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ibis Styles Manchester Portland Hotel 3 stars

Customer review rating 4.1/5 6,794 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
ibis Styles Manchester Portland
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+ 6 Services

Hotel extras

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 1km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
Catering
  • Breakfast included in the price
  • 1 Restaurant(s)
Business services
  • Copy/print service available Paying

Hotel location

ibis Styles Manchester Portland

Portland Street
3 To 5
M16DP manchester
united kingdom

Tel: +448713769026

Fax: (+44)8719711752

Check-in from 15h00

Check out up to 11h00

  • MANCHESTER PICCADILLY GARDENS :  Various PICCADILLY

  • By plane

    MANCHESTER At 16.09km / 10 miles

  • By train

    PICCADILLY STATION At 1.93km / 1.2 miles

GPS :53.480173, -2.235233

Our accommodation(s)

The rooms at the Portland Hotel have a private bathroom with free toiletries. Rooms offer tea and coffee making facilities, a work desk, air conditioning and a hairdryer. All rooms also have a flat-screen TV. Rooms offer tea and coffee making facilities, along with a work desk, air conditioning and a hairdryer. All rooms have a flatscreen TV with Freeview.

The Queen (large double)

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

The Duet

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

The Compact (small double)

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

The Solo

  • Max. number of persons: 1
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Our restaurants and bars

JAMBOREE FOODFEST & BAR

Type of cuisine: International

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Styles Manchester Portland

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

6,794 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,188 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Building in bad shape and dirty.

Customer review rating 1.5/5

Anonymous Business - 09/06/2021 Confirmed reviews ALL

I changed 3 rooms and each one of them had their own problems. 1. The first room was dirty and had a broken window 2. The second room was very small and there were 6-7 huge and noisy ventilation machines like a meter away from the windows 3. The third room had no soundproof whatsoever. I could head all the conversations from the next rooms. Also had very old windows and a lot of noise was coming into the room. The corridors and the walls were dirty. The whole building is in bad shape.

Absolutely shocking I've emailed the hotel numerous times and haven't got anything back so far!

Customer review rating 0.5/5

Danah Couples - 09/06/2021 Confirmed reviews ALL

Had complaints throughout my stay at the portland, I've emailed several times and the hotel have failed go get back to me. Would never recommend would rather sleep in my car next time.

Great location, staff lovely but had a few not great experiences

Customer review rating 3.0/5

Andrea D. Families - 08/06/2021 Confirmed reviews ALL

Had to move rooms on first night between 12 and 1 in the morning as a very loud noise what I thought was coming from bathroom. Moved to a room, a lot quieter but air con not working. Tried to get food in the restaurant on first night at 840 and was unable too. When I asked what time kitchen closed, the man said 10-1030 and when I reminded him of the time, he just shrugged. First morning of breakfast there was no cups and I was told we had to use plastic pint glasses for our hot drinks although I did find a cup. Bacon baps pre wrapped in foil and bacon was practically raw. Breakfast choice very limited (nothing at all like what it depicts on the photos on the website.) Although the comments above are not great, I appreciate the hard times we are in but most of the staff are lovely and very accommodating.

Disappointing this time

Customer review rating 3.5/5

Julie S. Families - 06/06/2021 Confirmed reviews ALL

Always stay here when visiting Manchester but was bit disappointed on this occasion. No body wash in shower & empty bottle near wash basin, confusion over late checkout till 6pm which I paid £20 for ,this has gone up from £10!! All sorted at reception who still rang me on the day of departure saying I should have checked out, on return to room key card no longer charged so had to get it charged again,not happy. May think of staying elsewhere next time it's just the location is perfect & normally find ibis styles very good.

Good stay

Customer review rating 3.5/5

Tilly Friends - 05/06/2021 Confirmed reviews ALL

Room a tad smaller than expected and slightly run down interior however worth the money and I would return.

