ibis Styles Reading Centre Hotel 3 stars

Customer review rating 3.4/5 1,214 reviews

ALLSAFE approved hotel

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ibis Styles Reading Centre
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+ 15 Services

Hotel extras

  • An ALLSAFE Clifton Environment Service certified hotel

  • 10-minute walk from Reading railway station

  • Excellent access to M4 motorway

  • On-site bar and restaurant offering a choice of meals

  • Situated next to Oracle shopping centre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • Breakfast included in the price
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Fitness centre (nearby)
  • Bicycles rentalPaying
Business services
  • 2 Meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Styles Reading Centre

4 - 8 Duke Street
RG1 4RY reading
united kingdom

Tel: +441189583455

Fax: (+44)1189504450

Check-in from 14h00

Check out up to 12h00

  • RAIL AIR :  READING STATION

  • By plane

    HEATHROW At 41.52km / 25.8 miles

  • By train

    READING CENTRAL At 0.8km / 0.5 miles

GPS :51.454668, -0.968949

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

The Queen

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

The Duet

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

The Family

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

The Solo

  • Max. number of persons: 1
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

Royal Tandoori Indian Restaurant

Type of cuisine: Indian

Step into Royal Tandoori for an authentic taste of South Asia. With beautiful artwork adorning the walls and skilled chefs running the kitchen, your dining experience will be rich in aromas, colours and tantalising tastes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HAMPSHIRE BAR

Non contractual photo

Pull up a pew and let the bar staff shake you up a glass of something tasty. The Hampshire Bar is a great place to relax and catch up with friends in characterful surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Styles Reading Centre

100% genuine reviews from our guests

Find out more

ALL Rating 3.4/5

1,214 reviews

tripadvisor

TripAdvisor Rating 3.0/5

405 reviews

smell of cannabis in the whole hotel makes it suffocating

Customer review rating 2.0/5

Si Business - 25/03/2021 Confirmed reviews ALL

I have been staying at Ibis Styles Reading regularly since January 2021 as I work at the Royal Berkshire Hospital. After a hard days work, I come to the hotel for a bit of rest. Although, the rooms are great and the beds are comfortable, I am very disappointed at the horrible smell of cannabis in the whole hotel which makes it very suffocating. In addition, there is a lot of loud noise from door knocking and banging late into the night. My understanding is that the hotel is currently housing Reading council tenants. If this is more profitable, then they should take an executive decision to close the gates for members of the public. It is not acceptable to be exposed to cannabis when the guest is paying for accommodation.

Dear SHAHED I., Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good Customer Service

Customer review rating 4.5/5

Rachael Solo - 25/03/2021 Confirmed reviews ALL

This hotel delivered exactly what I expected of it. I am once again a happy customer today.

Dear RACHAEL S., We very much appreciate your comments regarding your stay at the ibis Styles Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madhu

Worst Hotel Stay Ever (Got refund)

Customer review rating 0.5/5

Tom Business - 16/03/2021 Confirmed reviews ALL

Shocking. Arrived at the hotel at 19:00 but not before a drug addict barged past on his bike and went through the hotel doors before us. Got in the hotel, it stunk. Got given my room key, the guest in the room next to me was either smoking weed or had just finished, not to mention his music that I could hear through the walls. Room was old and battered with stains all over the place and sounded like a jet was taking off outside the window where the generator was. Had to go for a run to clear my head. The hotel was in a state, clearly being used to house immigrants and maybe people going through rehab. Asked for a refund and left the hotel as quickly as possible.. This was easily my worst experience ever. Except the bloke on reception who was nice.

Dear TOM S., Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Madhu Balakrishnan

Excellent location and safe stay

Customer review rating 4.0/5

Anonymous Solo - 14/03/2021 Confirmed reviews ALL

Excellent location, helpful staff, stay in all safety with measures in place to avoid the spreading of covid

Dear ESTHER P., We very much appreciate your comments regarding your stay at the ibis Styles Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

No hot water

Customer review rating 2.0/5

Steve Business - 05/03/2021 Confirmed reviews ALL

When booking the staff were ever so friendly and helpful, room was clean and tidy. I had been on the road for 13hrs so I was glad to find somewhere to stay. The room had no hot water for a shower and i was unable to change rooms. Not a great end to a long day but at least I had a bed.

Dear Steven G., Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 2.5/5

James O. Business - 06/02/2021 Confirmed reviews ALL

This hotel is in a complete mess, the current residents smoke cannabis inside the hotel, the room stank of cigarette smoke too, they run up and down the stairs all night and the hotel is noisy. The staff however are really friendly and provide a really good service, I found them to be helpful and kind.

