Mercure Exeter Rougemont Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 493 reviews

Mercure Exeter Rougemont Hotel - Image 1
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Description

Hotel extras

  • Located opposite Exeter Central train station. Within walking distance to the Cathedral.

  • Central location near the High Street, Exeter Underground Passages and University.

  • 6 dedicated meeting rooms accommodating up to 250 guests

  • Wedding facilities capable of accommodating 250 guests

  • The hotel offers limited onsite private parking. Subject to availability.

Our accommodation(s)

Hotel location

Mercure Exeter Rougemont Hotel

Queen Street
EX43SP EXETER
United Kingdom

GPS:50.72575, -3.533418

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DRAKES

Our restaurant serves modern British and European cuisine with an extensive selection of wines from our Flavours from the Cellar collection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  493 reviews

TripAdvisor Rating  3.5/5  938 reviews

Great location Opposite Exeter Cenyral Statoon

Customer review rating 4.5/5

Adrian B. Business - Confirmed reviews ALL

Always made welcome, staff are so friendly.

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

friendly staff, clean and comfortable

Horrendous avoid at all costs

TripAdvisor rating 1.0/5

nick7p TripAdvisor review

Stayed at the Mercure Exeter Rougemont last night, £105 , everything was truly awful, room was a freezing cold, windows rattled and creaked and wind whistled through cracks, bathroom like a freezer, no hot water , shower unusable just a dribble , and breakfast not fit for my pet dog including no coffee due to machine broken. Truly shocking, I did politely complain at reception checking out but was not offered any form of refund, also impossible to email a complaint to Mercure hotels , avoid this place at all costs and shame on you Mercure not looking after your customers

Dear nick7P We appreciate you taking the time in letting us know about your concerns following your most recent visit to Exeter. I was concerned to read your remarks and will investigate thoroughly with our team. Please do not hesitate to contact me direct at the hotel if you have any further concerns or if we can be of any further assistance. Kind Regards, Simon Bailey

Well located

Customer review rating 4.0/5

John W. Families - Confirmed reviews ALL

A very well located fine building in which too stay.

Well located

Customer review rating 5.0/5

Gresley Couples - Confirmed reviews ALL

Lovely hotel, perfect location and great helpful staff

Dear Gresley We very much appreciate your comments regarding your stay at the Mercure Exeter Rougemont Hotel. It is always a pleasure to receive positive feedback which I will share with our team as I am sure that this feedback will serve as an encouragement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager

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Other web-users rate our hotel

  • 1,110 reviews 9/10 Location
  • 1,370 reviews 6/10 Room
  • 1,030 reviews 8.8/10 Service
  • 7 reviews 9.5/10 WiFi
  • 722 reviews 5.3/10 Comfort
  • 493 reviews 5.5/10 Cleanliness
  • 428 reviews 5.2/10 Amenities
  • 365 reviews 6.4/10 Breakfast

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