Pullman Cayo Coco

Pullman Cayo Coco 5 stars

TripAdvisor rating 4.5/5 5,326 reviews

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Description

Hotel extras

All inclusive 5-star resort facing the Caribbean Sea and ideally located in the hearth of the ecological park of the island of Cayo Coco. With 566 rooms and suites, private villa, 8 restaurants, 10 bars, 7 pools, private white sand beach and much more.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Cayo Coco

Playas Las Coloradas, Cayo Coco, Cuba
67210 CIEGO DE AVILA
Cuba

  • By plane

    JARDINES DEL REY At 12km / 7 miles

GPS:22.532951, -78.348546

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The resort offers 2 separate areas: the main hotel area featuring 522 deluxe rooms and The Collection by Pullman adult only area offering junior suites, full suites and private Golden Villa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  5,326 reviews

Nice

TripAdvisor rating 4.0/5

Meshari45 Families - TripAdvisor review

The Resort is cituated in a remote island that makes it quite very nice on the beach. One of the best beaches I ever seen. But you won't see a lot of fish swimming with you as it is sandy beach. The room was big and spacious and clean. The bed are good but the pillows is a No No I won't call it a pillow. The food is good for Cuba, don't expect any high quality of food.Overall I would come there just for the beach and the amenities.

Dear Guest, Thank you for taking the time to post on TripAdvisor after your recent sojourn at the Pullman Cayo Coco. I was delighted to read that you truly enjoyed your Cuban stay with us and especially our beach. I do look forward to welcoming you back with us on your next visit to Cuba. Sincerely, Jean Baptiste

Great stay at pullman cayo coco

TripAdvisor rating 4.0/5

Roving48889004891 Couples - TripAdvisor review

Amazing stay at Pullman Cayo Coco in an paradise place.Service could have been better as no one indicated us where is our room (this is a big village) and there were an issue between Accor Reservation system and the hotel, as we had to pay again the rent.However, the experience was excellent.

Best place in Cuba

TripAdvisor rating 5.0/5

Passport30061746064 Families - TripAdvisor review

Very good hotel, clean and well located. Has many opportunities to do. All staff members were always friendly and helpful at any time. Very good meal in all restaurants. Especially we would like to thank to the bar staff members at the lobby. Will come for sure next time

Dear Friend, We would like to express our deep appreciation for sharing your experience during your recent stay with Pullman Cayo Coco. It’s a pleasure to hear that you found our Hotel like the "Best Place in Cuba". The team will be inspired to continuously strive to provide excellent service to our guests. Thank you very much for your wonderful feedback and we hope to see you again in your future visit to Cuba. Kind regards, Jean Baptiste

Poor service

TripAdvisor rating 3.0/5

luishere Couples - TripAdvisor review

I have stayed at others hotels in Cayo Coco before and all of them provided a better attention. The only bartender that could prepare a decent drink was Roberto from the private lounge who brings lemons and straws at his own expense. I stayed four nights and the maid told me on the third that there was only one beer available to stock the freezer because they didn't arrive on time but suddenly that beer appear moments later. The buffet's options were good but the service extremely poor, every time I went I had to take spoons, or forks or napkins from other tables and call the server to be attended. I'm an Accor Hotels' member that have stayed at Accor Hotels in Europe and the USA but this one is not worth it!

Dear luishere, Thank you for your comment about the last stay at the Cayo Coco Pullman. We may find that we have not been able to satisfy you fully and we apologize for it. We will take your details mentioned and transmit them to our service managers to improve our services even on the near future. If you decide to give us another chance do not hesitate to contact me, I would be happy to receive you cordially Jean-luc

Great resort, excellent service (adult resort section)

TripAdvisor rating 5.0/5

cpwmv Families - TripAdvisor review

Quite large resort (max 1400 persons). We had the pleasure having rooms is the adult section with 40 rooms max. This part is extremely quite and relaxed. Excellent service level (all inclusive). The

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