Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 4,331 reviews

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4 Jalan Conlay, 50450 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

Our accommodation(s)

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Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
Malaysia

GPS:3.15013, 101.7145

Telephone
Fax +60 3-2170 8808

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,331 reviews

TripAdvisor Rating  4.1/5  582 reviews

Certificate of excellence 2024

Customer review rating 2.5/5

Rasidah R. Families - Confirmed reviews ALL

The 2 bedroom is badly maintained. Loose cabinet drawers, yellow stains in bathroom, bad pillows. overall just not worth the price n the 5* hotel of Pullman.

Not great.

TripAdvisor rating 3.0/5

fidazmn_ Couples - TripAdvisor review

Stayed here for my birthday trip. My husband requested a small decoration or a cake since it was my birthday, but the request was turned down — which is fine. We dropped them a text prior to booking to ask if there was any motorcycle parking, as we travelled by bike. They do have motorcycle parking, but unlike cars, which can be parked right outside the hotel, motorcycles must be parked in the basement — strictly at your own discretion, as the hotel does not bear any responsibility for damages or loss. We don’t recall seeing any CCTV there. Mind you, my husband’s motorcycle accessories are expensive. Thank God, nothing was missing or damaged. Check-in: Not trying to be petty, but I’ve never been to a hotel where they don’t hand items directly to you. It’s basic service etiquette, you know? My passport wasn’t returned to me by hand — it was placed on the table. Room: We booked the Prestige Room and requested a smoking room, but didn’t get one — again, that’s fine. However, the air-conditioning wasn’t working properly. It was so humid that we ended up perspiring in our sleep every night, even though we set the temperature to the lowest. The walkway outside our room was actually cooler than the room itself. For sure we love the location because Pavillion is right opposite. Other than that, there’s room for improvement as comfort plays a huge part especially when travellers just had a long ride/drive to your place. I doubt the management bother with reviews because none was being replied to or any improvements made.

Customer review rating 4.5/5

Paulus S. Families - Confirmed reviews ALL

The front office staff do their upmost to make our stay as comfortable as possible

Customer review rating 4.0/5

Chaein N. Business - Confirmed reviews ALL

It was a little disappointing that only the same breakfast came out every day, and if this is improved, it will be a better hotel.

Customer review rating 4.0/5

Olav B. Business - Confirmed reviews ALL

The hotel is very centrally located and the staff were quick and helpful, with a positive attitude and smiles The bathroom of my room had some minor issues with a clogged sink and very loud draining noises when the faucet or shower was on. Clogged sink was quickly fixed by the staff.

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Other web-users rate our hotel

  • 2,976 reviews 9.6/10 Location
  • 3,538 reviews 7.2/10 Room
  • 3,424 reviews 7.8/10 Service
  • 127 reviews 4.6/10 WiFi
  • 1,467 reviews 7.8/10 Breakfast
  • 1,379 reviews 7/10 Cleanliness
  • 1,052 reviews 6.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.