Mercure Bilbao Jardines De Albia

Mercure Bilbao Jardines De Albia 4 stars

Customer review rating (ALL Rating) 4.6/5 1,368 reviews

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Hotel extras

  • Spa to relax.

  • City centre

  • Near the Guggenheim Museum

  • Ideal for visiting the city

  • Ideal to discover the Basque gastronomy and close to the shopping area

Hotel location

Mercure Bilbao Jardines De Albia

Calle San Vicente 6
48001 BILBAO

GPS:43.263993, -2.92785

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


The Rincón de Albia, with its street-level terrace, is on hotel's third floor, next to reception, and provides a calm and relaxing space in which to unwind. It also offers a full lunch and dinner menu.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,368 reviews

TripAdvisor Rating  4.0/5  1,002 reviews


Customer review rating 4.0/5

Fabrizio F. Business - Confirmed reviews ALL


Gentile Fabrizio, Grazie per averci fatto conoscere la sua opinione. Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e la sua valutazione, oltre ad essere una grande gratificazione, ci incoraggia a proseguire su questa strada. Con la speranza di riaverla nuovamente come nostro ospite presso il Mercure Bilbao Jardines de Albia, le porgiamo i nostri cordiali saluti. Sito Pons, Direttore generale

Estancia agradable

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL


Estimada Lourdes , Gracias por elegir Mercure Bilbao Jardines de Albia y por hacernos llegar su testimonio. Nos alegra comprobar que su estancia en nuestras instalaciones fue, en líneas generales, satisfactoria. Trabajamos a diario por ofrecer el mejor de los servicios a quienes nos visitan y nos alegra que así lo haya percibido. No obstante, nos habría gustado saber qué aspectos considera susceptibles de mejora para poder obtener la máxima puntuación en su próxima visita. Las opiniones de los huéspedes son de suma importancia para nosotros en tanto que nos ayudan a prosperar. Esperamos poder darle la bienvenida de nuevo en otra ocasión. Un saludo cordial, Sito Pons, Director general

Quite good hotel and well located

TripAdvisor rating 4.0/5

ClaudiusSg Couples - TripAdvisor review

The hotel is at the eastern part of the town north of the main rail station. The rooms were large and with most things you could want. It wasn’t very attractive though - there is a rather stark appearance inside. The service was okay but a bit cold for my like. The room was reasonably clean though was not spotless - I’m fussy about it and others may not worry.

Great location and comfort

Customer review rating 4.5/5

Anthony F. Couples - Confirmed reviews ALL

Excellent all round except parking. Couldn't find Mercure car park.

Dear Anthony, Thank you for sharing your feedback about your recent experience. We are so glad to hear that you enjoyed your stay with us and appreciated our strategic location. We also appreciate your kind comments about our team who work hard to meet your expectations. Nevertheless, we regret any inconvenience caused due to the parking and we wish you had made us aware at the time. Unfortunately, due to nearby roadworks, the direction of traffic has changed in one street and Google has not been updated yet. We suggest you call reception or come in and we can give you instructions on how to get to the parking. We hope to welcome you back. Best wishes, Sito Pons, General Manager

A nice place to stay in Bilbao.

TripAdvisor rating 5.0/5

Robert P TripAdvisor review

Convenient, well situated in the city center, close to the Guggenheim museum, this hotel is pleasant. Housekeeping and reception service are fine and the underground parking easy to access. Breakfast is OK but not their best asset.

Dear Guest, Thank you very much for your kind review. We are glad to know your stay with us was a memorable experience and that you appreciated the classic elegance of our hotel as well as our convenient location. We especially appreciate your kind comments about our team members who are so dedicated to upholding our high standards. Feedback like this is the greatest reward we can ask for and will inspire us to constantly improve our performance. The entire team look forward to welcoming you back for a future visit. Kind regards, Sito Pons, General Manager

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Other web-users rate our hotel

  • 923 reviews 9.1/10 Location
  • 985 reviews 7.8/10 Room
  • 1,011 reviews 9.4/10 Service
  • 12 reviews 7/10 WiFi
  • 638 reviews 6.9/10 Comfort
  • 439 reviews 8.7/10 Breakfast
  • 296 reviews 8.1/10 Cleanliness
  • 64 reviews 9/10 Bar

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