Pullman Cayo Coco 5 stars

TripAdvisor rating 4.5/5 5,506 reviews

Hotel extras

All inclusive 5-star resort facing the Caribbean Sea and ideally located in the hearth of the ecological park of the island of Cayo Coco. With 566 rooms and suites, private villa, 8 restaurants, 10 bars, 7 pools, private white sand beach and much more.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Cayo Coco

Playas Las Coloradas, Cayo Coco, Cuba
67210 CIEGO DE AVILA
Cuba

GPS:22.532951, -78.348546

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The resort offers 2 separate areas: the main hotel area featuring 522 deluxe rooms and The Collection by Pullman adult only area offering junior suites, full suites and private Golden Villa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  5,506 reviews

Great Stay

TripAdvisor rating 5.0/5

chiquitabanana2017 Couples - TripAdvisor review

We went for 7 days. Was one trip to remember. The room was beautiful and clean. We had water and beer in the fridge, towels for the beach on the bed waiting for us when we checked in. The food was phenomenal and the service 100 out of 100. The people was so nice and accommodating. We will be back. Thank you from the Frair family

Excellent entertainment and WiFi in your room.

TripAdvisor rating 4.0/5

Murray D Families - TripAdvisor review

OK the food wasn't so great but we got by ok. Desserts not the best but the chocolate ice cream was pretty good! The beach was as expected, excellent! The staff were top notch and they were not short staffed like other Cayo Coco resorts I've been to. The rooms were very nice and we had a partial ocean view upgrade no extra cost. Here is where it gets really good, the entertainment was excellent! The dancers were phenomenal. All the evening shows shored high marks and the rock band was exceptional. Really it's a five star resort for Cuba. I rated it only 4 because of the food not so great. The trip from the airport is maybe 20 minutes and the guy on the bus entertaining. No swampy smell like I smelled at other resorts and no mosquitos either like other Cayo Coco resorts I've been to. They have Cuban singers and bands as well before the evening show outside of the main lobby area which everyone enjoyed. I'd return here but prefer better food.

Pullman Cayo Coco

TripAdvisor rating 5.0/5

Rick J TripAdvisor review

We really enjoyed our trip to Cuba and our stay at the Pullman. The Pullman is a great place to have a vacation. The beach is beautiful. The food was good despite some shortages. The staff is for the most part friendly and helpful. We would like to give a shout out to Albert who conducts stretching on the beach in the the morning. He is skilled and helpful and his sessions are a great way to start your day. Albert also serves as an excellent host for the Wednesday night Michael Jackson show! Entertainment is abundant. From quality Cuban groups playing in the lobby to the nightly shows in the theatre. You are sure to find something you’ll enjoy at the Pullman.

Great vacation at Pullman Cayo Coco

TripAdvisor rating 5.0/5

TravelRookie2014 TripAdvisor review

I stayed at Pullman Cayo Coco for 7 days (Jan 15-22 2023), the resort was recommended to me by a good friend who had visited the prior month. What I liked about the resort: - The front lobby was a great place to have your morning coffee or a great place to enjoy the evening music in the lobby (great musical talents, fashion shows, live band) - The cafe staff was joyful and pleasant, always smiling and eager to help. It was a great way to start the day. - The cleaning staff for the rooms were great, thank you Kenya for all the help throughout the week. the Room was always cleaned well and fresh soft towels were provided. - The beach was amazing as always in Cuba The Entertainment team was the best I've experienced in Cuba , special thank you to Arianna, Neilyn, Julia, Albert, Johnny and all the others who made the beach and pool entertainment exciting. They took pride to ensure everyone enjoyed themselves and try the games at the beach and pool. - The buffet was good, it was too busy and a selection of foods. the staff was really helpful and efficient. Overall, I would return for another trip to Pullman Cayo Coco, It was a great winter gateway.

A wonderful trip and I'd recommend you go too!

TripAdvisor rating 5.0/5

MK0996 Couples - TripAdvisor review

I just got back from the Pullman after a wonderful week. To anyone asking about shortages... If there was any... I wouldn't know. I always had wonderful food to eat and I had plenty of alcohol to drink. I saw people walking around with some nice looking drinks from the bar and all kinds of different coffees that I need to go back and try. The housekeeper cleaned my room everyday and I always had a large bottle of water and two cans of beer. If I wanted any extra water, I would receive a bottle with a smile. There were plenty of chairs both by the pool by the beach, and the staff were very friendly and accommodating. I've been to RIU, Iberostar, Princess, Bahia Principe and Palladium hotels in other countries. I had a wonderful time here and have to say this was probably the best value I've ever had. Also that beach.. you can walk as long as you want and once inside the water, no rocks, no seagrass, just perfection! My bed was comfortable, A/c was cold, shower pressure was great and my water was hot. My room didn't smell musty like rooms I've been in in previous hotels. I'll honestly have a hard time justifying paying almost double to go to Mexico again and scrape my feet on the large rocks in the ocean. If you have mobility issues you may find it a little challaging. The wifi worked fine, you just had to login every time you turn it on again. You shouldn't be on your phone anyway with that beach., No waitress walking around the beach/pool but the bars were a very short walk. Definitely bring larger travel mugs. Not much to do for kids but every single one of them had a huge smile on their face playing on the beach. The shows were entertaining and the lobby bar at night was very pleasant with the amazing Cuban band.

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Other web-users rate our hotel

  • 47 reviews 7.3/10 Location
  • 72 reviews 5.6/10 Room
  • 129 reviews 7.4/10 Service
  • 11 reviews 8.5/10 WiFi
  • 33 reviews 4.9/10 Cleanliness
  • 22 reviews 6.3/10 Pool

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