Good value for money, but air conditioning did not work

Customer review rating 3.5/5

David Solo - 04/06/2021 Confirmed reviews ALL

Extremely hot in my room, so difficult to sleep. I requested reception arrange some adjustment. It was impossible to set the device to cool the room, as it seems the settings are arranged centrally. But the adjustment was not made, so I had three uncomfortable nights in sweltering heat.

Great room and lovely staff - but a lot of disappointments!

Customer review rating 2.0/5

Alex Couples - 01/06/2021 Confirmed reviews ALL

The room we had during our stay was a nice room, enough for just what we needed, a decent sized bed for a stopover after a night out in Manchester. Bed was comfy and the room was very clean - shower was a good size too. Had booked direct through the website and included early check in for 10am so we could get ready for a lunch booking. However we were disappointed when we got there to be told no rooms would be ready until 12, with it being a Sunday and people checking out late and being fully booked the night before. Completely understandable, but just very disappointing as we had to rush getting ready. We were however refunded the £10 for the early check in which was great. We had booked Jamboree (the hotel bar) for a few drinks in the evening and a bite to eat. When we walked in we were told the bar was shut, but upon saying we'd booked were seated in the very empty restaurant! Most drinks weren't available and there was a very limited menu we were shown a picture of. Again, COVID is likely to blame for most of this, and we understood, just again disappointing as we had made a booking but had to find somewhere else to eat/drink. The staff were very apologetic about everything, which did help the situation. One thing however we couldn't see past was the safety of our room. Our aircon unit didn't seem to work properly, so during a very warm night, we had our room window slid most of the way open. The 7th Floor has an external fire exit door that runs the whole way along that corridors windows. Unfortunately, during the night this seemed to pose a massive risk to the security of the room, as we had a couple of drunken heads poke through our window during the night. No external barriers on the window meant that anyone could climb in if they liked, from one room and to the next.... Overall a nice room and friendly staff. The disappointments of the early check in and restaurant not being able to be open were easily overlooked by the staff's apologies and friendliness, however the security of our room did worry me and something I believe should be flagged.

Great location and very comfy bed

Customer review rating 4.0/5

Jake Couples - 31/05/2021 Confirmed reviews ALL

Great location and comfiest bed i have ever stayed on, bit stingy with toilet roll though (only 2 rolls for a 3 day stay)

I like the bathroom

Customer review rating 4.0/5

P.d. Solo - 29/05/2021 Confirmed reviews ALL

The bathroom is the best of your room. Room was small and I don't like the decor. With the dirty window glass it make the room gloomy.

Good stay, very good value

Customer review rating 4.0/5

Cpth Solo - 29/05/2021 Confirmed reviews ALL

Quirky decor but a good and comfortable room, and very quiet too, as I had requested. I would definitely use this hotel again although I might skip the breakfast which was very basic

Good stay

Customer review rating 5.0/5

Great H. V. S. F. Business - 26/05/2021 Confirmed reviews ALL

great visit, hotel seemed very busy, clean big room, great bar at a great location, everything on your door step, and the service is very very good. highly recommend and will visit again

Very good stay

Customer review rating 5.0/5

Jo H. Couples - 24/05/2021 Confirmed reviews ALL

Was a amazing weekend be back soon

OK for price

Customer review rating 3.5/5

Carole C. Couples - 22/05/2021 Confirmed reviews ALL

We changed our room after having a few problems with room air con and iron. Rooms need upgrading they are abit tired but ok for the price. The upgraded room was bigger and everything in working order but we thought for the price difference would be nice if got bit extras like coffee machine or biscuits.

1 night stay

Customer review rating 3.5/5

John Couples - 21/05/2021 Confirmed reviews ALL

Just a 1 night stay fot £46 Inc brecky it did the job ,got told wen we checked it there would be bacon rolls for breackfast the bread never turned up so didnt have any dont know why they didnt just put it on normal bread . there should be plastic cups in the bathroom for my morning medication . im guessing there wasnt a lot staying wht were we put with someone in next room who were quite loud i the morning .the bed and pillows ewere really comfy had a great nights sleep .everything was lovely and clean ,the rooms are not very big ,i wouldnt pay more than £65 a night to stay .

