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ibis Styles Reading Centre Hotel 3 stars

Customer review rating 3.4/5 1,112 reviews
ibis Styles Reading Centre
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Hotel extras

  • Central location, with plenty of nearby transport links

  • 10-minute walk from Reading railway station

  • Excellent access to M4 motorway

  • On-site bar and restaurant offering a choice of meals

  • Situated next to Oracle shopping centre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre (Nearby)
  • Bicycles rental
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

ibis Styles Reading Centre

4 - 8 Duke Street
RG1 4RY
reading
united kingdom

Tel: +441189583455

Fax: (+44)1189504450

Contact email

Check-in from 14h00

Check out up to 12h00

  • RAIL AIR :   READING STATION

  • By plane

    HEATHROW At 41.52km / 25.8 miles

  • By train

    READING CENTRAL At 0.8km / 0.5 miles

GPS :51.454668, -0.968949

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

The Queen

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

The Duet

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

The Family

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

The Solo

  • Max. number of persons: 1
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

INDIAN KITCHEN

Type of cuisine: Other cooking style

Step into the Indian Kitchen for an authentic taste of South Asia. With beautiful artwork adorning the walls and skilled chefs running the kitchen, your dining experience will be rich in aromas, colours and tantalising tastes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HAMPSHIRE BAR

Photo non contractuelle / Strictly non binding

Pull up a pew and let the bar staff shake you up a glass of something tasty. The Hampshire Bar is a great place to relax and catch up with friends in characterful surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Styles Reading Centre

100% genuine reviews from our guests

Find out more

ALL Rating 3.4/5

1,112 reviews

tripadvisor

TripAdvisor Rating 2.5/5

400 reviews

Furnished like a student bedsit

Customer review rating 3.4/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Good breakfast and clean but downhill from there. Room was furnished like a student bedsit and shower head in bathroom about 4 feet high with minimal water pressure

Dear MALCOLM A., Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Madhu

Worst hotel I have ever stayed in

Customer review rating 3.4/5

Simon Business - 13/02/2020 Confirmed reviews ALL

Terrible, place is filthy and a complete maze. First room I was put in had a broken window which was stuck open making it absolutely freezing during storm Ciara. Second room, stinking. No sheets on the bed only a mattress topper. Radiators off so freezing when I got in. No radiator in the bathroom and the shower didn't work. The building should be condemned I won't be back. On reflection I shouldn't even have stayed the night, should have just walked out when I saw the state of the place.

Dear SIMON M., Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. Needless to say I was most disappointed and indeed concerned to read your comments and I would like to offer my sincere apologies for the disappointment caused. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Mr M., your feedback is truly valuable and indeed very much appreciated, in ensuring that we meet our customer requirements. Sadly on this occasion this was not the case, for which I offer again my most sincere apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Madhu

Scary

Customer review rating 3.4/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

Awoke in middle of the night to sound of coat hangers rattling in wardrobe. Very uncomfortable.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an excellent guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Madhu

Perfect location

Customer review rating 3.4/5

Tom M. Business - 11/02/2020 Confirmed reviews ALL

Booked for one night's stay to commute to London the next day via train. Perfectly located to reach the station, took around 5 to 10 minutes walk. Right in among a host of restaurants and shops and plenty of parking options available. The room was clean and had everything I needed, ironing facilities in the room would have been a bonus. The breakfast was good, cold continental with pastries, muffins, meats and cheeses and coffee and juices. Overall, exactly what I needed and provided excellent service.

Dear THOMAS M., We very much appreciate your comments regarding your stay at the ibis Styles Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Kristof

Very helpful reception staff

Customer review rating 3.4/5

Julie Solo - 09/02/2020 Confirmed reviews ALL

Very happy with my stay, great prices and clean.

Dear JULIE S., We very much appreciate your comments regarding your stay at the ibis Styles Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Madhu

Not comfortable, room not clean

Customer review rating 3.4/5

Anonymous Business - 07/02/2020 Confirmed reviews ALL

A smoking room was assigned whereas non smoking room was required. Replacement room was dirty, especially in the bathroom. No lift accessible.

Dear CLAUDINE P., Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a great experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Madhu

Well Located

Customer review rating 3.4/5

Anonymous Business - 07/02/2020 Confirmed reviews ALL

Everything I hoped for, Clean and Friendly staff.

Dear DONALD W., We very much appreciate your comments regarding your stay at the ibis Styles Reading Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience. Kind regards, Kristof

Horrible hotel

Customer review rating 3.4/5

Karen C. Business - 06/02/2020 Confirmed reviews ALL

Single bed smaller than I’ve ever seen, freezing cold room, smallest hotel room ever. Couldn’t find the room and it was up three flights of stairs with no lift (unfortunately harder for me at four months pregnant). The hotel smelt of curry (even from my cell on the top floor). Wouldn’t ever stay again.

