ibis Styles Manchester Portland Hotel 3 stars

Extremely hot in my room, so difficult to sleep. I requested reception arrange some adjustment. It was impossible to set the device to cool the room, as it seems the settings are arranged centrally. But the adjustment was not made, so I had three uncomfortable nights in sweltering heat.

The room we had during our stay was a nice room, enough for just what we needed, a decent sized bed for a stopover after a night out in Manchester. Bed was comfy and the room was very clean - shower was a good size too. Had booked direct through the website and included early check in for 10am so we could get ready for a lunch booking. However we were disappointed when we got there to be told no rooms would be ready until 12, with it being a Sunday and people checking out late and being fully booked the night before. Completely understandable, but just very disappointing as we had to rush getting ready. We were however refunded the £10 for the early check in which was great. We had booked Jamboree (the hotel bar) for a few drinks in the evening and a bite to eat. When we walked in we were told the bar was shut, but upon saying we'd booked were seated in the very empty restaurant! Most drinks weren't available and there was a very limited menu we were shown a picture of. Again, COVID is likely to blame for most of this, and we understood, just again disappointing as we had made a booking but had to find somewhere else to eat/drink. The staff were very apologetic about everything, which did help the situation. One thing however we couldn't see past was the safety of our room. Our aircon unit didn't seem to work properly, so during a very warm night, we had our room window slid most of the way open. The 7th Floor has an external fire exit door that runs the whole way along that corridors windows. Unfortunately, during the night this seemed to pose a massive risk to the security of the room, as we had a couple of drunken heads poke through our window during the night. No external barriers on the window meant that anyone could climb in if they liked, from one room and to the next.... Overall a nice room and friendly staff. The disappointments of the early check in and restaurant not being able to be open were easily overlooked by the staff's apologies and friendliness, however the security of our room did worry me and something I believe should be flagged.

Great location and comfiest bed i have ever stayed on, bit stingy with toilet roll though (only 2 rolls for a 3 day stay)

The bathroom is the best of your room. Room was small and I don't like the decor. With the dirty window glass it make the room gloomy.

Quirky decor but a good and comfortable room, and very quiet too, as I had requested. I would definitely use this hotel again although I might skip the breakfast which was very basic

great visit, hotel seemed very busy, clean big room, great bar at a great location, everything on your door step, and the service is very very good. highly recommend and will visit again

Was a amazing weekend be back soon

We changed our room after having a few problems with room air con and iron. Rooms need upgrading they are abit tired but ok for the price. The upgraded room was bigger and everything in working order but we thought for the price difference would be nice if got bit extras like coffee machine or biscuits.

Just a 1 night stay fot £46 Inc brecky it did the job ,got told wen we checked it there would be bacon rolls for breackfast the bread never turned up so didnt have any dont know why they didnt just put it on normal bread . there should be plastic cups in the bathroom for my morning medication . im guessing there wasnt a lot staying wht were we put with someone in next room who were quite loud i the morning .the bed and pillows ewere really comfy had a great nights sleep .everything was lovely and clean ,the rooms are not very big ,i wouldnt pay more than £65 a night to stay .

Super impressed by the front desk and management team here who were very accommodating. Will return!

I wasn't expecting too much for the price we paid but was very pleasantly surprised. Check in was quick and easy . Everyone was extremely polite and helpful, a warm service with a smile. When we entered the room it was absolutely spotless , spacious and great decor , loved the ambrellas and the weather decor, even the do not disturb door hanger was hilarious shape of an ambrella. The bed was extremely comfortable as were the pillows . The room itself was a perfect size for two people , shower was quite large , tea /coffee making facility in the room and hairdryer. The breakfast was quite good but i would say ditch the bacon buns because they do go hard , but what can you do during unprecedented times . The whole place felt covid secure so we had no worries there . Location is brilliant , 2 minutes walk from everywhere. Loads of shopping , takeaways , restaurants and bars within walking distance . We parked in the NCP and got discount through the hotel stamping the parking ticket on checkout. I would recommend 100% to anyone . Fantastic job by the staff .

Great experience, the location is excellent, close to the markets and supermarkets, the staff is very nice, especially Mr khaled, plus the staff are all respectful and helpful.and they have very high morals.

Short walk from everything needed in Manchester, staff were all friendly and efficient, hotel is very clean with quirky rooms spacious and clean, safety measures in place. Over all an Excellent night sleep and stay. Highly recommend and will stay again soon.

Nice property and well kept with a good restaurant attached. Room itself for two people was very small but was fine for the three nights we had there. When checking in we were told breakfast was until 11am each day but should have known that didn't include Monday so we missed it our last morning. Breakfast itself was continental and not English. Otherwise people were nice and we might consider it again if the price is right.

Room cold first night.Did improve after talk to staff how provided an extra heater.Also an a additional quilt .Did not eat at the hotel. Would stay again but would ask for assistance alot earlier Staff on second night much more helpful