Excellent location

Customer review rating 4.5/5

A C. Business - 21/05/2021 Confirmed reviews ALL

Super impressed by the front desk and management team here who were very accommodating. Will return!

Very Impressed!

TripAdvisor rating 5.0/5

abaagil1210 12/01/2021 TripAdvisor review

I wasn't expecting too much for the price we paid but was very pleasantly surprised. Check in was quick and easy . Everyone was extremely polite and helpful, a warm service with a smile. When we entered the room it was absolutely spotless , spacious and great decor , loved the ambrellas and the weather decor, even the do not disturb door hanger was hilarious shape of an ambrella. The bed was extremely comfortable as were the pillows . The room itself was a perfect size for two people , shower was quite large , tea /coffee making facility in the room and hairdryer. The breakfast was quite good but i would say ditch the bacon buns because they do go hard , but what can you do during unprecedented times . The whole place felt covid secure so we had no worries there . Location is brilliant , 2 minutes walk from everywhere. Loads of shopping , takeaways , restaurants and bars within walking distance . We parked in the NCP and got discount through the hotel stamping the parking ticket on checkout. I would recommend 100% to anyone . Fantastic job by the staff .

Dear Abaagil1210 Thank you very much for your review of your recent stay here at the ibis Style Manchester Portland Street. I was delighted to read your review and I will ensure the team are aware. Please do contact me directly on khalid.sioud@accor.com to ensure another five star experience. Look forward to your e-mail and future stays. Kindest Regards. Khalid Sioud General Manager.

Elegant

TripAdvisor rating 5.0/5

hassantusyr 29/12/2020 TripAdvisor review

Great experience, the location is excellent, close to the markets and supermarkets, the staff is very nice, especially Mr khaled, plus the staff are all respectful and helpful.and they have very high morals.

Dear Hassantusyr. Thank you very much for taking the time to review your recent stay here at the Ibis Styles Manchester Portland Street. I was delighted to read this fantastic feedback and rating and i will ensure the team are aware of it. I hope we can welcome you back very soon and please drop me a line on khalid.sioud@accor.com for any future bookings. Kind Regards Khalid Sioud. General Manager

Excellent value with excellent service

TripAdvisor rating 5.0/5

Adaw534 Business - 14/12/2020 TripAdvisor review

Short walk from everything needed in Manchester, staff were all friendly and efficient, hotel is very clean with quirky rooms spacious and clean, safety measures in place. Over all an Excellent night sleep and stay. Highly recommend and will stay again soon.

Dear Adaw534 Thank you for such a great review. We take pride in every aspect of our guest services and our staff are our biggest strength. It gives me immense joy to know that we made you feel comfortable and welcome with warmth and you were fully satisfied with the cleanliness and location of our hotel. Thank you once again for your kind comments and we look forward to welcoming you back at the Ibis Styles Manchester Portland Street. Drop me a line on khalid.sioud@accor.com for your future stays I will ensure all aspects of your stay are looked after. Regards, Khalid Sioud. General Manager

Small room but clean and good location

TripAdvisor rating 4.0/5

George W 27/02/2020 TripAdvisor review

Nice property and well kept with a good restaurant attached. Room itself for two people was very small but was fine for the three nights we had there. When checking in we were told breakfast was until 11am each day but should have known that didn't include Monday so we missed it our last morning. Breakfast itself was continental and not English. Otherwise people were nice and we might consider it again if the price is right.

Dear George W, Thanks for the review and sorry about the mix up with breakfast. I do hope to welcome you back to the hotel in the future.

Night out in Manchester

TripAdvisor rating 4.0/5

JohnR42408 23/01/2020 TripAdvisor review

Room cold first night.Did improve after talk to staff how provided an extra heater.Also an a additional quilt .Did not eat at the hotel. Would stay again but would ask for assistance alot earlier Staff on second night much more helpful

Dear JohnR42408, I am sorry to read there were a couple of issues at first but pleased our team got these rectified. Thank you for taking the time to review your stay.

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