Hotel Crescendo Seoul managed by Accor & Ambassador 3 stars

Good pricing, clean, modern. But the car garage broke down and caused much delay. very inconvenient. offered a gesture of courtesy by offering coffee but no one apologized.

Water was droped to bed because of air condition.

I stayed at a room with balcony. it has some forest view with two sunbeds, it was lovely. but they didn't serve breakfast without any notice prior to checkin. they could serve some meal boxes or else, but nothing was there. Also, there was no coffee capsule reloaded, so I had to call the frontdesk for it. Nonetheless, the room design was fancy enough to make me want to visit again.

it was a clean, kind, and quiet hotel to stay in Gangnam

I walked in late late night but one lady helped check in promptly and nicely. But room in really tiny but everything clean and tidy.

Clean, stylish hotel. Helpful staff, easy check-in and out process. Location is great. Will continue to return.

The location and service was great. However the amenities at the hotel can be improved. Restaurants and cafe were not open Sunday and Monday, and rooftop lounge was closed during winter. I hope these information was more clear on the hotel website. The amenities in the room were a little lacking. Also with the bed, it was said to be a King bed, but the bed size was obviously not a King, and barely a Queen. Although this should be the largest bed size in the hotel, it’s a little disappointing the bed was not as described.

i enjoyed my nice room and like this boutique hotel in Gangnam

Very good

we feel home there

Clean, comfortable room, friendly and competent staff at reception, in the restaurant and the cleaning staff, good breakfast. It was well located for my visit as well.

We booked two rooms for a 2 night stay over New Years. We had a king terrace and petite twin. Both rooms were beautifully appointed with quality furnishings and fixtures. The petite room really is very small but was adequate for our two children. Whilst the rooms were lovely there were a few things that we felt really let us down. Firstly, the main reason we chose this hotel was for the roof top bar. As we were staying on New Years Eve we wanted somewhere to go for a drink for two to see in the New Year. The Krug bar at the Crescendo seemed like a perfect option as it meant we could safely leave the children in their hotel room while went went upstairs. It turns out the bar is closed for renovation. I can’t find any reference to this on the website so this was a huge disappointment for us. We ended up borrowing two glasses from the restaurant and drinking a bottle of wine in our room on New Year’s Eve. Secondly, both the cafe and restaurant were closed on New Year’s Day. There aren’t many other places near the hotel (unless you want to eat at McDonald’s) so we missed out on breakfast entirely. Finally, neither room had an iron or ironing board. Although we didn’t need to use one during our stay I would have expected a hotel of this caliber to have these standard items. Additionally, the petite room had no tea or coffee facilities at all and the King room, although it had a jug and a Nespresso machine it only had paper cups and no coffee capsules or tea and coffee! I rang housekeeping on the first day and they brought us one capsule! On the second day I had to call again to get more capsules because they had only given us one capsule this time! Surely it’s reasonable to expect adequate supplies like this and also to have proper cups and glassware to drink from rather than paper cups. Overall, the Crescendo is a beautiful hotel and the huge terraces are a bonus for an inner city hotel and would be wonderful in summer, however there are a few things that could have been improved upon to ensure a more enjoyable stay.

Wonderful beds and perhaps the best bathrobe I have experienced ! The rooms are small but perfect for solo travelling , great pricing as well. I enjoyed my stay though room temperature at night was too hot ! The thermostat control was being overridden by something else and kept getting hot waking me up at 4 am.

Overall it was super!

The staff was very nice and really helpful. Also the location of the hotel is quite close to the subway, and the room are very clean and look new.