Very well located.

Customer review rating 4.0/5

Emma Couples - 30/10/2020 Confirmed reviews ALL

Great location, just minute or two from the centre. Amazing value for parking. Basic yet clean and quiet. The bed was very comfortable and we had a great sleep.

Excellent location, superb staff

Customer review rating 4.5/5

Tom H. Solo - 29/10/2020 Confirmed reviews ALL

Everything was fine, given the coronavirus restrictions for breakfast. The staff were extremely helpful. On site parking was pot luck (I was lucky each day!) and the spaces extremely small.

Good stay overall, very well situatated to everything

Customer review rating 4.5/5

Julie L. Solo - 25/10/2020 Confirmed reviews ALL

Very welcoming staff and helpful. Resturant lovely. The only thing missing from my stay was hairdryer in the room. Spotlessly clean throughout the hotel

Good location

Customer review rating 4.5/5

Anonymous Couples - 24/10/2020 Confirmed reviews ALL

Slept well and lovely staff. Would definitely stay there again.

Disappointed

Customer review rating 1.5/5

Anonymous Couples - 21/10/2020 Confirmed reviews ALL

Wanted to stay in another place but was told it was not open so got out here - not nearly as nice ! I asked for them to double check it came with breakfast and they said yes so I was looking forward to a nice cooked breakfast but no we ended up with little bags with cereal and yogurt in.... I’m lactose intolerant and allergic to nuts... they gave me crunchy nut cornflakes! I was so disappointed and to think I’d paid extra for the nicer hotel (they said they couldn’t reduce the price even though I could see it cheaper on booking.com) and extra for breakfast that I couldn’t eat!!

Perfect location

Customer review rating 3.5/5

Michelle Friends - 19/10/2020 Confirmed reviews ALL

Hotel ideally placed. Unfortunately I was not able to regulate the water in the shower and the head leaked. Spiders web on the bathroom curtain. Packed breakfast was adequate and easy access to hot drinks. Parking a little expensive especially as 2 places were filled with rubbish, including a mattress.

Dirty hotel

Customer review rating 0.5/5

H.m Couples - 17/10/2020 Confirmed reviews ALL

The hotel was full of homeless people and corridor stinks . The shower was extremely hot and no way to change it. Old TV with no channels .I think there is serious issues with that hotel . The staff were good .

Customer review rating 1.5/5

Jimmy Business - 16/10/2020 Confirmed reviews ALL

Disappointing

Good comfortable, well located hotel

Customer review rating 4.0/5

Denise Friends - 16/10/2020 Confirmed reviews ALL

Very accommodating, friendly staff especially Philip. Nice size room and bathroom. Great location for shops, restaurants and cafe’s. Lovely idea to do tea and coffee in a side room. Breakfast was a wonderful.

Great central location

Customer review rating 4.5/5

Ciaran O. Solo - 13/10/2020 Confirmed reviews ALL

Very comfortable and clean room, staff helpful and friendly

Value for money and good location

Customer review rating 4.5/5

Anonymous Couples - 13/10/2020 Confirmed reviews ALL

Good location, helpful and friendly staff, clean and spacious room.

Centrally located.

Customer review rating 4.5/5

J L. Couples - 11/10/2020 Confirmed reviews ALL

Well serviced room, excellent breakfast and superb Indian restaurant easily accessible from hotel.

Good location

TripAdvisor rating 3.0/5

Dalmatian D 22/07/2020 TripAdvisor review

Reception extremely friendly and helpful. Room was a nice size but unable to use air con due Covid and due to it being hot it was not the most comfortable at night. A fan was provided but it had no swing function and we were a family using two beds. Facilities mostly OK although TV remote did not work very well. Bed comfortable and pillows fluffy. We got a breakfast bag which was nice. Location was excellent.

Delightful Stay

TripAdvisor rating 5.0/5

156debbied 29/02/2020 TripAdvisor review

All staff I met were friendly, helpful and professional (two young men on reception and the lady supervising breakfast). I had previously stayed at this hotel some time ago in a Solo room. I have mobility issues and that room had been quite difficult so this time went for the Queen Room which was perfect for my needs. Room was warm, clean and cosy, and also quirky (in a good way!) due to the Styles branding. Breakfast was superb with every possible item of a continental breakfast available, from pastries to cheeses, quality meat, multiple types of bread, fresh fruit, yogurt, yogurt drinks, individual mini packets of cereals/ muesli, tea and fruit infusion sachets, coffee etc. Absolutely excellent and the fact that it is included in the room price is incredible. Really could not fault any aspect of my stay

Dear Debbie, We very much appreciate your comments regarding your stay at the Ibis Styles Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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