Dear Karen C., Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a pleasant service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Madhu

really friendly and helpful. Shower had no hot water but room really comfortable

Customer review rating 3.4/5

Gary W. Business - 06/02/2020 Confirmed reviews ALL

Happy overall. No lift, which was fine for me but would be a concern for those with accessibility needs. Restaurant was super and very reasonable.

Dear MR w., We very much appreciate your comments regarding your stay at the Ibis Styles Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Kristof
Customer review rating 3.4/5

Elo Business - 06/02/2020 Confirmed reviews ALL

Stuff very friendly. Rooms are comfortable. Strawberries and blueberries for breakfast

Dear ELO K., We very much appreciate your comments regarding your stay at the ibis Styles Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Elina

Hygiene

Customer review rating 3.4/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

I'm a regular customer with this particular Ibis in Reading and always given the benefit of the doubt, however this time the hygiene standard was particularly bad in the bathroom. The toilet bowl looked like it hadn't been cleaned and the bath was not pleasant either. My room was a family room it was very cold I had to get a heater from reception to keep warm. The bed sheet's didn't even cover the double bed I had. I just feel the standard has gone down over the past year or so and I wasn't particularly keen on the Asian themes on the walls. I don't think I will be staying in this Ibis again for a while.

Dear ROXANNE M., Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a great service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Kristof

Excellent location and courteous staff.

Customer review rating 3.4/5

Anonymous Couples - 04/02/2020 Confirmed reviews ALL

Located in the centre of Reading, close to shops, bars and restaurants. Rooms are basic but clean, with all the amenities that you need for a short stay. The staff member on reception was very pleasant and cheerful. Continental breakfast was really good, plenty to choose from. Limited car parking behind the hotel but there is parking available under contract close by.

Dear DENNIS F., We very much appreciate your comments regarding your stay at the ibis Styles Reading Centre. We are delighted to read that you had a pleasant stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Kind regards, Kristof

Ibis Style - Reading (Curry House)

Customer review rating 3.4/5

E B. Business - 04/02/2020 Confirmed reviews ALL

This really is a dreadful place...the staff were very pleasant and efficient though. But the smells? The attached restaurant is an Indian and also serves as the Breakfast room, etc. Now I don’t mind an Indian meal, but I don’t want it in my bedroom or a reminder of it lingering in the morning...Room 1.09 was directly above the kitchen.

Dear EDWARD B., Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Kristof

Well located, however a very basic hotel.

Customer review rating 3.4/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

Basic hotel, not the cleanest, also my room had a sign in the window saying the management were aware it was broken, it was literally duct taped up, and looked like it had been like that for a while. I have photo evidence of this.

Dear ROXANNE O., Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a pleasant service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Madhu

Rude check in

Customer review rating 3.4/5

Eleanor Solo - 02/02/2020 Confirmed reviews ALL

Check in tried to claim I was too early and my room might not be ready. I’ve checked the email. I was on time. At check out I was waiting a long tome to check out. Same receptionist was rude and another ignored me.

Dear ELEANOR P., Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured I have discussed your feedback with my colleagues who attended to you and have put the necessary plans in place to minimise future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Madhu

Well located, all expectations met.

Customer review rating 3.4/5

B. C. K. Business - 02/02/2020 Confirmed reviews ALL

Staff friendly and helpful, everything promised was delivered, comfortable rooms and over all experience was good.

Dear K. B., We very much appreciate your comments regarding your stay at the ibis Styles Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristof

Good location

Customer review rating 3.4/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

Hotel in good location very clean however rooms are a little dated and it’s above an Indian restaurant it’s all you smell.

Dear JANINE H., Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. At Ibis Styles, we strive to provide a great service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Madhu

Filthy, grotty, smelly,

Customer review rating 3.4/5

Ian C. Business - 30/01/2020 Confirmed reviews ALL

Room was disgusting, shower unsanitary and bedding stained

Dear MR C., Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre.Needless to say I was most disappointed and indeed concerned to read your comments and I would like to offer my sincere apologies for the disappointment caused. At Ibis Styles, we strive to provide a great service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Madhu

Nice hotel in the centre

Customer review rating 3.4/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

The hotel is in a good location, and is quirky in layout. It has a lovely Indian restaurant attached which doubles as the breakfast room in the morning. My room was quite noisy due to some kind of machinery. Probably the boiler but didn’t particularly affect my sleep.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Kristof

Conveniently located with all the right facilities. Great value.

Customer review rating 3.4/5

Cyprian F. Solo - 30/01/2020 Confirmed reviews ALL

It was comfortable and friendly. The food in the restaurant below was adorable. So, so central.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards Elina
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