this was our 1st family overseas trip,i arrange the trip in april - as accor platinum - pullman SUK is my1 st choice to stay in BKK cause we have nice & good experience during 3x stay with them ibefore the pandemic Very surprise when i saw the room rate ( THB 1080 ) althought other accor in BKK were also quite llower their room rate compare to 2019 i decided to make the reservation for 2 room after the hotel confirm the execitive lounge wil be open in june. a week before the trip-i checked the review and find some 1star review from platinum member , then decided to change my booking to stay 4 nite at the end of my trip. we stayedin bonvoy's hotel kn siam square -on 3rd day i visit Pullman SUK to check all the scary complain to find out thing are getting better by far. during my stay -everythig are OK by my standard , exceptthe executive louge condition whichnot fully function ( no front office stand by in 24th to handle check in /out and help with some problem - the food and drinks are limited , not even serve variety of tea ) but for THB 1080 - that were super good deal (the room rate now back almost THB 3000 ) the breakfast was super good on 2nd FL ,they serve young coconut and fresh juice made in front of you during the bfast i met Enrico the dury manager and he is very helpfull , the front office manager khun Thanakorn is very friendly and help handling my platinum benefit request during check in. the hotel location is superb as it just next to both MRT & BTS station + terminal 21 mall

Hotel with a good location near Asoke in central Bangkok. Near Terminal 21, Asoke BTS station, Soi Cowboy and more. This is a large hotel with many floors and rooms. The hotel have some great views. Very friendly staff. Executive lounge. One of the best breakfast I see this year in Bangkok. But the hotel is not new and woulnd't be wasted to a refurbishing. But even with a lot of dark wood the roomis bright. Will I stay there again? Only if the price is very good, since so many other good Accor hotels in Bangkok.

Sink was not ready for use. Water cannot be released. However, in Covid situation, we didn’t want any other to get into our room to fix it. We thought that before delivery room to customers, it should be checked on every facilities.

The room is quite old, the items such as shampoo and shower gel are not consistent between the rooms and the quality is only 3 star hotel. The swimming pool is small and has no nice view. The hotel takes a long time to respond to emails. The staff is friendly; location near Asoke BTS.

I have such mixed feeling about this hotel. The rooms are luxurious and clean, and the location is good. However, my air conditioning thermostat doesn't work, so I have to manually turn it on and off. I had them look at it and they just said "fixed". But it wasn't. There are also service lapses; maybe it's because they have knew staff and they'll figure it out. The most annoying thing is that they do NOT post points from the stay. I always have to email customer service, and then it takes a month to get it fixed.