10 Service
  • 8 reviews 8.4/10 WiFi
  • 765 reviews 4.2/10 Comfort
  • 584 reviews 3/10 Cleanliness
  • 424 reviews 4.5/10 Amenities
  • 412 reviews 5.8/10 Breakfast

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