Customer review rating 3.4/5 1,275 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton Environment Service certified hotel
10-minute walk from Reading railway station
Excellent access to M4 motorway
On-site bar and restaurant offering a choice of meals
Situated next to Oracle shopping centre
Check-in from 14h00
Check out up to 12h00
Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.
Number of meeting rooms: 2
Maximum size: 65 m²
Maximum capacity: 80 people
Maximum banquet capacity: 80 people
100% genuine reviews from our guestsFind out more
Sam Friends - 04/09/2021 Confirmed reviews ALL
Lack of a good breakfast was disappointing. Came in a paper bag, I felt like a child being given rations. The muffin was like sand, everything was like warm and I had a disgusting apple. The bedroom was decent and the bed was comfy. The shower head in my bathroom couldn’t be adjusted because of the extractor fan above it. But for the price I paid I should have expected such.
156debbied 03/09/2021 TripAdvisor review
I have stayed here on quite a few occasions over the years (and last time in 2020 gave a glowing review). This stay however did not live up to expectation - the actual room was clean but I literally had no sleep on both nights due to what appeared to be air conditioning units making an incredible noise outside. My window overlooked a pile of rubbish (not just a few carrier bags worth, but a large heap). This appeared to include multiple Pot Noodle cartons, milk cartons and general trash that had been thrown out of windows opposite! On arrival I was told there were no kettles in rooms 'because of Covid' ??!! I have stayed in hotels multiple times recently and no other brand encountered has this policy in force. The Covid 'Breakfast in a Bag' was a diabetic nightmare ( Frosties with carton of longlife milk, chocolate muffin, overtly sweet longlife yogourt - nothing like the description of what would be on offer left on a sheet of paper in the room). The only consolation was that all the staff were cheerful, helpful and pleasant.
Well located, but room could really do with some tlc.
Millie Friends - 29/08/2021 Confirmed reviews ALL
Lovely staff, but room could really do with some tlc. Lots of paint chips and marks everywhere. Some lights didn’t work either.
Stephanie Business - 26/08/2021 Confirmed reviews ALL
Cigarette burns, whole in the bathroom wall, stained carpet and unpleasant smell. Tried changing my room, but was told that hotel was fully booked
You get what you pay for
Tim Solo - 24/08/2021 Confirmed reviews ALL
Cheap but very poor. The bath shower screen was installed such that it wouldn't open and you have to climb round it. That coupled with the fact that the bath/shower temperature control was stuck on scaling hot meant that it was very difficult to use. I had to resort to filling the bin with cold water from the sink and using that to cool down the bath. Having a shower would have been impossible. Plus, you appear to be still using covid as an excuse to serve an awful cheap breakfast. £2 worth of cold food in a carrier bag is not a proper hotel breakfast. Every other hotel and restaurant is able to serve a sit down meal safely. This has nothing to do with guest or staff safety.
Our most recent 20 reviews
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