Amazing Hospitality Experience as a VIP & Platinum... Great Team & Service & Facilities & F & B The team was able and willing to go the extra mile to satisfy the guest at any time...THANK YOU The view is amazing and the location is perfect to go out... Can't believe that this is an IBIS because it was rebranded and the standard is above average... International time so that conversations in English & Italian and German are no hassle...

Mrs. Tamai is nice front staff. She showed good customer service

Great room, helpful and friendly staff (all spoke English), great location and good price.

Good location, Good hospitality. But is not good bedlinen (smell). Poor breakfast. Ibis namba doesn’t compare same group hotel ibis umeda. (For the worse)

Great service, clean room!

I checked in room 1225 quickly before heading out for some other hotel meetings. When I returned after a long day, on closer inspection, I found stains on the walls, hairs on the wall in the bathroom. I was too tired to make a fuss, but I did call reception (I speak fluent Japanese) and asked them to make an effort / be careful with the cleaning tomorrow, as I was too tired and just wanted to sleep. The lady apologized and hung up! The next day I came back to the room after another long day - just wanting somewhere to rest my head! But nothing had changed. Hairs were still there etc. I went to the front desk, and the 2 guys on reception were sympathetic and apologetic and upgraded me to the 'Guest Floor'. I explained I wasn't after money, refund, or even an upgrade. I just wanted a clean room! Regardless, the upgraded room was MUCH nicer than the room I had booked - a decent (modern) bathroom, large space etc. Summary: Biz trip. let down by (outside) noise and dirty bedroom / bathroom.

I was stay at Ibis Osaka Namba for 3 nights (3 room) With my friends, hotel location is good at dontonburi area, lot of restaurant, cafe, shop, room is more bigger, clean, comfort,reasonable price, staff is kind & helpfull especially Mr Yusuke Moriwaki (front team leader) very kind and helpfull, he help my friend when my friend sick (heart attack) he call ambulance to hospital and accompany us when we at hospital, interpreted us from Japan language to English language. I appreciate and say thanks to Mr Yusuke Moriwaki.

Spent one night at this hotel. Good location , there is very good Yakiniku restaurant just next with the hotel. Front desk staffs could speak good English and friendly , nice stay ! Friendly staff Room is clean

Right in Dotonbori right in nightlife, lights, restaurants, shopping etc. Room tiny, but you get that In Japan and Ibis. Breakfast average, nothing special on top floor with a view. Gets crowded so might have to wait if busy. Staff I encountered friendly and helpful.

Thanks for wonderful arrangement. It really let us have a nice stay for 9 days in Osaka. Although hotel is simple but the staffs are professional. Do found the efficiency for breakfast moment everyday. That is good.

Situated in Dottonbori, very close to Shinsaibashi dan Ebisubashi. The hotel is very clean and a bit luxury in my opinion. The staffs are wonderful. They speak proper English. The Breakfast is OK but not bad for early people who need quick Breakie. They have prepared all travelling needs including Flat boxes that are very useful to pack our overloaded snacks

location is accessible, customer service is great, beds are comfortable downside is that the linens have stains on them and toilet and bath is not that clean i think the shower curtain need to be changed.

Hotel location is near Dotonbori and within a walking distance to Nankai station to take a train to Kansai airport. The variety of breakfast is very good. Recommended for the ones who seeking for a good place to do shopping around Dontobori and Shinsaibahi.

Hotel is well located in shopping and Dontonburi food street.Easy access to a variety of shopping area nearby. The hotel is in a very good location! Staff are very attentive and service is excellent! Highly recommended!

location is good, there was 3 different subway that we can take to dfferent location and is within walking distance. staff service is good. they are friendly, knowledge. room is small - this was not expected. the smallest hotel room that i come across from all the other hotels that i have stayed but not in japan. this is my first trip to osaka and i ma glad that i choose to stay in Ibis. breakfast menu can be better