ibis Styles Reading Centre

ibis Styles Reading Centre 3 stars

Customer review rating (ALL Rating) 3.1/5 186 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environment Service certified hotel

  • 10-minute walk from Reading railway station

  • Excellent access to M4 motorway

  • On-site bar and restaurant offering a choice of meals

  • Situated next to Oracle shopping centre

ALLSAFE approved hotel

Hotel location

ibis Styles Reading Centre

4 - 8 Duke Street
RG1 4RY Reading
United Kingdom

  • RAIL AIR:  READING STATION

  • By plane

    HEATHROW At 41.52km / 25.8 miles

  • By train

    READING CENTRAL At 0.8km / 0.5 miles

GPS:51.454668, -0.968949

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Royal Tandoori Indian Restaurant

Step into Royal Tandoori for an authentic taste of South Asia. With beautiful artwork adorning the walls and skilled chefs running the kitchen, your dining experience will be rich in aromas, colours and tantalising tastes.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.1/5  186 reviews

TripAdvisor Rating  3.0/5  434 reviews

Tired and uncomfortable room

Customer review rating 2.0/5

Emma Business - Confirmed reviews ALL

The hotel is well-located, but is in desperate need of a freshen up where the rooms are concerned. My room was dark, dingy and small with a drab bathroom. Everything felt not quite as clean as it should be - Stains on the carpet, marked walls etc. All the stairs and doors creak throughout the common areas. Perhaps other areas of the hotel have been renovated, but this certainly wasn't the case with my room (105). Overall, £100 per night is poor value for money when they are other more modern and comfortable hotels in town (e.g., The Market House, Mailmaison) for a similar price. Aside from the state of disrepair, the room was incredibly hot with no air con, despite it not being a particularly warm day. I had to have the windows thrown all the way open to let some air in and the room didn't cool down until well into the night, which made it noisy to sleep with staff at either the hotel or another establishment going into the rear courtyard to smoke or take phonecalls. Positives: The continental breakfast was good and the breakfast room is probably the nicest part of the hotel, with natural daylight and windows out onto the street. Reception staff were welcoming and professional. Invest in your properties if you would like more positives reviews, Ibis!

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hot and warm, but well located

Customer review rating 4.0/5

Ben Business - Confirmed reviews ALL

Temperature of water and in the room was too hot, without any possibility to change it. AC is present but not working

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Huma

Good location, that is it

Customer review rating 1.0/5

Vasa P. Business - Confirmed reviews ALL

Run down rooms. No AC You cant open the room window as there are some machines making noise outside . Only positive is gret check in with a smile. Bathroom is terrible

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Huma

What a shame

Customer review rating 1.5/5

Mr P. R. Couples - Confirmed reviews ALL

Arrival welcome excellent housekeeper not happy about making room a double but that was booking site fault. Lunch in tandoori excellent. Bed so old it was a night of staying still incase it collapsed and then in the morning could not get a bath or a shower because thermostatic valve broken so nothing but scolding hot water.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Huma

great location but missed the details that matter

Customer review rating 3.0/5

G. Solo - Confirmed reviews ALL

Stayed for one night (as have done previously with a much better experience) midweek. The room was terribly hot, with the window not being open when arrived. The noise from the air-conditioning units outside the window meant a bad night sleep. The room's TV wasn't working on arrival and the room wasn't equipped correctly - not tea making facilities. Both were rectified quickly by staff.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Huma

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