Customer review rating 3.4/5 1,279 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton Environment Service certified hotel
10-minute walk from Reading railway station
Excellent access to M4 motorway
On-site bar and restaurant offering a choice of meals
Situated next to Oracle shopping centre
Check-in from 14h00
Check out up to 12h00
Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.
Number of meeting rooms: 2
Maximum size: 65 m²
Maximum capacity: 80 people
Maximum banquet capacity: 80 people
100% genuine reviews from our guestsFind out more
Run down hotel
Anonymous Couples - 18/09/2021 Confirmed reviews ALL
The hotel needs updating it was dirty and run down
Terrible Customer Service. Staff are poorly trained. Doesn't feel like Accor brand.
Mal M. Business - 14/09/2021 Confirmed reviews ALL
I visit allot of hotels. Mainly Accor Hotels. I am a platinum member. I have stayed at all of them many times. All staff in the other hotels around Reading are knowledgeable, helpful and friendly. Here on 3 seperate occasions I witnessed very low levels of customer service. Very disappointed as it is letting the Accor brand down. They are not trained or able to do anything that I requested.
Well located, excellent customer service
Vikash S. Friends - 13/09/2021 Confirmed reviews ALL
Nothing was to much trouble, would definitely choose again
Jane B. Couples - 12/09/2021 Confirmed reviews ALL
Room ok Didn't realise it was a takeaway Breakfast. Not happy Not happy with having no coffee making in room
Sam Friends - 04/09/2021 Confirmed reviews ALL
Lack of a good breakfast was disappointing. Came in a paper bag, I felt like a child being given rations. The muffin was like sand, everything was like warm and I had a disgusting apple. The bedroom was decent and the bed was comfy. The shower head in my bathroom couldn’t be adjusted because of the extractor fan above it. But for the price I paid I should have expected such.
Our most recent 20 reviews
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